Called them to get a motorhome towed 5 miles. New kid driver refused because he wasn't experienced enough. He lied to his boss & said the tires weren't good enough. Total BS. Charged us $95 for NOTHING! read more

I had a poor experience with Mike's Pow-R-Tow. I ran out of gas outside of Kingman and called AAA. They sent a tow truck from this company out with fuel. The driver was courteous. Unfortunately, I can't remember his name. He poured several gallons of fuel into my empty tank. I hopped in and started the truck, which ran poorly and barely pulled out onto the highway where it stalled and I coasted over to the shoulder. The driver was behind me and pulled over again. He poured some more gas into my vehicle and it still would not start. He then towed me over to a local shop where the next day, the mechanic determined that bad gas had been poured into my tank. After draining the tank and adding fresh gas, the truck ran fine. I called Mike's Pow-R-Tow to see what we could work out and left several messages that were not returned. read more

I requested a tow from my AAA account and got picked up by Colton Courtney. I was told from my initial call that it would take 2 hours, but Colton was at my location under 90 mins. Colton drives great and got me to my location safe and sound and also has a cool dude. Highly recommend this guy and his biz! read more

Got stuck with 2 blown out tires on the i40 at 3:30 am & the driver that came to our rescue was amazing. Such a great guy and very great customer service! Congratulations as he welcomed his 1st grandson into his family while on call with us! read more

my camper was picked up in September by them and i wasn't notified until the end of Jan. I gave them 2 ways to get into my possible ways to get into the camper without causing damage. Insurance owns the camper but not my belongings inside the camper. they refused any suggestions they just refuse to give me my belongings back. dont use this company if you have any choice. I had hope my kids and i would get out stuff back and we would be able to go camping again. they rudely made sure that wont happen for a long time. read more

Well, nobody likes needing a tow right? And in my case, the rental car agency continued to screw up our location. Sent and cancelled a tow to Mike's and then never rescheduled a tow for over 2 hours! They also were sending someone from Utah at one point. Total disaster from Thrifty rental car. After approximately a 4 hour wait, Jeff showed up. I couldn't ask for a better person to help us out. Very professional, knew what he was doing and was quick, knowing that we've been stranded for hours in the middle of the desert. Thanks to Mikes Pow-R-Tow and a shout out to Jeff! Thank you! read more

This is a review for Mike's. Although I will preface it by noting that AAA's policy may have played a part but Mike's did not let me know that. Just to show that I am trying to be fair. They failed spectacularly to clarify said policy or provide any customer service. Both Kevin the driver and the dispatcher we're not just rude they were borderline negligent in not providing service on my unsafe tire. Telling me it holds air it should be fine while I'm driving 350 miles on a not just damaged but a damaged and punctured tire with a fully loaded cargo van depending on it. Just to explain why this experience got me so angry and why I must implore you to find a company who will be courteous and ensure your safety. Mike's pow r tow does not. I needed help changing a spare on a rental that had dangerously "cupped" tire that also had a nail in it, that I didn't think was safe to travel 350 miles on. The rental didn't have the crowbar that is used to lower the spare tire from underneath it. Nor did it haves Jack. Here's where AAA's dumb policy comes in, a policy which , (in my own experience) is clearly haphazardly enforced and one I was not informed of by said company at all in my interactions with them. I asked Kevin to change the spare and he informed me rather rudely, that I didn't have the tool to lower it and neither did he. Mind you I watched the ford video that showed it is just a tire iron with a flat head to lower it down. Hell a big screwdriver would work. He then told me I would have to go to a tire shop to have them fix it. I asked if he was actually a tow truck driver and if so why didn't he have tools to help. I have had tow truck drivers that had the special wheel lock tools I didn't have. I've had them create items on the spot to open my locked car. Even had the special long pole to lower the tire. I don't think I've ever even had them use the tire iron that came with the car. He then rudely told me he had the right to refuse service to anyone. So I had finally had enough and quite rudely told him that he didn't have any tools and he was expecting me to go to the tire shop to pay to get it fixed or quote that "it was still holding air so it should be fine". All while I'm using one of my roadside assistance calls to be treated rudely while he gets paid. I said go ahead and refuse service because "you're not doing me any good are you?" I did end up yelling an expletive at him. I am human and he was rude and lazy and I had yet to be informed of this obscure and by my own experience rarely enforced AAA policy that they can't use any tools to change your tire that don't come with your car and I had had enough of his attitude. I called the Mikes Pow r Tow dispatch and asked how are you going to send me a tow truck driver with no tools? Honestly how do they change anyone's spare tire if they expect everyone's original car tool set to be on board? I don't think I've ever had a car that had the original tool set intact. The dispatch instead of explaining to me AAA's policy to me just like Kevin failed to, started to yell at me "Do you know how many tools there are for cars?" I only mention AAA's policy just to be fair to this awful awful company. Also to shed light on their complete lack of common sense. Absolutely non existent customer service. Also apparent rigid conformity to policy while neglecting to inform on such policy. They sure were good at taking my ID, my AAA card and vin number and signature before even saying a word to me. They gotta make sure they get paid by AAA whether they are completely useless, incompetent and negligent in ensuring my safe travel by providing proper service. Now I will allow for AAA's policy to take a small amount of the blame here but I can only imagine what all the excellent tow truck drivers I've had would have to say about this company's lack of services and awful behavior. Kevin did tell me to "have a nice day sir" in such a disingenuous manner I did curse at him. It was the last straw in a very short and very bad experience with a very bad company. AAA later informed me of their policy but it just shows the incompetence of employees who would rather be unprofessional instead of citing said policy while subjecting me to an unsafe drive on an unsafe tire. read more

Why would you require your customer to sign a damage waiver for a nice car? Called for a tow and when the driver finally showed up he presented a waiver blanket damage waiver for me to sign, after I refused to sign it he refused to tow my car. Seems to me they have been sued too many times for damages to vehicles so they use this to cover liability. Call another company that is reputable enough to not require this kind of waiver... read more

Joe was the driver that replaced my flat tire with my spare. He arrived very quickly. He replaced the in 2 minutes! I had my two kids in the car so I appreciated the fast response time! Thank you! read more

On a dark desert highway, freezing cold wind in our hair! Our truck stopped running and Jerry came and got us. We were trailering my husband's Harley and Jerry got that too. He took us to the most reputable repair shop in Kingman Arizona but it was closed. We couldn't leave the truck and trailer there because we had also loaded them with boxes. Jerry (in the middle of the night---so so cold) got us to the travel lodge. He was terrific - it was a long night but without his creative problem solving it would have been a disaster. read more

I have no idea how this place got good reviews. They overcharged us by $200 and when I just asked the driver what the extra charges were for he refused to answer my questions and started yelling at me saying things like, "It doesn't matter! We gave you an invoice so just pay it. If you don't pay in 15 minutes we will tow your truck." The towing process took about an hour and 40 minutes, and they are located 30 minutes away from where my driver was. We were charged $800. I've never had such a horrible experience with a towing company in my life. read more

We broke down 14 miles outside Kingman,AZ in my Honda CR-V shortly after midnight. AAA dispatched Mike's Pow-R-Tow and gave a 90 minute ETA. The Tow Truck arrived much sooner than expected and our tow driver was Joe. He was very professional and concerned for our safety. Joe reassured us he would get us taken care of promptly, which he totally delivered on. I can Highly Recommend Mike's Pow-R-Tow Shout Out to Joe for representing his company Mike's-Pow-R Tow so well and for taking pride in his job and equipment. 5 Star Service read more

Unethical jerks. My wife broke down and they wanted to charge her 387 dollars to tow the vehicle an additional 47 miles past what AAA was paying them for. AKA 8 dollars a mile! When I suggested they take the vehicle to somewhere within the AAA mileage limit, driver stated that he was not allowed to do that. When I told him that was untrue he started with "well, we can figure something out".... read more

I had to wait 2 hours because they were busy. That's why 4-stars. Dave brought out the big tow truck for our RV. He took his time hooking up not to damage our unit. Very pleased. read more

We broke down 10 miles outside Kingman with 2 dogs in the late afternoon a few Fridays ago when all the garages were closing up shop for a holiday weekend. AAA had Mike's towing come to our rescue. Darren showed up with a very professional rig and treated us like family. He communicated with us once he got the call and made us feel safe. He made sure we had a plan set up for hotel and transportation so as not to abandon us at a closed garage in Kingman. He was conscientious and professional while still being human! Thank you Darren for being a bit of light on a tough day! read more

I rented an RV and it broke down 12 miles outside of Kingman, AZ. They came to tow it...not once, but twice...after determining that it needed the more heavy duty tow truck. Both Joe and Jerry were great. Friendly. Helpful. Efficient. When the auto shop was closed for the night, they even drove us to our hotel. So very grateful for the service and positive attitudes by the staff and company. Thank you! read more

I just wanted to say thank you to shortbus, he was so kind and caring to my kids. We broke down, I'm a single father with two kids and we were pretty frantic. Shortbus was so patient and kind and did an amazing job getting us home. Guys thank you, I can't express my appreciation enough. read more

My truck needed batteries but we're still under warranty through AAA they are contracted through AAA but said they were out of the batteries I needed for my truck but they would contact me as soon as they got them. After 2 weeks of waiting went to Walmart and bought 2 batteries since my truck is diesel it takes 2.. when Mikes they finally returned my call they said batteries would be in on Tuesday so I told them when they came to replace that if they had to retest my batteries they would have to put them in my truck and then put my new ones back in when they were done. The man then said he would check with corporate and see about just trade them out, well that's been 3 weeks ago now and I haven't heard back. This tow company is a joke and are rude on top of that. Still trying to get reimbursed for there laziness. read more

Great service! Very prompt and polite. Need a tow? Look no further. We will definitely call them again.

If you are in need of a rescue recovery in the Kingman vicinity and have cell service call Mike's Pow-R-Tow and they will take care of you at any measure with safety ultimately first! Cooter and Jason did a awesome job that encountered a 11hr tour in Nothing,AZ. to Kingman and never missed a beat! 130' long and 140,000lb at 35mph for 87mi wow! That was an adventure that these guys concord and still maid it in to work on time hahaha! On top of it all they brought me to the best mechanic in town (Adan Repair) they had me back on the road in best expedited time that was possible! Mike's Pow-R-Tow will lift ya up when your feeling down! Thank You Mike for hiring these guys read more

These guys were called out to us by AAA. Our RV is a pain in the butt, and towing it turned out to be no less of a challenge. These guys tried their hardest - and it was over an hour before the first guy admitted defeat in trying to hook it up. They sent another tow truck out and this guy worked just as hard to help us out. They gave us the names of good mechanics and the other guy even came out to meet us at a campground so he could tow us in as the other vehicle was too big to get into the campsite. These guys (Jeff and Dave) went above and beyond for us, and it was greatly appreciated. They were both sound dudes and I wouldn't hesitate to recommend them to anyone in need of a tow. read more

What a pleasant surprise in having the service call routed through State Farm Towing Insurance and then to have the driver show up in 30 minutes. He was extremely professional, competent and very friendly. My vehicle was delivered without problems to my mechanic. If trouble happens again, I will be calling this local small business that delivers excellent customer service. read more

Great tow service and friendly drivers. I unfortunately had to get towed. I utilized my AAA membership both days. Towed from the gas station to an auto shop one day and the next day a long distance tow from Kingman to Flagstaff. Both drivers nice, polite and talkative, since I rode in their cab. Thankful they were fast to the call out. Never waited 30 mins or less for a tow, that was amazing! Would have gave 5-stars but the 50 miles outside my free miles came to $300, the charge was $6 a mile. That's really high! Since AAA charges $1.75 a mile. I know thy gotta make money too, but come on 6 bucks a mile! read more

AAA sent Mike's Pow-R-Tow and their driver, Guy, was very professional and helpful. Thank you for the service and kindness.

AAA sent Mike's Pow-R-Tow to pick up our broken Harley 37 Miles E of Kingman Az. Not only was Troy proficient in transporting motorcycles, he was considerate, and swung by a restaurant so we could grab some cold drinks and a snack for the long tow to Las Vegas. The new rig was comfortable and turned a bad day into a pleasant experience. Thanks again Troy! (And Mike) read more

Mike's Pow-R-Tow - Towing Near Me - Kingman, Arizona

We waited two and a half hours for them to arrive. They originally promised to come in one hour. In the meantime I left messages but never got a return call. And I received no update AZ to a change in their arrival time.The driver was great once he got there. read more

Hi. I was broken down heading south on 93 to visit my sister in Phoenix, AZ. My new friend. Slow-Bus. Saved me. He safely towed me back to Las Vegas. Wonderful man. Thank you Slow Bus!! read more

We were recommended to this tow service by the repair place we called. We were quoted an hour wait. After and hour and a half they had still not shown or called to update us. When we called again, they said another 15 minutes, which we waited, again without anyone showing up. When we called to cancel the tow (because we finally gave up and went with a different company) they were totally unconcerned with our cancellation or the fact that we told them exactly why we were cancelling. Don't use these guys. They are total flakes. read more

Excellent service, efficient and on time. While having to be towed is not always fun, Mike's towing made it as painless as possible. Dylan & Justin were awesome! They took extra time and effort to ensure that my camper van was towed safely and securely. It's an old van with low clearance and they went out of their way to problem solve and get me towed without any problems. They were both polite and professional throughout the process. Can't recommend them highly enough. Thanks! read more

I had a complete 5 star experience with them. Super fast and professional. The driver was familiar with the shop I had AAA tow my car to. He connected me with the owner and worked out a safe place to put my car, the repair shop could not look at it that day. I really appreciate this company. They were very concerned with my safety and made sure we did not need a ride back to our hotel. I really wish I got the drivers name, but he was a clean cut, slender white guy with a long braided rat tail tucked into his shirt. They will come to u anywhere between Kingman and Texas! read more

I recently had a flat tire, and AAA sent mikes to help me out, there was some confusion about where I was and AAA dropped the ball on informing, I have a terrible cold and could not speak much above a whisper. the driver told me the name of the road I should have used and I asked him to look at the sign in the median, the look on his face was priceless, I asked AAA to tell them I needed air, I asked the driver to air my spare, instead he just put it on the car and made a grunt noise and informed me it was fine, it ruined the spare trying to find a place to get air, early evening in Golden Valley AZ. All the guy had to do was put air in the tire but he refused I called Mikes tow and some girl, who began informing me they are not experts, I had no idea you have to be an expert to look at a tire gage. I did not want money or anything from them except maybe they could tell the driver to listen some if you do business with mikes you will regret it. read more

Worst service when I called aaa I Told them I want a tow to needles ca they said ok I had 100 miles of tow it was about 50 miles when the driver cam out his name was Calvin he then tiled me he was going to take me back to kingmen as not what I wanted and left my sled and my wife in the middle so a wind storm did not call DPS for help Calvin was rude unprofessional thanks for let me make a complaint to Aaa I was refunded all my money back that I spent on get my bike back to Southern California plus I got one year free of AAA membership premium thank you Calvin you little sneak in a bucket read more

When they tell u it will be a 5 minute wait. They mean 5 minutes not a minute late or a minute early. They will be there when they tell you that they will. I always use MIKES POWER TOW and I will continue to use them because they are always on time. read more

AAA had me stuck at a rest stop outside Kingman for almost 3 hours. Just as the sun was about to go down John from Mike's Pow R Tow showed up. Very nice and professional. Thank you for calming my nerves in my stressful situation!! read more

Mikes Pow-R-Tow came out after we had a blow out. The man they sent hooked up our truck after it had body damage from the wreck that we were worried about and then proceeded to hook up and take off with our truck leaving it in park and grinding it into the asphalt. The Officer and other professionals all looked in amazement. We finally got to the yard after getting our insurance called and when asking about getting our personal things out of the truck got immediately inturrupted by the woman at the desk who we guess was having a bad day. We proceeded to tell her our concern about what the tow driver did when a man came into the office screaming vulger language ( We were shocked!) stating they didn't do anything, threatened to call the police (why, because we came to ask about it and get our belongings from the truck?) . My husband just walked out to go call our insurance . the man continued with mother f***** etc. It scared me as I was afriad he would come through to the other side of the counter as he was behaving in an aggressive and thretening way. These people are not professional and I would not go by yourself to their office. we assume our insurance had already told them before we got there of our concern of them further damaging our truck. The officer and other professionals at the scene all saw it an we got pictures of the grinded in asphault and truck in park. This will be rasily solved. Just the other concern left is that these people at Mikes Pow-R-Tow are allowed to work in these situations . Do NOT go to this office by yourself! read more

This tow service is on AAA Arizona list, but request another tow service. We had the most unfavorable experience with this tow company. I would give zero stars, if possible. If you are in need of services, I would recommend any other tow company. This company/driver acted in an unprofessional manner by lying to us and refusing to provide services. We had to call another tow company that provided good service read more

Mike's Power Tow was sent to our rescue when our F350 Supercrew put us on the side of the road. I have nothing but good things to say about our experience. They showed up in less than an hour and had us and the truck loaded and at our garage very quickly. The name of the driver escapes me but he was a very nice and personable young man. A good ambassador for the company. He was careful in loading and delivering our vehicle. I would recommend Mike's Power Tow. read more

My car broke down 25 miles from Kingman, Az. The tow truck driver came out and put my car and trailer on his truck. He gets 2 miles down the road and says I have to pay another $300 to tow my trailer. I spoke with the manager at the office, I think her name was Beth. She threatened to call the state police on me if I didn't pay. If you break down on the higheway, please do not call them. They are a part of the good ole boy network. read more

I would give them no stars except that's not an option. We had the misfortune of needing roadside assistance when our truck wouldn't start. Set up through my insurance company, we were given an ETA of an hour. Gave an hour and a half, called Mike's, was told the driver would be here "in a few minutes." I requested a call when the driver was coming, which was agreed to. Another 30 minutes go by and I call my insurance company who called Mikes and was told that the driver couldn't find the address we gave them. We google mapped our way here and was led right to the RV park. Then the insurance lady said they told her the driver called when he got here but left because there was no answer. So which is it? He couldn't find us, or he did and left because we didn't answer? My phone did not leave my side, so I don't believe he tried to call...and besides, we are the ONLY truck here like ours, and it had the hood up, so it would not have been difficult to find us if he drove the horseshoe. We went with another company, and I would NOT recommend Mike's. read more