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18 years ago
This surgery has closed and the firm now accept Bedlington customers at their other local surgerys (Blyth main).
New Market
Northumberland
Morpeth NE61 1PS
United Kingdom
01670 512589
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http://www.croftvets.co.uk
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Clifton Lodge Vets
(1 review)
Women need to be very careful when attending the Sedgefield practice alone! I had to take my Mams…read moredog here while dog sitting as I couldn't get an appointment at her usual vet. When I arrived I fully explained her medical history and usual successful treatment which the vet quickly dismissed and ignored. He administered additional treatment without consulting me first. When I rang my mam to pay over the phone she asked why additional treatment had been required. At this point the vet became very hostile and aggressive on the phone and refused to speak to my mam anymore. After payment his behaviour towards me escalated he started shouting that he wouldn't have his skills questioned by anyone, I calmly explained this wasn't the case and he started shouting louder while gesturing and lunging towards me. At this point I left quickly as I feared for my own safety. After both myself and my mam made a formal complaint to clifton lodge about his behaviour l have not received an apology or any sort of response and my mam got a letter from them stating we should have informed them if cost was an issue which we had both already stated was not the issue, they also said 'sorry if you felt the vet was rude'. So once again clifton lodge the issue was not cost and your vet was not rude he was aggressive and I genuinely believe that he could be dangerous. Women should never feel that they are not safe to go somewhere alone and I would advise if any Women have to attend your practice they take someone with them if they are unable to go elsewhere. All this because someone simply asked about the treatment that been given to THIER dog! I can't imagine what he could potentially do to a woman who had actually 'questioned his skills'.
King's Road Veterinary Practice
(2 reviews)
I took my 12 year old collie x Chico to Wendy at King's Road Vets as he had been off his food (very…read moreserious for him!) and extremely 'wobbly' and disorientated over the previous 12 hours. By the time I took him to the vets I was convinced that Chico had suffered a stroke and there was no recovering from this. Wendy and her team (I think Helen and Natalie were the staff on duty) could not have been more reassuring and professional. Whilst explaining everything in english (rather than medical words I can't understand) they continued to reassure Chico & calm him despite his obvious distress. I was talked through every procedure that was carried out (blood tests, urine tests and x-rays which they even showed me)and also had the costs explained to me in advance so that there were no nasty surprises at the end of his treatment. Wendy and her team were very thorough & were so patient with me during my many phonecalls asking how my boy was doing! He's back home now, and although I don't know how much longer he'll be with me, I'm confident he's in good hands and will never take him to any other vet. I've just registered both my other dogs with King's Road too. Highly recommend them. In short they really do deliver what they promise. My boy was treated with absolute respect and care, and I was kept informed at every stage.
A warm, welcoming and caring environment, We took our rabbits to the practice as they were not…read moreeating and the staff were very supportive, providing lots of help and advice.
Avenue Veterinary Surgery
This is the vet we use after transferring from another vet…read more The staff are very friendly and will take the time to talk to you and explain options. They spend time thoroughly examining the animals and talking to them and calming them. The vet always explain to my young children what they are doing and why. A great vets with great care.
Veterinary Centre
This is my dogs vets, no problems ever come up here, I recommend it if your best friend feels pooly…read more:)
Came to this vet for second opinion, ended up staying. My 7 year old bitch had been biting her toe…read moreoff, my original vets did not diagnose the real problem and my bitch has had to go through amputation. Dr.Silke Lindridge is a good vet, that actually cares. Excellent
Alnorthumbria Veterinary Practice
A very friendly little vets' practice. Always there for your pets.read more
Strachan Tyson & Hamilton
Very reasonable vets. Only problem is there are no appointments, you have to wait in line, but the…read moreprices are good.
Westway Veterinary Group Houghton
(4 reviews)
Came back to west way vets from another vet. I'd been with westway vets prior for 11 years and…read morecouldn't fault them.Had a new vet today.She was fantastic.Very thorough.She couldn't do enough for my dog Borris. A*****
This is a really good vets that is good because it is within walking distance to we can just walk…read moreour dog down to get his vaccinations or check ups and what not. being within walking distance means that our doggie doesnt get travel sick on the way which is a bonus. the staff are always super friendly and make the animals feel calm and relaxed. they also offer very good advice if you have a problem with a pet that doesnt need treatment. for example they gave us good tips on how to deal with our dog during the firework season. great vets and very trustworthy.
Robson Prescott Vet Centre
The Robson Vet Centre is located at the east end of Bedlington Front Street. There is no public…read moreparking available nearby except on the main road outside of the centre, which becomes very crowded. The centre is well signposted and is situated in a row of buildings that look like renovated old brick houses. The centre has been open for many years now, serving as one of the main veterinary practices in the area. Since neighbouring vets Crofts shut down and moved to Blyth the centre have only had real competition in the local area from the charity organisation PAWS at Bedlington Station. Price wise, treatment at the centre is around the same as Crofts but considerably higher than at PAWS, where a voluntary contribution is requested. Inside the centre there is a small waiting area and reception. I have always found the staff there very helpful and kind to my animals. I am a dog owner and have been for twenty years and I have visited this centre many times and find that the staff help to calm nervous animals very well and reduce the traumatic experience for pets. Recently a Pet Supplies Centre opened alonside Robson Prescott which sells all kind of goods for animals including restraints, food and supplements. I have found the opening times to be a bit unpredicatable however. The prices here are a lot higher than at a local supermarket but you can be sure of finding whatever you are after inside as it is a large specialist store. Overall the Robson Prescott Vet Centre is top quality practice that I'd recommend to friends with pets.
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Friendly service. Parking. Good value complete care plan including vaccinations, flea and working…read moretreatment etc. NHS discount. Large waiting room and a separate cat waiting room. Very good first impression.
I too was charged consultation fees each time I returned with my cat for follow-up appointments. My…read morecat was initially seen as I had concerns that she may have ingested a pine needle. I was advised it would cost over £30 to begin with in order to phone the poison centre! I decline as I had already accessed a web site for the information. My pet was treated with the usual jabs and medication and in all cost over £200. I only went there for convenience but will be returning to my old practice of over thirty years experience. It is far more welcoming and the waiting area is warm both in temperature and atmosphere unlike here where I also found the staff to be abrupt at times.
Friendly, knowledgeable staff. Very clean and modern surgery. Great prices and lots of offers, such…read moreas vaccinations for life and puppy training classes.
Several of my pets including a rabbit and a guinea pig have visited here over the years and have…read morealways received a good service from the staff. It is expensive but then which veterinary centre isn't these days and, to be honest, if you know your pets are being looked after as well as this you do not begrudge paying. The staff are friendly and professional.
Very friendly vets and reception staff although their prices were a little more expensive than I'd…read morehoped. They were very competent and provided and efficient service when we took our cats to be neutered. Our cats were fine afterwards and the staff were very understanding. A very professional operation.
Expensive but good vets.read more
Ayers vetrinary hospital is fantastic I've been with them for over 12 years now and when my cat…read morefell out of the window and hurt her back the night before I was due to fly out on holiday with my husband they bent over backwards to ensure we had a lovely time. They arranged pick up, looked after her and then took her to the cattery when they felt she was well enough to be with my other cat, they kept and eye on her and kept me informed throughout the whole fortnight. When my second cat got hyperthyrod trouble they spotted it instantly and saved her life. I have only good things to say about them. This is a very caring well organised practice.
Cestria Vets in Chester le Street are fantastic, they've looked after my little girl (mini dax) and…read moreI for nearly 10 years. The Vets on staff are great at they're jobs and very personable, they've gone above and beyond for us many times, as have the Receptionists who are all lovely and very knowledgeable. Vet techs and nursing staff have always been exemplary. It's just a friendly vets to go to. 10/10
Absolutely terrible vets. Firstly I had my rabbit misdiagnosed and he died 2 days later and now I'm…read morehaving to have my dog put to sleep (not By this vets) because they made the same mistake. Do not go to this vets no matter what
Excellent vets. The whole team at Willows are Professional, kind, highly skilled, knowledgeable and…read moregive a very high standard of treatment and care. The prices are competitive, although I would use this vets if they were not because of the high quality of service. Amazing place I cannot recommend highly enough.
Great vets. Competitive prices and easy to get to. Marked down for lack of parking.read more
We took our dog late Friday night to be euthanised due to him deteriorating due to cancer and…read morebreathing difficulties. Rosie and Ashley looked after us and explained the whole process. They were so professional understanding and had genuine empathy for us all. I could't thank you enough its just unfortunate that it was due to upsetting circumstances. Love from Bud and his family xxx
APPALLING SERVICE FROM 'VETS NOW' OUT OF HOURS CLINIC…read more I received appalling care for my dog at Vets Now, Gateshead clinic. As a life-long dog owner and regular user of veterinary practices I write this as a caution for pet owners whose own practice uses Vets Now. They put my dog on drip for 24 hrs instead of doing tests my own vet was going to do. Unknown to me they completely ignored this information. Tests would have found a quick solution whereas lengthy drip time prolonged suffering for my dog. It also approximately doubled the estimate at that point. During the night, a vet who took over had seen my dog get worse with symptoms of liver dysfunction but still did not do tests. Vet just left my dog on drip to continue to worsen and did not inform me. According to records my dog was in a serious and nasty situation by then but tests still not done for over 7 hrs after noting the liver problem. Tests finally done over 24 hrs after admission by which time my dog had been left to deteriorate to a sorry state. Dreadful service. Unethical conduct. Appalling duty of care. If possible try to use a practice with 24 hour cover at their own premises.