This is a decent size gym with good equipments but my only complaint is that the gym is kinda…read moredirty. There were no cleaning equipments around too.

Children should not be in the gym. When I told the staff that there was a child on the treadmill…read morewho looked to be around 8 years old, I was ignored. This is not a daycare and I refuse to lose time on equipment to an 8 year old.

Absolutely love my training experience with Dewayne. Professional, injury free and intense…read more In addition I find everyone to be pleasant, welcoming & professional. It's a fitness dedicated environment not a "see & be seen" environment. Ideal for anyone dedicated to improving their physique safely & significantly. Always a clean gym with dressing rooms and showers to facilitate commitments post workout. I have noticed there are numerous women who are within my age range 50-80) working with trainers as well. I come from a ballet & Pilates background (certified in teaching Pilates) and need to rebuild lost muscle mass from age & injury so I really appreciate the quality of training and the knowledge Dewayne possesses to prevent me from injuring myself.

Looking for a decent, well-managed gym in Houston? Do…read moreyourself a favor and look elsewhere. The size of the gym is similar to that found in an apartment complex. Members are allowed to bring children in strollers and toddlers on the floor, moving with the member from machine to machine. At times, the noise level is a distraction at best, with certain members and trainers being abnormally loud, showing little to no concern for general courtesy. Some members do not use lockers, leaving their clothes and gym bags scattered in the dressing area. Seriously, there are better gyms in the area.

I live in the neighborhood and was considering doing classes here but my first impression was…read morepretty disappointing. Came to pick up a family friend from camp with my own newborn and toddler in tow. After waiting in the carpool line I pulled up and proceeded to load them In. A young lady told me I can't stop but to just be quick so I continued. I'm not sure how you safely put kids in the car without stopping, so i didn't realize this was problematic. The next lady that approached me was extremely rude yelling at me that I can't do this and she's going to report it. I let them know I don't the system, but if they tell me a better option I would be happy to do it. There was no reason to be that rude. Politely offering a more appropriate solution would've been sufficient. Instead this lady was aggressive with me as I was juggling two toddlers and a newborn in the Texas summer heat. The last thing I wanted to do was slow down the line, but being nasty about it when the first young lady told me it was ok feels like her anger was misplaced. Unacceptable.

The most amazing community center / gym ever. We love love love this place. So incredibly clean,…read morespacious, organized, and relaxing. Summer is now bearable with the resort style outdoor pools, plus they have indoor playgrounds for kids. Being members here has transformed our houston experience. Thanks jcc!

I was seriously conflicted writing this review since I absolutely adored the trainers:…read moreprofessional, dedicated and hard-working but appalled by the management; making the decision easier to do so. We (my sister, friend and I) bought this deal on Groupon - unlimited 30Xpress classes for $19. Whoa! Considering that it normally costs $280+ for the same classes, what a steal! Like the old saying "If it sounds too good to be true, it is." I agree. The management's communication (lack thereof) was jaw-dropping. We were able to work a deal with Renee, one of the awesome managers, so we can continue after the Groupon deal ended. First week into the newly paid verbal contract, which is considered valid in Texas, Dawn, one of the owners, called to inform that the deal was not valid and that they were not going to "eat the cost" since the deal was undervalued. A management staff member accepted the negotiated pricing and accepted payment for said service, yet she is calling us out implying that we were essentially "taking" sessions not paid for. After, the LOUD and heated conversation she had with my sister on the phone, which can be heard easily by anyone more than a few feet away, was very unprofessional. Why is she arguing and putting the blame on the client? Then, she informed us she would not give us a refund, SERVICES WERE NOT RENDERED, one week after the deal was made. We agreed that we would break the amount paid into weekly portions and pay that portion accordingly; she vehemently disagreed until she talked to her husband. She called a short time later after her husband agreed to offer the full refund and a week free of training. We contemplated going since the ordeal with the management made it uncomfortable but the trainers are awesome. Several days later, we went. Day 1, Boxing trainer, Vincent, was no longer an employee, so we can only work out with the other trainer, Terrence. Management did not inform that the trainer would be let go, so they agreed to bring him back so we can train with him for the week. We greatly appreciated that, especially when an employee called the evening before to ensure our schedule would remain the same as previously taken. Results: Trainers - awesome! Management - fail!

I cannot review on the actual class since I was not actually able to take the class…read more I purchase a 5 session deal from Living Social and today would have been my first class. However, I drive 15 miles only to have the instructor not show up. This class is only an hour long and was supposed to start at 8:30am and there were 5 of us waiting outside until around 9am. There was no note on the door or a response from either of the 2 phone numbers posted on the front of the door. I called the main phone number only to have an answering service take my name and number and tell me that some one will return my call. One of the gentleman waiting with us mentioned that the same thing happened to the Tuesday class and the instructor was a no show and they still have not heard back from the studio as to the reason for it. Their website requires a 24 hour advance notice for any cancelation. How about extending that courtesy to us too?

Beautiful facility. Never overly crowded. Clean. SO clean. Plenty of parking. Outdoor saltwater lap…read morepool that allows you to RESERVE A LANE. That's huge for a swimmer. Classes are great - the ones I've taken were Yard and Svelte. Almost don't want to leave this review for fear that people may see it and we'll get too crowded. First time I've ever signed a contract with a gym and I couldn't be happier. 11/10.

I absolutely LOVE The Preserve! We've been coming here for a few years and recently made the…read moredisheartening switch to Lifetime (another great choice!) only because of the lack of childcare. Don't get me wrong, that's not a complaint! It's what makes The Preserve even more amazing, because it feels like a modern California spa, looks like a spa, smells like a spa... and sounds like one, with the lack of noise! Every time I've been here, there are no more than 10 people total, including staff! Which btw, all the staff is super sweet and wonderful. The gym itself is so clean and pristine. Parking is plentiful.

Super friendly not crowded atmosphere with top instructors who really know how to set the tone for…read morehigh end exercises. As a health professional for over 20 years and former group exercise instructor, I can see how the Instructors motivate with a specific exercise strategy . They have helped a former patient of mine to get ready for Army officer training and it has made a big difference in his fitness being able to climb up large obstacles courses with heavy packs on and crawling under barbwire at Army base. Highly recommend if you want a smaller gym with huge experience and skilled instructors that offer personal instruction.

Houston I have finally found my place for fitness. This specialty gym offers small specific…read moretraining classes that are some of the best I have seen. From HIT classes to strength and conditioning, it has made a difference in my ability to ruck at Army training with #35 on for 13 miles without feeling I couldn't make it. The staff is highly trainied with former professional soccer players and others doing the classes. Their staff really understands what is needed to improve my flexibility and strength. Thank you to Natalie, Mark Jeremiah Lana and Julie for the extra time to make sure each class is personalized, professional and Specific to my needs.

We are a retired, long-married couple who joined LifeTime Fitness four years ago. We joined after…read moreour son, a long-time member of the Life-Time Fitness Signature River North Club in Chicago urged us to check it out after another national chain where we worked out suddenly was unable to keep its swimming pools and locker/shower rooms operational (and clean) and the workout machines in repair. LTF had bought out the previous operator, City Club, and invested millions in renovating and updating the facility. We met at and continued, as a couple to gravitat to large health clubs in different cities where we worked and lived for over fifty years. During the tour, where we were shown the various centers for weight training, the outdoor swimming complex, yoga studios, Pilates studio, ballet barre, a full service cafe and a very impressive spa/salon, and recovery room, I commented, "Goodness, I could live here very happily." We both have been very pleased with our experience there and feel that it is well what we pay for our membership. We travel a lot and have visited LTF clubs in different cities and have been pleased by the consistency of the programs, facilities and maintenance of a clean and functional facilitiy. We are usually there, working at maintaining our heath, both mental and physical a minimum of five days each week. But, I am writing this hot mid-July Sunday in 2026, to give two thumbs up to the entire LTF staff and management for the annual extravaganza, Poolchella, that was held over most of two days on two successive weekends bracketing our nation's 250th 4th of July celebration. It is one of the regularly scheduled music and dance events offered across the year on weekend days or weekend evenings described as adult get-togethers. That part I guess, is true but incomplete. The club's bar had two or three men and women constantly assembling cocktails and other libations, sandwiches, plates and snacks which were delivered to the many people out on the expansive, pool deck that has a variety of green and flowering plants. A succession of DJ's laid down very nicely synched non-stop pop and rock music tracks. The music drew me outside where I completed over 20 one/fifth of a mile circumnavigations of the pools where I ambled along at about 4.2mph movin' 'n groovin' to the 125 bpm beat the male and female MCs were laying down for well over an hour. It was hotter than hell under the sun in H-Town. I didn't care. I hydrated and took breaks to assess my well-being before picking up the pace over and over again. The LTF club leadership, GM Randy Doty and Club Membership Concierge Desiree Cortez, also provided floaty toys and a bounce pit and a variety of other kiddie attractions to enable entire young families to have a great holiday memory. And, therein lies the reason why this particular "urban country club" is so popular. The club offerings--from traditional solo weigh lifting to yoga, dance, Tai-Chi, strength, Pilates, cycling, swimming and group fitness classes welcomes not only the traditional gym rats and a surprising number of former college and professional athletes. They also offer a rich mix of classes that are directed to people like ourselves (AKA Aroras) who have made it to age 55 and beyond and understand that muscles do not age out as long as they are regularly and responsibly exercised. We routinely take classes with men and women who are well into their 70's, 80's and 90's and are still at it. But, LTF also has a very impressive kiddie care facility, so mom's and dad's can take advantage of the Club's classes, very clean family changing, showering locker room, use the cafe or the assigned out-of-the-office work area and get a mani-pedi, massage, assisted stretching session or work out with one of the many personal trainers, confident that their babies and toddlers and little kids are kept busy, clean and safe. For my wife and me, the Greenway Club is a central part of our Houston retirement. We enjoy the tri-part goals of LTF Arora--"Healthy. Active. Social." Bravo Randy, Desiree and the terrific crews!!

As always when I have an issue I know I can reach to Desiree. Desiree has been fantastic to work…read morewith. She's always approachable, professional, and genuinely helpful whenever I have a question or need assistance. She consistently goes above and beyond to make the experience at Life Time smooth and welcoming. Great customer service and a pleasure to work with. Highly recommend!

I've been going to this 24 Hour Fitness location and I gotta say, this place is awesome. It's…read moreclean, the equipment is solid, and overall it's in great shape. There are a couple machines that could use some repair, but nothing that takes away from the workout. You can still get everything in without a problem. What really stands out is how well this location is kept compared to others. It blows the Dallas location in Richardson out of the water. If they stay on top of those few repairs, this is easily one of the better gyms around.

I am writing to express my serious concerns about the lack of security and the continued decline of…read morethis gym. My car was recently broken into in the gym's parking garage sometime between approximately 1:30 a.m. and 3:00 a.m. Although the garage has good lighting, there does not appear to be any meaningful monitoring or security presence during those hours. What is even more disappointing is the manager's apparent lack of interest in addressing the safety and overall condition of his own facility. Members should not have to worry about their vehicles being broken into while they are inside working out. Good lighting alone is not enough. The garage needs active camera monitoring, regular security patrols, and a clear response plan when incidents occur. The conditions inside the gym are also unacceptable. The locker room is regularly dirty and does not appear to be cleaned properly. I have seen pubic hair left on the floor, and the steam room is often unsanitary as well. Broken machines remain out of service instead of being repaired or replaced in a timely manner. There are also frequently homeless individuals sleeping inside the gym, which raises additional safety and sanitation concerns for paying members. The facility continues to deteriorate, and management does not appear interested in correcting the problems. A manager should take pride in the gym, listen to members, and ensure that the property is safe, clean, and properly maintained. Instead, these issues have been allowed to continue while members are still expected to pay full membership fees. I expect the break-in and the ongoing concerns about security, cleanliness, and maintenance to be taken seriously. Immediate improvements are needed before another member becomes a victim or someone is harmed.