I have been a resident of the Carlton for 3 years and just signed my last lease for one more year…read more Pros: the price per square foot is probably one of the best in the area, and I have been looking at other places out of FL and it still is a good value. The maintenance team is EXCELLENT--whenever you have a problem, they are there in a flash to help, fix it so it never happens again, and are friendly as well. Love the maintenance team. The cons: Ever since Kimberly, the manager, left, the service from the management team is really subpar. They seem like they are robotrons from a call center (no offense to those who work at one) with a set script which seems to consist of: file a maintenance request (for trash around the lake??), we need documentation, and we can't do that. They do not enforce basic rules such as no smoking in units, on balconies, in public spaces; no parking in handicapped; and our numerous complaints about the drug dealers in our building have driven us to start communicating with the authorities. Even when provided with documentation (see cited examples of smoking, parking and dealing), nothing gets done. I know you work on what you get rewarded for, and my guess is they are rewarded for leasing units, not resident satisfaction. Do your homework. It was great in the beginning but now....and it isn't just me, most of the other residents who have been here more than a year have the same opinion.

In full disclosure, I am a prospective tenant, but in my research efforts both Kimberly and Mattie…read morehave both been exemplary in their customer service and answering my many questions. They have been fantastic!

If you are trying to decide where to move ....stop searching. The grounds are gorgeous and they…read morereally take care of the property. The resort style swimming pool is beautiful! Maintenance is responsive and Wi-Fi and cable is included in your rent. Washer and dryer is inside the unit which is an amenity that I will always make sure I have after living in Florida for 3 years. The dog park and areas to walk are awesome and seeing the variety of breeds here is great. Stop searching and relax here! You will be glad you did!

Service is Excellent. So are the amenities, including the free Starbucks coffee and free Braxton…read morebranded Cold Water. The Maintenance Crew is very prompt in providing excellent service to each apartment. The two Swimming Pools are always well maintained. The Braxton Premier have lots of greenery with tall trees and flowering plants which attract birds and squirrels. You can hear the birds sing to you every morning, unlike at many other places. Many thanks Braxton Team Amber, Sydney, Jennifer, and Andy are very courteous, very professional, very noble, and very kind. I am very happy to be living at the Braxton, where all things are near (shopping, medical services, university, supermarket, banks, etc).

Park Village is totally AWESOME. The few things that were needed to be done they were on it Fast…read moreand Complete. My wife is Disabled and when they found that out they Immediately requested a Disability Placard to be placed at front of our door in a space to park. They truly care about their Renters here and will go above and beyond to make your life simpler, at ease and protected and giving you a Great Feeling of being with the Family of Park Village Apartments.

The Preserve at Long Leaf is a very beautiful and peaceful place to live. I finally found my…read moreforever home. The staff are very nice and if something needs attention they are quick to handle the matter at hand. My new apartment was very clean upon moving in and even smelled nice! Did I mention how peaceful it is here! Also, much to my surprise, they have volunteers who plan events in the community. If you are looking for an apartment, I would highly recommend The Preserve at Long Leaf!

"If you're considering moving to Preserves at Long Leaf, I'd advise you to keep looking. The…read moremanagement team, including Bell Partners, Remi Properties, Cassie, and Vicky, have a reputation for poor service and dishonesty. They make promises they don't intend to keep, lie to residents, and shift blame when things go wrong. Despite claiming it's not their fault, they'll point fingers at each other, including Cassie and Vicky. Be prepared for unexpected charges and rent increases. For example, a 2-bedroom unit can cost around $2,077, but the final amount may vary depending on utilities and other fees. They've also been known to add contracts to residents' accounts without consent, claiming it's mandatory and non-negotiable. Residents who speak up about issues are often met with defensiveness and dismissal. If you value transparency, accountability, and fair treatment, you may want to explore other options. Lastly, The units themselves are outdated, and for the prices they're charging (around $2,077 for a 2-bedroom), you'd expect better. Meanwhile, brand new apartments in the area are available for similar prices, with more amenities, new, clean and better management.

JOKE!! This place is a hell hole! Crime ridden, drug…read moreinfested. Pest control & maintenance is non existent. Poor management, it's a Ghetto!! DO NOT MOVE HERE!!!

I am so pleased with my overall experience with Summerset. Going on my 3rd renewal…read more The green areas are always well kept perfect for familiy with children and pets! Location is just convenience near hospitals, community colleges, main roads and highways, beaches, restaurants and so on. The staff is super friendly and responsive.

I would like to thank Donora of the management team for her quick response to a floor issue I had…read morethat needed to be repaired . The carpenter did a professional job and Ms. Dinora brings a higher level of excellence to this apartment community

I lived there a year now Roxy was great with me. The rent went up. I have to pay higher rent. I am…read morea Senior and there are some things I can do and cannot do. But I feel this new person that's in the office is going to be a toxic manager. So I gave her my rent for October, no thankyou have a good day. She's already put a notice about cleaning up our porches and going to fine us $100 if isn't done. I could go to maintenance to help. I'm afraid she'll charge me extra for that to. it's included in the lease. I have renter's insurance also. She's given me this impression right off the bat and I don't know her name. She's seems to be hard on maintainence also. They used to smile and waved to me! Now they walk by! I am a good tenant don't cause problems. I agree my porch needs cleaning up a bit. She's could have given us an alternative help for those of us who would need the help. With such things!

Daiana Torres is an amazing property manager. Endless patience, understanding and empathy. Any…read moreissues I had were solved immediately and efficiently. All questions I had no matter how big or small was explained perfectly. If you're a first time renter like me you have a lot of questions and she has no problem answering how many you have. I had no complaints in my time here.

The staff at Coca Grand is AMA zing. They are always so helpful and friendly and address any…read moreconcerns immediately. I am so happy now that Glenda is the PM and Mike is the maintenance manager. They are so professional. Honestly all of the leasing team are rock stars and the maintenance staff including Brandon are so easy to work with.

I've been living here for 3 years and my experience here has been great. The Property Manager and…read morethe leasing team is great.