I want to start by recognizing the excellent service I've consistently received in the photo…read moredepartment. Susana is always patient, kind, and professional. She greets customers with a smile and has been incredibly helpful with my posters, invitations, and photo projects. Her dedication and positive attitude are truly appreciated. Unfortunately, my recent experience with one of the shift leads, Dee, was very disappointing. Back in February, I had an issue with some photo prints and simply asked if they could be resent so I could make a correction. Instead of helping, she was dismissive and rude throughout the interaction. Her attitude made the situation unnecessarily stressful and left me feeling disrespected as a customer.i didn't get the help I needed she walks into the office and rolls out a stroller with a baby in it! (When did Walgreens become a daycare center)and had a smirk on her face While I value the great employees like Susana who go above and beyond, experiences like this reflect poorly on the store. Walgreens should make sure all employees, especially those in leadership roles, treat customers with professionalism and respect.

I would leave a zero star if possible. I have never been treated so bad at a pharmacy. After…read morewaiting in the drive thur for 30 minutes they tell me my insurance is not going through. After they explain this to me I asked them what the prescriptions will cost as a cash pay. They tell me, I tell them to fill them not caring because my son needs them. They tell me they haven't started filling them because the insurance issue and proceed to tell me I have to go to the back of the line or go in. After asking how long it will be I tell them to just fill them and move forward to go park and go in. After waiting they have lost my insurance card telling me it's my fault because they put them in the box (never opening the box for me to take if they actually did) and I drove off and didn't get them. After calling them back they say they viewed the camera and the girl put them in the box, so it's my fault. So someone out in Hopkinsville has my sons insurance card which is a major violation of the HIPAA ACT/Policy. How can it be my fault when they didn't give me the option to get them or even tell me they put them in there? Also the tech and pharmacist were total disrespectful chewing me out and accusing me of their fault. I would not recommend anyone to go here for anything unless you want to be treated like trash for them making mistakes and your personal information exposed to any and everyone. Unfortunately my child will have to wait next time until our pharmacy is open! By the way they weren't entering the correct information which is why it was being rejected!

Pretty average for a Walmart. I went in on Monday May 29 and they were working on rearranging. And…read morethen I went in last night and they were still working on rearranging. Some sections seemed incredibly picked over when we went last night.

Pretty average for a Walmart. Had what I needed. Had a decent amount of shoppers, but not too busy…read more(5 - 6 pm on a Friday).

Jessica McGregor and Debby Strattons attitude. How is cvs okay with people with such horrible…read morecustomer service working here? And work with peoples medications? I was made to feel like a drug addict for coming here to pick up meds a few days too soon, all I had to be told RESPECTFULLY was that it was 3 days too soon and to come back. Like I was not aware that that was a thing. I was spoken to like a complete child, by 2 PEOPLE at that. It took 2 people to repeat the same thing? When all it had to be was "you have to wait 3 more days". The "do you need me to get you a calendar" and laughing saying it doesn't matter that my doctor sent it in or the app said I could pick it up was unnecessary. My husband and I have complained to the "manager" but we all know how that goes. I went to pick my meds up today and Jessica's demeanor was also garbage but I could tell she was "trying" lol. Anyway. As soon as I find a new pharmacy I will not be returning. I'd be embarrassed to work alongside folks like that myself but hey. It is Princeton Kentucky right. ‍

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

We stopped in here on the way to Henderson for a quick purchase and bathroom run. OhMyGosh! This is…read moreone of the cleanest WalMarts I have ever seen. The Front-End was spotless. The Customer Service area wasn't congested and the Bathroom was super clean as well. Kudos to Management for ensuring the store cleanliness is in order as that is a part of overall service. The staff I interacted with was all super nice and hap smiling faces. Even better, the shelves were all stocked. None of the ailed or racks were empty which is something I haven't seen in a WalMart in a very long time. This was a very pleasant experience and has raised the bar for store cleanliness.

They are always stocking bad products. They do have some good items, but the majority of their…read moreitems are cheap garbage.

Was texted and called that a prescription was ready for pickup, drove 40 miles one way to pickup…read moreand they had a sign in the window that there wasn't a pharmacist on duty and no prescription could be picked up by Kentucky law. would have been nice if they had let people know this via text or call just like when the prescription is ready to pick up. 04/10/2026

Well I guess I'll do this all over again I probably already have one on here about the Walgreens…read morebut I switch from Walgreens to CVS because there was a little Vietnamese pharmacist down there at the Walgreens who told me that because I see my psychiatrist Telehealth sometimes that that wasn't good enough for him and let me know he would not be feeling my Klonopin anymore so you can imagine what I told him he is not the only game in town I'll go across the damn road and get them. So not only are you losing business I'm going to give him somebody else business you see you see how customer service works you see what you kind of what kind of work you have to put in to have good customer service people that won't cuss you and hang up on you on the phone that's what we need we need a good small town Pharmacy here in Bowling Green.

It's pretty typical for a Walgreens. Was able to go in and find what I needed fairly quickly.read more

Don't waste your time and effort trying to find anything there. They don't have what their website…read moresays that they do

Walgreen says they're open till midnight Monday through Friday and it's 11 and they're not openread more

24 Hour Pharmacy! Definitely worth it itself. Every time I have droped my perscription off they…read morealways have it ready to go in like 15 minutes.

All but one person is very nice. One of the ladies made the poor choice of snatching a…read moreprescription out of my hand because I commented on her rude behavior. So be it. That said, they have made several mistakes and have even given me the wrong medication altogether. Any pharmacist should know the difference between two similarly named medications and look more carefully when that is the case. When I brought it back to be corrected, I only received a half-hearted apology from the employee. It could be a deadly mistake for someone else! I took my business elsewhere.

This is one place where you can get helped right away. They never have a shortage of staff and…read morealways acknowledge every customer. I love shopping at a place where you are made to feel comfortable, not like you're an inconvenience to their day. A nice hometown place.

This pharmacy is just amazing!! Half way to Kentucky from Illinois, my husband realized he forgot…read moreone of his prescription medications. We considered driving back home for two hours to retrieve it , but first decided to Google pharmacies near Grand Rivers . We found McConnell Pharmacy. What a true pharmacy it is! They were able to call our local pharmacy and get his prescription information. Not only did they fill the medicine, they delivered it to our hotel! Phenomenal service... and for total strangers. Well beyond the call of duty, but we are eternally grateful to McConnell,,, We can't say enough how much we appreciate such great customer service!

Have done business here for 20 years great place. I do miss Tommy but still have a great staff.read more