Saturday afternoon of a big festival weekend in Kingman, Az. We broke down 31 miles outside the…read morecity on the open highway with our big GMC Yukon and our trailer attached. Waited three hours for a tow truck. The sun was hot and the traffic constant and everywhere we called said they couldn't possibly see us until Wednesday or that they we closed. Not HRS, he was there for us! Tom was the best! He was clear, direct and honest. He told us, "have them tow it here and I will do what I can to get you safe and back out on the road as quickly as possible." He was a man of his word. He explained what he thought might be the problem, which it was. This guy works on racing cars, he knows his stuff. He had us fixed and back on the road within 24 hours - just like he said he would. Thomas is kind, considerate, knowledgeable, exacting and reliable. The price was fair and the work was well done. We feel so lucky that HRS was the shop that was open and the one who took our call. Our tow truck driver, when he arrived, asked us where we wanted him to take the car. We told him HRS and we asked him what he thought, he said, "Well, I don't know him personally, but I know he's a great mechanic!" And right he was! The experience of breaking down on the highway out in the desert is not a pleasant nor safe-feeling experience, but Thomas made everything better and feel possible! Thank you, Tom! You are a great mechanic and a wonderfully caring human being.

If we were local, we'd have these guys over to BBQ. Had major car trouble while traveling. We were…read morehundreds of miles from home and knew no one in Kingman. Made a few calls, no one had same day appointment, called HRS and we are so glad we did. They treated us like family. These gentleman are honest, knowledgeable and provided fast, good quality service at a fair price. I would highly recommend them to anyone. They only take cash.

My husband and I are on vacation with our German Shepherd camping at an RV park in Williams, AZ…read more This afternoon we stepped out of the RV to chat with our friends before dinner. When we went back we couldn't open the door into the RV. Shouldn't be a problem, just go through the cab of the vehicle... uh oh - both doors are locked... and the dog is in the RV and had been in there for a couple of hours - it was time for a walk. We looked at each other... neither of us had keys - they were hanging inside the RV. Fortunately we have AAA Premium with RV coverage. I put in a service request on the AAA app on one of our phones. I mentioned our dog was in the RV and my husband's meds were also in there (he's diabetic). 5 minutes after I submitted the request a AAA rep called me to get more information. She said it would be 1 1/2 - 2 hours...yikes... I said ok. She then asked about the dog and my husband's meds. She said she would mark it urgent. 5 minutes later I got a call from a local tow company, City Towing, which works out of Kingman and Williams. She said they had someone on the way, but it would be about half an hour. 5 minutes later a young man named Ty called to let us know he was on his way. I got 2 more calls from AAA and City Towing checking to see if we were OK and if our dog was okay. (I appreciated them staying in touch and keeping us advised of an ETA.) Ty made it to our RV park within 35 minutes of me first submitting my service request. Ty arrived and within about 10 minutes, had us in our rig and we had our dog out. Kuddos to City Towing and Ty for being more than prompt, professional and efficient, and unlocking our vehicles doors in a very timely fashion.

The owner Cody is a thief he does not follow the state laws for when a vehicle tow happens , he…read morewanted $1600.00 for us to get our belongings backs when our car caught fire. He kept my lively hood , all our familphotos, and many family possessions that were in our family for generations. So now I'm working with the Arizona attorney generals office to get this crook off of the rotation for calls .

I called roadside assistance on 3/2 at 8:30 pm. Paid for the tow upfront. Got a text from them that…read morethey would arrive between 9:21 and 9:51 pm. At midnight my boyfriend found me still in my car waiting for the tow truck.Frozen. When I called them to find out why they stranded me they said they couldn't find my car. I had my flashers on which is how my boyfriend found my car. It was very windy and the cell service was out. I'm a 62 yr old woman who travels the 93 highway every week this is outrageous to say the least

While headed to Las Vegas on 93, a pot hole shredded my tire several miles south of Dolan Springs…read more AAA contacted Terry with A&G Towing who arrived faster than we expected. After checking with his friend Jesus Ornelas who runs a used tire shop in Dolan Springs, Terry towed us there where Jesus put on a slightly used but very good tire; and my wife and I were on our way to Las Vegas again. Terry and Jesus saved our weekend, and we are grateful to them. Thank you!

American Fleet is the best! They saved us from a scary breakdown in our motorhome on 93 south. They…read moreprovided excellent service and helped us get to somewhere to stay for the night. They were able to diagnose a problem that 3 other mechanics missed. We got back on the road as quick as we could have hoped. The price was reasonable and the RV made it back to TX no problem. Thank you so much!

They saved our butts when our trailer lost its left tire , whole hub blew off , so I gave them a…read morecall Mike got me to Ed who sent two very professional haulers ( C.J. and Henry ) from J&L towing to us , they loaded the trailer and took us to the shop with in minutes we had a U-haul to carry the stuff to Texas and they repaired out trailer , all at an affordable price I would give this place 100 if I could but they are amazing .

I am a full time RVer. I had a small coolant leak in the engine of my motorhome and set an…read moreappointment with Joe's in Kingman AZ. After just a full work day I as informed the problem had been fixed. I arranged pick up during non business hours and paid the $391.40 via credit card over the phone. I was not informed of the $13.70 "administrative fee" and was not aware of it until the charge went through. I picked it up retuned to my winter home base and then got on the road a week later. 160 miles down the road I saw the engine was over heating and now had a major leak. In Glendale and we found that the "fabricated" connector was so heavy as it was made of brass (instead of the OEM plastic) that it pulled the hose into the fan and rubbed a hole in the hose. Not only was I charged twice as much for the "fabricated part" than the OEM part but it caused more damage. After discussing the issue with Joe's they decided to refund the entire $391.40, I'm sure hoping that I do not report their illegal fix to the state automotive board, however they would not refund the administrative fee. Please be aware of the very unprofessional work at Joe's Auto RV and Truck Repair. They are a horribly unprofessional organization.

My first review was prior to actually using their service. After using them to install air bags I…read moreended up with 5 air leaks. I returned and the mechanic repaired two leaks and did not check anywhere else. I found all five leaks and ended up repairing three of them myself. The owner Joe had little to no concern and just kept telling me to return a third time for additional repairs. He was quick to take my money and not to inspect what he expected. Poor service and customer service.

The truck showed up quickly this morning 8/19/26. The driver was…read more kind, polite and thorough. I had him take my vehicle to my house with nobody being around to accept it. I got home late afternoon and it was there in a perfect spot. This is not the first time i have used this company and it won't be the last although i would hope i never see them again!

Called them to get a motorhome towed 5 miles. New kid driver refused because he wasn't experienced…read moreenough. He lied to his boss & said the tires weren't good enough. Total BS. Charged us $95 for NOTHING!

We're new to the area and took my husband's Ram here. We dealt with Vinny, and Ron in the Service…read moreDepartment. Both were completely AMAZING!! Martin Swanty has gained new customers because of these guys' customer service! Thank you so much!!

Had recall work done here, tailgate would pop open while driving down the road is what the recall…read moresaid. I never had an issue before the recall. Recently was driving the vehicle at 5 mph making a turn and the tailgate popped open and was damaged. The tailgate hit my trailer jack. Went to the dealer after this happened and was told to call Ram Customer Care. I did so and they asked if the dealership had inspected the tailgate. I said no and they asked why not. Went back to the dealer and they flat refused to inspect it and said the manager would call me. That never happened but they talked to Ram Customer care and told them the recall work was done and done correctly. How would you know without inspection?! Long story short T&R collision fixed the damage to the tailgate and fixed the botched tailgate recall and adjustment. I have the typical hemi exhaust leak as well as a couple maintenance items that I was going to have the dealer do but since they let me know how they do business I will be going else wear for the maintenance and repairs needed. They are obviously perfect the first time whether or not the work holds up. Funny how I never had an issue with the tailgate until they touched it for the recall. So now I just call the FTC and NHTSA and let them deal with this situation. Then pursue further legal action. May decide to park across the street with a big sign to warn the public or the poor business practices of this dealership and its staff. Would have been way better to come inspect my vehicle for both of us. Definitely going to pursue this issue further even if it costs me some dollars to do so.....

Yelp Review: Stockton Hill Tires…read more Our Volvo was driving like a bucking bronco, so after getting a referral we scheduled an alignment at Stockton Hill Tires on January 6th. After the alignment, they told us the tires needed balancing as well, so we agreed to that. They took the car on three test drives and assured us each time that it was running "smooth" and everything "looked good." We were told maybe we had "bad" tires or possibly a problem with the transmission and sent on our way. Saying the Volvo was driving "smooth" couldn't have been further from the truth. The moment we got in the car, it was vibrating and bouncing just as badly as before. It genuinely felt like they wanted us out the door rather than taking the time to diagnose the real issue. When we got home, a simple Google search pointed to bad CV joints and control arms. We took the car to Tire Works in Bullhead City, and they confirmed exactly that. It's hard to believe Stockton Hill Tires didn't catch something so obvious. Tire Works replaced the parts, and now our Volvo drives perfectly. The staff at Stockton Hill Tires were friendly, but friendliness doesn't fix a car. Whether they didn't know what they were doing or just didn't want to deal with it, the result was the same. Based on our experience, I can't recommend them. Tire Works in Bullhead City, on the other hand, got the job done right.

Great service, fair prices. I've bought many tires from these guys and had a bubble appear on the…read moreinside of one of my truck tires. No questions asked, they replaced it with an upgraded tire. Free rotations and flat repairs.