Love Love Love Crown Dental they meet all of our families needs. They truly go above and beyond to make sure you are comfortable.

While I love the front office receptionists, I am extremely disappointed with the clinical care from the dentist today. When I called to discuss my concerns and my intent to report the experience, the manager, Janet, verbally threatened me over the phone with financial penalties regarding a pen mark from a 5-year-old child. She then explicitly refused to give me the name of the dental technician who was in the room. Unprofessional, retaliatory behavior. read more

Great Dental office and staff. The doctor was able to explain the treatment that was needed to save my teeth, so thankful or him also the girls at the front were very helpfull read more

I love the new dentists' at this location and the new staff is amazing as well. They are so kind and willing to work with you. Best office in town read more

My husband and myself having been going to this dental business for at least 5 years with no problems. We always had a positive experience and the staff were great. The last cleaning appt (within the last 6 months) there was all new staff. My husband went in for a crown the first of April and they put the temporary on wrong, when he returned to have the permanent crown put on they broke my husbands tooth off so the dentist said my husband needed a root canal at no cost to us. He had this procedure done a couple days later. They didn't charge us but they billed the dental insurance. I call and spoke with an office manager to let her know we didn't think this was right because it was the dental staff's fault. I did raise my voice with her because she was talking over me and I felt she wasn't hearing my concern. She was very rude and very condescending with me. I ask her to have someone above her for a phone call but nothing yet. Because of treatment from her, we will be finding another place for our dental care. read more

I had an appointment booked for weeks had the authentication code and confirmation when I arrived they didn't show the appointment and would not honor it even with all the information and documentation I was an out of town patient therefore the several hours round-trip was more than frustrating. the staff was nice, but did not offer any solution. Definitely will not take the risk of time off and travel for bad bookkeeping. read more

Emily Donnell is currently the dentist there. I have never had such a bad experience with a dentist. She only glanced from a distance at my tooth and claimed the x-rays were all she needed to see. When I requested she come back into the room after rushing off, she seemed very annoyed that I had questions and for asking her to look at my tooth better. When I (kindly) told her I felt like she was rushing with me and was not giving me enough information, she told me I can go somewhere else. She let me walk out of there in tears and did not care. I got a copy of her notes from our visit and she put in there that I was crying because she wouldn't do a procedure that I had asked about which was a blatant lie. I was upset because of how she was treating me. A few of the staff seemed to feel bad and apologized to me as I was leaving. Maybe she treated me that way because I was using the tx dental plan that they sold me, so my emergency visit was free and she didn't like that? I really don't know. I've been racking my brain over it. I went to another dentist the next day. It was like night and day! They were great. The assistant said they used to work at Crown and left pretty quickly after they realized they were doing unnecessary procedures for the money. When I told them what had happened at Crown, their jaws dropped. I wish I could leave more stars just for the staff because they are so nice. Miss Emily gets one star. There is usually a new dentist every time we go (red flag), so hopefully she moves on soon. When we tried to call the number they gave us to report what happened, the number did not work and I can't find any way to get ahold of "corporate" on their website. read more

My husband and I have experienced some interesting opinions shared with us at this location. Last year, at his teeth cleaning and crown replacement, the dental hygienist complained about people of color asking for reparations and saying that she should claim to be black, so she could get "free money". Then, I had an extraction that was very difficult, and while prying the roots out of my jaw, she commented on how, "I had bones like a black person". While I do not care about being compared to a person of a different breed as myself, I find this type of comment to be, to say the least, unprofessional while working on a person's teeth. Why does this even have to be said at all?? I will be looking for a different location to have my work done, as I do not feel comfortable spending my money with people who don't treat people equally, which was the impression their conversation was giving me.... read more

They quickly took care of my issue. Had a broken tooth and offered me the Texas dental plan for $30 and made my extraction very cheap

Very nice and professional dental group servicing Palo Pinto County and it's even so well-known people from Weatherford Texas visit this location. Beyond normal dental needs it even specializes in working with children and young adults read more

Crown Dental - This is the new retail center with Crown Dental and Diva nail and spa - General Dentistry Near Me - Mineral Wells, Texas

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