Strand Insurance is an amazing agency! They always have my best interest at heart and make sure I…read moream well protected. I'd highly recommend any of the agents and the Centralia office is awesome!

I pay for full comp, and collision. I broke down and needed a tow. They wanted well over $200 to…read moretow me from Rochester to Yelm. Why am I paying so much??!! Then, trying to call and speak with anyone was another lost cause. Customer service is stuck on the bottom of someone's shoe!!! Beyond rude, and lacking empathy for a senior woman stuck on the side of the road. Triple A here i come. Even if it cost more, they know how to treat their customers.

It was an absolute pleasure to work with Rayleen in order to obtain our business insurance. Rayleen…read morewent above and beyond, offering a superb customer service experience, knowledgeable and honest information, At affordable rates and wonderful coverage limits. In addition to the above, Raylee is relatable, fun, and polite, and probably available to her customer base more than she should be... but how can anyone complain about that? Would absolutely refer her to friends and family alike without hesitation! -Dream It Painting LLC. Kelso, WA 2024

I highly do not recommend this insurance broker. I hired another insurance company for my business…read moreand they told me the couldn't come close to the height of Nicholson's chosen insurance companies premium even if they added all the additional coverage possible. The new insurance company that I hired was four times less with the same coverage for my business. Understand Nicholson works for the insurance company more than they work for you. My advice is to find another company to find your insurance. It will save you a great deal of money. Ever since I was reassigned Heather Blair as my new agent at Nicholson my premiums skyrocketed. I was subject to audits and price hikes that more than doubled my fees. If I could recommend less than one star I would.

Nicolson & Associates leaves your "private" information laying around and exposed on computers, so…read morethat anyone walking by their offices and access your information. They do not care about your privacy or information at all.. if you want to increase your chance of identity theft, then use them as your insurance agents, by all means

Danny made my switch from American Family to Farmers painless and easy. He found a lot of…read moreproblems/missing areas in my previous policies, and was able to offer much more comprehensive coverage for a better deal. When I had questions on a billing statement, he answered promptly with "I'll take care of it!" and had it fixed immediately with zero effort on my part. He's great to work with and I'd highly recommend!!