I had a cracked wisdom tooth and had to have it extracted (pulled). I had never had a tooth pulled…read morebefore so I was very nervous. From the first appointment, to the actual surgery and to the final check-up this doctor (Todd Kovach) and his team was amazing! I had NO PAIN with the procedure, recovery was without issue. They prepared me on what to do before and after the procedure. Very pleased with the entire team. Highly recommend this group for any oral surgery you need!!

Dr is no none sense straight to business. He took care of my 9 yr old's cyst & removed 3 teeth…read more I would say only hiccup was not being made aware of the $350 charge for a special X-ray. That is something I could have been given a heads up prior to our consultation.

My mom went there and he did some work on her teeth and let me tell you it looked horrible! He did…read morework on her front tooth and he couldnt even match the color correctly, not to mention the bonding was sticking out a lot. I also heard he has bibles in the front for reading material. I am personally looking for a dentist and I would not go here!

More affordable than any other oral surgeon office I have visited. I'm lucky to have found it. My…read moredad needed treatment and I was extremely impressed with their customer service on the phone and in person. So I called in a transplant I needed. They treat you as a person and not a NUMBER. They don't rush you in and out and there's no one in this office that doesn't care. Friendly, professional and they care. Every place I visited was very apathetic. They do not actually take the time to listen and understand what you need. This place is truly doing it right. Dr. Runyon was great, but truly, it's the business he and his colleagues have built instituting caring individuals on the staff. They have a well oiled machine and im every facet of the business, from scheduling, to intake procedures, medical assistants to the billing office, all staff are extremely great and have been trained well.

This office only cares about getting the procedure paid for then will wait weeks before they file a…read moreclaim so you can be reimbursed. They will lie and use you being in pain to make sure they get paid. They also require all procedures be paid in full, regardless of coverage. Just another form of a pill mill.

Referred to all 4 Dr.'s at FOSA, I choose Dr Warner. Had my consultation yesterday 10/22, same day…read moresurgery just shortly after & they had all 3 of my wisdom teeth removed. Very professional, quick, and overall a great guy & staff. Highly recommend!!

Arrived for appointment at 9:30am to fill out paperwork. Surgery time was 10:15. 11:30 came around…read moreand they still had not started. Since no one is allowed inside the office I called from the parking lot. Oh the doctor is running behind. Well it would be nice for someone to communicate that with the patient in the office who as the time got longer and longer becomes more and more anxious......or the person sitting outside with the car running wasting gas.

Wonderful dentist. Her team is so kind, efficient and helpful in every area…read more I felt well cared for and very happy with my results.

Dr Lois was fantastic. Came highly recommended. Her staff was tremendous. I was totally scared of…read moredentists due to a past experience. Not anymore!!! She's got my business because I'm treated as an individual patient. Took care of me and "NO PAIN"!!!

I had my wisdom teeth removed here in April and have since developed exposed bone that's causing…read morepain and difficulty swallowing. When I called to get help, I was told I wouldn't be able to be seen for an entire month. This is incredibly disappointing for a post-op complication that clearly needs attention. I expected more responsive follow-up care from a surgical provider. If you're considering this office for oral surgery, be aware that getting post-op issues addressed promptly may not be a priority

Dr. Pham & staff are a kind, caring, professional team. I highly recommend them for the most…read moreexcellent care. Truly the very best.

This dental office engaged in what I believe to be improper and potentially fraudulent billing…read morepractices. I was overcharged for services, including duplicate charges and services that were also billed multiple times to my insurance provider. After contacting my insurance company directly, they provided a detailed explanation of benefits confirming that my total out-of-pocket responsibility was $722. Despite this, the dental office charged my card $1,419.60 -- nearly double the verified amount owed. Additionally, I scheduled my care with a specific dentist, but for my second visit I was seen by an associate due to the original provider's unavailability. Although this change was not initiated by me, I was assessed a $75 "new doctor" fee. Charging a patient under these circumstances is misleading and raises serious concerns about billing integrity. When I attempted to resolve these discrepancies, I encountered repeated resistance. I was forced to make numerous attempts to obtain a refund, and while a partial refund was eventually issued, the office still owes me over $100 based on the insurance-approved amounts. Rather than addressing the matter in good faith, staff refused to engage in meaningful resolution and instead directed me to "take it up with my insurance," despite the discrepancies originating from their billing. The situation escalated further when the office contacted law enforcement and accused me of harassment simply for persistently requesting to speak with a manager regarding a legitimate financial dispute. Following this, they ceased communication entirely and appear to have blocked my phone number, effectively preventing any further attempt to resolve the issue -- including contact with corporate oversight. Throughout this process, staff provided inconsistent and demonstrably inaccurate information, much of which directly conflicted with documentation from my insurance provider. These actions raise serious concerns regarding compliance with standard billing practices and transparency obligations. Based on my experience, I strongly advise against doing business with this office. Patients should be aware of the risk of being overcharged, improperly billed, and denied appropriate resolution when discrepancies arise.

My regular dentist, in Granbury, recommended I see an endodontist regarding some resorbtion going…read moreon in a tooth of mine. I was very pleased with Dr. Shin and her staff. Very attentive and did a great job explaining the situation, and, lucky for me... It's a wait and see sort of thing. So based on today's experience with a consultation, 5 stars! I hope it's a long time before I'm back. Bottom line: Take care of your teeth.