the go to spot for all your Yamaha needs from motorcycles/atvs/dirt bikes and waverunnersread more

Factory service center for yamaha , brought in my generator for repair. Professional work and…read moreexcellent team with great attitude , will use their service again.

Took my waverunner(with low hours) there because it was making a noise while running. They told me…read morethat the last person who changed the oil overfilled it and blew the motor. I knew the correct amount of oil was used and this couldn't be true. I picked the waverunner up, had to pay the diagnostic fee and then took it to R Rated Performance. They found the issue was not a blown motor but the pump bearing...and the correct amount of oil was used. When I told the manager of Sport Honda, he refused to refund the diagnostic charge! I believe they lied to try and get me to replace the motor and I would NOT trust this place!

Never buy a motorcycle here . The sales staff is nice…read moreenough, however they do not have titles for the vehicles they sell. The sales person will tell you "it will take a few days" for your title to come in. It does not . You will have to hire (and pay) an attorney to get paperwork you pay for. The service department (at lease for Honda) is awful. They damaged the radio on my new Goldwing and refused to fix it. Luckily I had a warranty and went to another Honda dealership to get it fixed . They should have their dealer license removed .

This place is the worst. If I could give zero stars, I would. Tom at the service desk is not…read morehelpful at passed looking on a calendar to find an open date for service. The parts guy is completely incompetent. Honestly, this is the worst experience I have ever had with any kind of dealership or service station. I will travel an hour out of my way to avoid going back there. They are not interested in making the customer happy, they just want your money.

I bought a Triumph T120 from this dealer and I was very satisfied. The service department was less…read moresatisfying and expensive.

This place is absolutely amazing. The owner Alex is everything you are looking for in providing…read moregreat service. Out of all the motorcycle repair shops I try to find out here in New Jersey this is the spot to go to. Every problem I had they fixed it like it was nothing. They really get the job done . When you call they pick up in 2-3 rings. I never had one issue here. This is the ONLY place I will take my bike to. I highly recommend this place!

Owner and mechanic of Bike Boys, Alex Borghi worked on my Harley Davidson. Quoted me $700 for work,…read moreincluded a hose replacement for an oil leak, oil and fluid change, he replaced my front and rear brakes. The service was good for two weeks, and we had a written and verbal agreement to pay in installments and that was agreed upon by both parties. Service has been paid $300/$700, until I had a small accident after using my rear brakes to shift down and stop at a red light. The rear wheel locked while in motion. After close examination the brake pad he replaced is nonexistent, and the piston went through the rotor. After a simple brake service in addition to other services done, I will now have to replace the brake caliper, the piston, rotor, and new brake pad, I will now be spending double to repair the bike after his damages. Mechanic Alex has since blocked my number and ghosted me after agreeing to fix the issue he caused. I will be pursuing this issue to the highest extent of the law. Thankfully I am not dead. He has zero organization and poor communication. The issue has since been professionally diagnosed and not based on assumption! Harley compatible parts were not used for the brake servicing! Also not disclosed was the ongoing issue Alex had while doing my rear brakes, to the point that diagrams had to be looked up to determine whether or not he was correct! Not only was the tone and choice of words on the phone call I had to make from a separate number despicable but extremely rude to a customer and friend he had a personal friendship with. The issue after being professionally diagnosed was deemed not a user error but a mechanical error. Mr. Borghi since has still not returned any call or message and since deemed he is not responsible for the work done when clearly he was the only person to touch my brakes. There should be no surprise after reading this review as this will remain on his conscious forever!

Rob and his team are amazing people! I appreciate everything they do for me. I have five…read moremotorcycles they service and take care of for me basically year round. I highly recommend you take your bikes to USA! They are the best! It's not close!

Brought my bike in to see about a 20K service and fork service. Rob, the owner, gave me a tour of…read morehis facility, which was pretty impressive. After inspecting my bike, the technician caught a few things needing to be addressed and Rob and his team took care to do things right. He is super busy (says a lot about his shop), but spends the time to answer questions and schedule you in. I'll be back. Recommended!

Met Zeus , knowledgeable, polite and listened to what I required …read more Was a very pleasant experience

These guys are not interested in getting my money I guess. I went in today and no one acknowledged…read moreme at any point. I noticed everyone was busy doing whatever they are focusing on but if a customer walked into my business I make it a point to say something. Poor customer service today . I spent 8 minutes in the store and when no one acknowledged me I left. I traveled from Long Island to check out your selection on motorcycles and scooters but I guess they are making enough money that customers walking into there store is not priority. Come on guys I walk into a dealership and I usually purchase something. After today I will definitely not recommend going here to purchase anything. Customer service is why we go to work!!!! Hope all goes well for this business but I will not be back. Peace.

I have called them 5 times about an issue about a flooded carb trying to do their pick up service…read more all 5 times i get told that they gave the information to their manager and that they would remind him to get around to calling me. i call at 10:20in the morning and never get a single call back all those times. i honestly would not recommend with the amount of unprofessionalism and disrespect that i faced as a customer.

Last min 1 hour before closing brought a rim and tire to be mounted and balanced (normally I would…read moredo these things myself but sick as a dog) anyway friendly fast and fair service, I'm a definite return customer