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    Crockett Seamless Gutters & Leafproof Systems

    5.0 (1 review)
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    7 years ago

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    Stonebridge Roofing

    Stonebridge Roofing

    4.4
    (48 reviews)

    10-star service! -full roof replacement by Stonebridge in Sept 2024:…read more1. The owner whom I met while walking the block responded to my request for bid immediately and all follow up was quick, thorough, transparent and personal. He responded that very day. They communicated by text, email and phone and I could choose what worked best for me in any given exchange. It is so easy to get business done when a company uses all the tech available to them to reach their clients. I work full time and do not have the time to deal with any Mickey-Mouse operation who doesn't text or use other forms of communication, or takes forever to respond in 2024. 2. They are local, so I trusted them more. I was worried about shady contractors, so I liked that they had a local business address and staff who answer a phone, email paperwork etc. They also worked within what my insurance budget. Everything from the bid to the bill was above board, not shady! 3. The crew were the most hardworking I have ever seen. And, it was so hot that week! ‍They cleaned up after each session and were professional, polite and most of all very kind people. They kept their work contained in my yard and parked properly near my house in the street. They didn't encroach upon the neighbors' property. I received no calls or complaints. They kept all their equipment in order and they were not in our way. They parked their own dumpster to toss the old roof, and someone even came quietly after dark to retrieve it. There was no evidence of their trash, not a speck - impressive! 4. When it came time for me to pay, they offered to pick up the check personally because I was worried about mailing it. What service!!! I am a big fan! I highly recommend this company because they are easy to do business with and their builders are upstanding people. CALL THEM FOR A ROOF!!!

    I signed a contract with Stonebridge Roofing on 11/3/2025, and my large roofing/siding project was…read morefinished on 5/27/26. Now that it's been a couple months, I wanted to share my experience working with the company. Throughout the project, I found the sales rep, office staff, and management to be courteous, professional, and generally responsive. When I reported concerns, Stonebridge agreed to fix the issues and worked through many of the problems I identified. Unfortunately, the installation side of the project was much more challenging. The biggest issues in my experience were with workmanship and quality control. Although Stonebridge has quality control people, it often seemed that completed work was not thoroughly inspected before crews left the job site. Instead, many issues were discovered only after I identified them and brought them to Stonebridge. Some examples of the issues I discovered included: - Step flashing had not been installed in one area where the roof meets a wall; wood was exposed. - A bathroom exhaust vent opening was completely covered over with siding. - Exterior light fixture mounting blocks and trim pieces were either installed crooked, not fully seated, or missing altogether. - Loose, bulging, and damaged siding in multiple areas. - Exposed nails through flashing, and bent drip edge. - Multiple areas where the roofing, siding, flashing, fascia, or trim installation required correction or replacement due to poor workmanship. These examples represent only a portion of a multi-page punch list I was asked to create by Stonebridge to document the issues. Another recurring challenge was communication between sales/project management and the onsite crews. I often discussed specific install details or repair issues with sales or office personnel, but many times that information was not communicated to the crews performing the work. Installers would arrive without a clear understanding of previous discussions, requiring the same issues to be explained multiple times. An additional challenge was the language barrier with the non-English speaking onsite crews. By itself, this would not have been a concern if there had been stronger supervision and communication from Stonebridge project management. However, when questions arose about workmanship or repairs, it was very difficult to communicate directly with the installers. My goal with this review is to provide an honest account of my experience so prospective customers know what they may encounter. If you choose Stonebridge, my advice is to stay actively involved throughout your project, inspect the workmanship carefully, ask questions, and don't assume completed work has already been reviewed or inspected. In my experience, Stonebridge was willing to respond after problems were identified, but much of the responsibility for finding those problems fell on me, the homeowner. This ultimately broke down my confidence in the quality of Stonebridge's workmanship.

    Sq One Contractors

    Sq One Contractors

    3.0
    (2 reviews)

    Do NOT hire them! CAN'T get subcontractors to show with ANY consistency. Always "on their way"…read moreonly to be delayed by hours and sometimes the whole day! ALWAYS had to reach out to find out what was going on, only to be given timelines that were hardly ever met. Roof felt placed vertically (not good for watershed, especially on a sloped roof!) then couldn't get the roofer to show back up to fix it horizontally like we wanted (and should have been done in the first place!) in a timely manner. Ordered WRONG siding and then tells us it's "all they could get" on the day they start installing despite NEVER saying it was different size when it came in. Made a BBB complaint because they are definitely NOT A+ and someone needs to know it. Despite a MULTITUDE of complaints laid out to the owner, we were only given 2/3 of a refund of our deposit for "time and materials" of which they removed dormer siding and placed paper, removed shingles, and placed the roof felt vertically (again, not the way we wanted). They tried to offer to finish for free but given they couldn't get workers to show consistently and my husband WASTED 6 DAYS off work for what we were told was a "2 day job", we had lost ALL faith for them to complete and no longer wanted them on our property. Only took less refund in order to avoid taking them to court and wasting even MORE of our time (and money) on this horribly mismanaged company. Owner only offered a full refund IF we took down our BBB complaint because their BBB rating is more important to them than actually doing the job right, doing what was promised in the amount of time promised, or providing better management of their subcontractors. Wish I would have just flushed that 1/3 down the toilet or done something good with it than ever hiring these people.

    I scheduled to replace my master shower with another contractor; unfortunately it was apparent…read moretheir schedule and my confidence in their work was not the right fit. Sq 1 Contractors were highly recommended and they delivered. Bob's professionalism and his detailed work breakdown not only gave me the confidence in their quality of work, but their schedule and service exceeded my expectations. If you are looking for quality, professional workmanship - Sq 1 is highly recommended.

    The Roofing Guys

    The Roofing Guys

    2.3
    (6 reviews)

    Did a great job and cleaned up everything jessica did a great job putting it all together thanksread more

    Avoid doing business with this company at all costs. Their marketing paints a picture of a…read morewholesome, faith-and-family operation grounded in "God and Country". Unfortunately, my experience revealed something far less virtuous: a stunning lack of communication, accountability, and basic professionalism. I later discovered they have an exceptionally high staff turnover rate, which makes any sense of continuity or customer service nearly impossible. I signed a contract and paid my initial deposit to The Roofing Guys in April 2025 following the March hailstorm to replace my roof, siding, and gutters. In May, our assigned representative abruptly left the company (apparently due to not being paid). We were never notified of his departure or warned about potential delays. After weeks of repeated calls, I finally reached a new representative in June, and the roof was eventually installed. The roof itself? Mostly fine...once I stopped them from installing the wrong shingles. They arrived with tan shingles instead of the black ones we had selected and documented. Fortunately, I asked to see the materials before they were unloaded. Shortly after the roof was completed, that representative also left the company. Again, no communication. At this point, the turnover rate was moving faster than my project timeline. As summer turned to fall and fall turned into October, there was still zero progress on the siding and gutters. **seven months after signing the contract** I ultimately signed a Change of Scope just to extract myself from what felt like contractual purgatory so they would no longer handle the siding and gutters. However, because my original deposit covered the roof, siding, and gutters, they have been overpaid. The Roofing Guys have owed me over $2,000 since October. It has now been four months with no reimbursement and no meaningful communication despite weekly calls. Being ignored for weeks at a time is frustrating. Being ignored for months while someone holds thousands of your dollars is unacceptable.

    Crockett Seamless Gutters & Leafproof Systems - contractors - Updated August 2026

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