I originally ignored the low google reviews and decided to go with Crown Floral because the venue owners recommended them. Only later did I find out the venue only recommended them because they use local flowers, not because of customer service or any other reason.
My sisters bridal bouquet was literally falling apart as she walked down the aisle. There were flowers everywhere by the end of the ceremony.
To make matters worse, the bridal party bouquets had ribbon wrapped haphazardly around the stems, with the sharp ends of the pins sticking right through the other side. It's definitely bad when the customer is fixing your product for you because you're too lazy to do it right the first time.
And to top it all off, after being promised a bag of free rose petals, they turn around and charge 50$ and act as if they never said they would include them for free. And talk about lack of manners! The girls were so flippant, acting like they had better things to be doing.
Crown Floral gave my family the worst floral experience we have ever had. Absolutely horrible customer service and a really awful product. Save your money, save yourselves, do NOT shop here. read more