Customer Service is terrible. Ron the manager is rude, disrespectful and not good at his job. He…read morerefuses to let someone talk to his superior which means he is hiding his behavior. Just know that they don't give you accurate information on what services you will be paying for and they don't care. Would never recommend this place.

Very big and clean unit.own parking lot. Higher end equipment. Not a ghetto neighborhood as most of…read morethe close to Memphis ones. Friendly staff. No password Wi-Fi. Vending machines.flat screen tv's. I pay $400 for twelve months at another location. Paid at once. This is the only one location in west Memphis area.

I decided to check this place out - closest gym to my lodgings. I walked in and first noticed how…read morerun down the building was in general. I was also put off that there didn't seem to be anyone there (not even any staff!). I took a lap around the facilities and left - Why? Because it looked like a death trap! Broken pieces of equipment leaning against the wall, no visible safety measures in place, and just overall looking run down. I'm pretty sure they spent more money on their website (which photos there made this place look like it was going to be resort level) than they did on the facilities.

The best gym that takes its workouts very seriously. The group classes are fantastic! The owners…read moreare the best in the business!!!!

It's time now to share the wealth I'm posting this at night…read morewith stealth So you've all been waiting To see my Gym rating I'm giving 5 stars to Church Health If your church does not constantly demand donations, then your Church Health is probably good. If they are always asking for money, then either your Church Health is bad, or your Church Head is greedy. Or both. One of the better YMCA facilities I have found anywhere in the country with a shiny brand-new locker room and a lot of really shiny brand new things. They have cool combination lock concepts and it is actually very easy to use, and there are about 7,000 sets of instructions posted all over the locker room just in case you forget the very simple straightforward way of locking it up - as opposed to Louisville where they have lockers that basically just lock your stuff away and never give them back until you call the manager to come and let you in. Anyway I was happy that they had a cable machine even though it wasn't the best one. There is no chest exercise machine but they had a little bit of everything else and even though they're using a cheaper not-so-great company to provide the equipment it hardly ever gets used to it's all in very good working condition for the most part. The weights are the kind that I don't really like but at least nobody is hardly ever using them, and they're in front of the mirror and they have a few benches here so I'd say the gym has done pretty well for itself. I think it's a fantastic facility that just needs some more people to come and join to keep it going and justify all the good stuff they have here. One of the thing that it needs though is better parking. It's so hard to find parking out here, and then a long walk to the door and up the steps to get into the facility. Better to use the elevator if you're carrying a lot or not great at walking. It also has ridiculously friendly employees and I really appreciate that. They were extremely nice to me and I would definitely come back and use this particular YMCA in future especially considering that parking is free here if you can actually find it, whereas it's expensive downtown. Somewhere between 4 and 5, but I'll go with 5 because they're so nice and more people should be members.

Given its limited space there is not enough equipments as compared to other Y's but I can…read moredefinitely enjoy the machine's newness. Also the employees were very warm and inviting. I enjoy the locker's keypads instead of holes for a traditional locks. This is nice because I end up losing my locks a lot. Overall, great little gym in a nice area. I love getting a workout in while I visit the Crosstown Concourse.

Clean gym, Fit and knowledgeable coaches, great equipment, friendly and fun community of members…read more Great programming for a full body workout. Highly recommend checking them out.

I've been working out for a few years and wanted a push on my intensity. Good coaching staff and…read moreleadership. They consistently keep it interesting. It's not for everyone but a good thing to push you.

Great staff and very clean. Easy to get into and out of. Love the gyro massage beds after a good…read moreworkout

Missed the annual fee by 1 day. Called. He actually said I would have had to cancel yesterday to…read moreavoid the fee. The club is currently closed for repair, so i could not do it yesterday. Cannot cancel through the app. Total trash company.

Downtown location is in a perfect spot. In some parts of the building, you can see redbirds…read morestadium. The staff is super friendly. I'm love talking to Ms. Jacqueline in the morning when I go. They have a pool, saunas, showers and huge locker rooms. Lockers are also upstairs in the gym area. Plenty of room and equipment here. I normally go in the morning and it's little wait for machines. While they do have classes, I wish there was more variety & later times. All the classes that I want to do is either during working hours or at another YMCA location. Other than that, I glad I picked this spot.

I've been a member for almost two years now an I've been coming to this location for almost three…read moremonths. I was told that my daughter could sit while I worked out since the child care section hasn't been finished nor employees to stand in it. My daughter is 9 almost 10 an when I went Monday I was told she is not allowed upstairs. Even tho she has been before but apparently who ever allowed it wasn't suppose to Which is understandable But each facility I go to the daycare section isn't open an I'm basically not able to work out anymore unless I drop my daugyer off somewhere The front desk staff Head director is absolutely unprofessional and rude. They shouldn't be allowed to threaten terminating my membership just because I stated she's been upstairs with me before. The director literally told me I will terminate your membership. So I decided to come to the olive branch location. As soon as I stepped in my outfit was a problem. Which it's never been at the down town location. But either way I recommend Keon center at this point. Because all the ymca facilities are becoming rude an unprofessional