My dog was happy and well cared for. They are wonderful. Annie had a great time and loves it there.read more

I am so grateful for the groomers at Paws and Claws! Back when I lived in Hudson, they were so…read moregracious with my newly rescued dog who was, to put it mildly, not easy to groom. Since then we've worked to acclimate him and his current groomer has seen his progress, but I still think of those early days when the team at Paws and Claws had their hands full. I wish they could see him now, and I hope they know just how much their work (and those sweet little bandanas) meant to my family.

Amazing clinic. Dr. Farmer is so kind and answers your…read morequestions and concerns. Very compassionate and takes the time. My doggy is so comfortable around him.

We have been taking our cat here since we got him and they have always been amazing. Recently we…read morehad to bring him In for an urgent issue and they got us in same day both times. Dr. Lystrup even called us on a Sunday to check in on him, which is so kind and helpful!!

My dog Benji had a BLAST at both daycare and boarding over a weekend at K9-Playtime!! He's very…read moreattached to me, has separation anxiety, and is generally scared of other people (we've been working on that for years now but it's slow going). However, he ADORES other dogs, and his favorite thing in the whole world is being around them and playing with them. It's hard to travel with Benji and he'd struggle if I left him with a dogsitter, so when I had to leave for a weekend recently I decided to try boarding him. Since K9-Playtime includes daycare (a full day of socializing and playing with the other dogs) in their boarding package, they definitely seemed like the best option for Benji, but I was still nervous about how he'd do. The staff at K9-Playtime were super communicative, helpful, and lovely! They asked lots of great questions about Benji's behaviors in different situations to see if daycare and boarding would work for him. I brought him in for a couple partial days of daycare to test things out, and the staff were awesome with Benji and he loved it there! They said he was great with all the dogs and staff members and gave him the OK for boarding. The whole weekend I was waiting for a call saying that he was anxious and needed to be picked up early, but I was so surprised and relieved that Benji spent the whole weekend at K9-Playtime with no issues and actually had a really fun time!! He was happy and exhausted from playing when I picked him up, and honestly seemed sad to leave all his new friends! He just played with the other dogs all day long while he was there, with breaks for meals and snacks, and by bedtime he was too worn out to be anxious (or conscious lmao). They posted a picture on their social media that includes him, and he just has the biggest goofiest grin on his face as he's running around with the other dogs! I definitely recommend checking out K9-Playtime if your dog is anything like mine! It's so nice to have them as an option for Benji if I need to work a long day or travel. Great experience with them for both me and my dog!

When we weren't allowed to bring our dog to his previous daycare for not being neutered. We found…read moreK9 playtime. They allow unaltered pets and judge based on their personality and ability to play well with others. Which our dog does really well. He's a lover. We do have days once or twice a week and he's worn out. Definitely gets a full four hours of play in. Super friendly and honest staff. Our pup gets lots of love there and exercise. He's one happy pup.

We have entrusted Pets Are Inn with Pippa's care for more than 14 years, and we couldn't be…read morehappier. Pippa is always delighted when Carol arrives to pick her up, and we know Pippa is in loving, capable hands. Each time she stays with a host family, she's treated as one of their own, with the same affection and attention she receives at home. We have complete confidence in the care and professionalism of Pets Are Inn. Thank you, Carol, and the entire team, for providing Pippa with a warm, welcoming home stays and exceptional care whenever we're away. Margaret N

We love Pets Are Inn St Paul! A+ dog-sitting service! We have used their dog-sitting many, many…read moretimes over the last five years, for several of our dogs. They literally pick up our dog, bring him to a host family, who watches the pup like they are a family dog. Their fosters literally treat our pets like their own, like family, and the owners love their work and treat the pups like they are on a mission to make the world a better place by treating dogs in a loving manner. You get photos and a letter, and I recommend them 100%! We love this service, and are so grateful they are in our area! A+

UPDATE (9/24/2024): I had a good chat with the owner and it sounds like changes are being made to…read moreaddress the phone, tech, and work culture issues. The situation was described to me as the perfect storm. I'm glad to hear that my unfortunate experience might help others after helping to identify things that weren't working. Again, my dogs were well-cared for thankfully. ORIGINAL POST: Poor service, poor communication, and concerning practices. *This was my experience as a first (and last) time customer. My dogs seemed ok but I was not impressed.* NOTES: - Only one person is vaguely trained in the computer system (new as of 9/2024) - I was almost charged double because of the lack of system training. - The Sunday pick-up window ends BEFORE 11am. - There is no way to contact anyone outside of "business hours". - The manager does not have access to all dogs (from how it sounded. I was told upon pickup that the manager conveniently came back from out of town at the exact same time and didn't have keys on her). PRO - accepts last minute reservations - reasonably priced (if not charged twice) MY EXPERIENCE I had a last-minute trip come up, so I was grateful that I could get my dogs into boarding from Friday afternoon to Sunday morning. I received a call the day before drop-off to confirm our reservation. Check-in was when things began going downhill. Apparently there is a new computer system, so my dogs were not on the same invoice and I was informed that my card would need to be run twice to make sure both invoices received payment. Slightly inconvenient but whatever. Until I was informed that I would be charged for 2 dogs and 2 nights twice, doubling my payment. It took 3 people explaining that ($43+$39) for 2 nights charged twice was $300+, not $175 total. We had to completely redo the reservation before everything was settled. The worst part of this experience was the pickup. I was told to pick up between 10-11am. I hit traffic on my drive and pulled into the empty lot at exactly 11am. I got out of my car after rearranging luggage at 11:01am. I checked all doors to find them locked with no one inside or on the property and proceeded to call the website number to leave 3 separate messages at 11:03, 11:05, and 11:09am. THERE IS NO AFTER HOURS LINE AVAILABLE. The only person I could find on the property was a handyman who proceeded to call the manager. When the manager arrived around 11:15am, I was told that everyone is on break and no one would be back for a few hours (3pm was the earliest time when people would be back in the office based on what the manager told me), so I had to come back at 5pm. According to the manager it was my responsibility to call and ask them to stay "late" even though I was not told that this was the case during check-in. When the manager asked which dogs I was picking up, she immediately responded with, "Yeah, I don't have the keys to their kennel." I have boarded my dogs in Indiana, Missouri, New Mexico, Arizona, Colorado, California, and Nevada. I have never been told that it has been my responsibility to make sure that I call to make sure workers are available during "open hours". Nor have I been told that the manager didn't have access to my dogs. That concerns me when my dogs have no one with them and the two people I could find don't have access to them. I understand that I arrived at the end of the pick-up window. I was more disappointed by the fact that I had informed them of my pick-up time, did not receive a call about changing that time, and there was no humanly way possible for the entire place to be locked up and vacated by 11am while staying open during posted hours.

Michelle and the rest of the staff do a great job taking care of our dog, We have taken our dog…read morethere for 9 years now and he is always excited and happy to get there. The facility has a lot of space for the animals to exercise and the have indoor and outdoor options for the dogs to run and play around. Place has always been clean and they have been very flexible and accommodating of our needs. All overall we have gotten a positive and wonderful experience with them.

If I could leave less stars, I would every time I call their employees answer the phone frustrated…read moreangry like I'm bothering them. I just called to get a quote for two weeks. Boarding and the Sammy answered the phone and abruptly told me $60 a day very short and very nasty and then expected me to figure out what the cost was where I've called other places, and before they were happily giving the total cost for the told very abruptly that I had to do a trial for three days which I understand, but the way she was with me and so I couldn't imagine her watching my pet or being anywhere near my pet. I would rethink going to this place for any of the every time I've called. They have been nothing but nasty and very unprofessional and overcharges. I go to Hound Dog pet hotel. They are way cheaper and way I would never never never go there. Do not go to this facility as they are unprofessional and nasty. are fake as well.

The grooming has been the worst cuts we've received and the customer service leaves a lot to be…read moredesired.

Netter's is great! Top notch service! Anita does a wonderful job with my 2 beagles. I can't…read morerecommend enough!

Anita has done multiple drop in visits for our dog. She is great, I think our dog likes her better…read morethan us!

We had made a reservation for our two dogs to stay for a week at County Line K9 Resort in Osceola…read more I called to cancel exactly 23 days prior to the start of the trip, because our trip was unexpectedly cancelled. Because the reservation had been a week long stay, it had required a 50% deposit ($312), which I paid. When I cancelled, I was told my 50% deposit was non-refundable. I don't doubt that this was probably in the fine print that I had agreed to. However, when I asked specifically if they were able to fill the two spots (as they have 23 days to do so), if my deposit would then be refunded and I was told no. Really? I'm giving you over 3 weeks to fill two spots? My reservation had only been in place for two weeks. I will never go back here and I will never recommend this place to anyone. So disappointed.

The dogs love it! It's smaller and more personal than other boarding facilities so they get lots of…read moreinteraction and playtime.

I used Steve's services for the first time last week. When I returned from my trip, my cats were…read morehappy and well-fed. I knew they had been well cared for since they acted as if I had never been gone at all. I would recommend Steve to anyone who needs pet care.

Steve was a blessing for us! He brought peace of mind to us as dog parents! The care was impeccable…read moreand we loved the pictures and updates while we were away! Could not have asked for a better person to care for our dogs!

Mark did an outstanding job training my dog Luna. I saw huge improvement in her behavior after…read moreattending boot camp. She is a better listener, pays attention and interacts nicely with people and dogs. I highly recommend the Red Kennel boot camp for training dogs.

Irina and Mark are excellent trainers that know dogs well. They are wonderful people that we met in…read more1999 and have been boarding and training there ever since. We have become good friends and I have recommended the kennel to other friends for their training and boarding needs. Too bad for Maddie L. I have never heard of anybody having an issue with the kennel or the way the business is run. Red Star is top notch!