These people have been so nice on every interaction. I feel like they just super appreciate their…read morecustomers.

Not even a customer for 2 months... Unit broken into. No security cameras…read more Claims they did not know about the trail behind their building. Was told not to cut my own lock because I'll ruin the door...pay their guy who has a special tool. My door has not ONE scratch. Lock cut without problem. Unit ransacked. These were priceless sentimental items...not even "I'm sorry, what can we do since our whole business moto fell apart?!" Paid extra for insurance. Company completely negligent ​Hours spent cleaning up the insulting mess.

I recently got my storage unit 5x10 and really love how clean and easy access it is. I use the app…read moreto open the gates and doors, so far they haven't failed me. Elizabeth and Mike were amazing in showing me around and helping me get the perfect storage unit for my needs & informed me of Washington state policy for military members which made me have peace of mind if deployed my items wouldn't be auctioned off.

Don't be fooled. They just increased our rate from $73 a month to $100 a month after just 5 months…read more That's a 37% increase! Same happened to my parents after a similar amount of time. As a few other reviews say, your rate will go up and up over time- this place is a scam. I knew it was too good to be true! If you're staying longer than a few months, don't consider this place, as they will increase your rates.

KC and Amanda are amazing!!!! They were so helpful, knowledgeable, and patient. I have been…read moreperpetually moving since Thanksgiving; moving kids back form college, into dorms, moving out myself, moving into a new house, just finished moving my oldest son closer to work to cut his commute in 1/2. We've rented multiple units there over the last 4yrs. The site is clean, safe, well lite, easily accessible. Great discounts and easy pay options. Again the on-site staff hands down, just awesome and friendly people. I will definitely rent there again if I ever need heated storage and recommend them for all your storage needs.

Customer service training and E.I. coaching is desperately needed. From being verbally attacked by…read moreJeremy while he was blowing leaves on Saturday to the lack of leadership by the office manager who witnessed and allowed Jeremy to interrupt a conversation between herself and my 53 year old family member, I ask Silverdale Self Storage, is this the best you can do? At the very least, teach basic communication skills to your staff in a world where customer service no longer exists. Helping my elderly aunt move her things into this storage facility was one of the worst experiences my family has had. Giving someone the title manager should come with de-escalation training for your ermployee(s) versus allowing him to act aggressively towards anyone, let along 2 females over the age of 50. Professionalism needs to make a comeback, along with human decency.

Facilities were clean and secure. The staff, Lori and Allen, set the bar for customer service and…read moremade our move so much easier. Thank you both!! I would definitely recommend Rancho Storage.

We moved here last minute and needed a storage unit ASAP. Everything about this storage place is…read moregreat. Very nice and protected and the customer service is great. I'd use them again

The people who work here are very nice and extremely helpful! Fair pricing and when I need to get…read moreanother storage facility I will be going back to them. I went there on a holiday to start moving my stuff out and broke the key off in my lock. The lady who works there technically was not working but was more than willing to go out of her way to help me fix the issue. Pick this place over any in the area!

I LOVE Reliable Storage in the Bremerton area. The people that work here are amazing individuals…read more Brian, at the Military Road site was always awesome to me and Craig, at the Fairgrounds Road location went above and beyond his call of duty to support me. I love that they are always there on site, to make sure everything is safe and I feel so comfortable knowing they are always there for my storage and moving needs and will do everything they can to help!

Amazing staff ! The faculty is kind of old but extremely well maintained ! I absolutely love that I…read moredecided to store with them. I am a very satisfies customer. Thanks

The service here is wonderful! They are very understanding to everyone unique situations and runs…read moreas business as it should. Security cameras and locks and gates, everything you could need for a peace of mind for your belongings! Their prices are cheaper by comparison to all the competitors near by. I would definitely recommend.