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    Cross Trails Medical Center

    3.0 (2 reviews)

    Services - Cross Trails Medical Center

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Murphysboro Family Medicine

    Murphysboro Family Medicine

    3.0(2 reviews)
    47.5 mi

    My mother and I have been here 5 times in the past year. We wanted an alternative to giant clinic…read moreexperience as mom is elderly and the three different desks with long walks to check in and leave (and such) was getting too confusing. Mary and Dr. Kupferer are both kind and not rushed. Easier to be seen. We had a long wait one day, because Mary was out with Covid, but Dr. K made us feel like we were his only patients. I recommend this practice, as independent doctors, with their own family practice.

    Dr. Kupferer was recommended to us by a current patient. When I called to request an appointment…read morefor my sick husband I was bluntly informed that I had to come in and fill out paperwork before even being allowed to schedule an appointment, followed even more bluntly that doctor was not taking new patients if they needed opioids. I was then treated to the tale of how this woman's son and grandson both had curvature of the spine and her grandson is a wrestler. Meanwhile my husband is coughing so hard he's passing out. In spite of her rudeness I got my husband in the car and made the almost one hour drive to the office. I asked if there was a chance my husband could be seen that day she flippantly informed us that doctor wasn't even in the office. I commented that that would have been nice to know when I called. She quite derisively replied that I hadn't asked. I admit that in my frustration I snipped that I didn't realize I had to ask and turned to help my husband back to the car. On our way out she made sure we heard her sarcastic verbal parting shot, "Nice." It doesn't matter how wonderful the doctor may be when the office staff act as if they're doing you a favor by deigning to speak at you.

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    Cross Trails Medical Center

    Cross Trails Medical Center

    3.0(6 reviews)
    23.3 mi

    I visit Crosstrails Dental fairly often due to my job title. I have a multiple clients with varying…read moredeveopmental disabilities and behavioral disorders. In my expeience the staff are very caring and accomodating to my clients meeting them at their level without judgement or discrimination (especially the dental hygenists). I have to say this nonjudgemtal treatment is not something I experience often at other doctors offices/ hospitals in the cape girardeau area. The only critisism I have is in regards to this buisness is the attitude of the receptionists on occasion. I have noticed the front desk receptionists on occasion will respond to patients with attitude or apathy (in their defense I have witnessed patients approach the receptionists with very aggressive language and hostility almost everytime I visit seeming without reason). I understand that everyone has bad days and dealing with the community is very difficult at times (I understand more than most) with this being said, sometimes you have to bite the bullet when approached with negitivity/hostility/aggression and put on a smile, use your "nice voice" and move on. Overall I would reccomend Crosstrails Dental they do care about their patients, make them feel welcome, comfortable and accepted.

    This place is a joke. I had a infected tooth and yes they got me right in. The staff in the office…read morewas great. The dentist was very rude and unprofessional. "I'm the dentist not you, I'll tell you what you need" She wanted to just pull the tooth no other options. That would have been fine except I would have to wait 3 months for the extraction. Long time to wait with a tooth that hurts! Then they hit me with a $499 new patient exam. Wait you just took x-rays. I feel money is the only thing they are interested in. No the patient. BEWARE

    Cross Trails Medical Center - generaldentistry - Updated July 2026

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