So the saga continues... had a leak in a couple of hoses, and took my loader to an actual professional this time. As he was working on the machine. He noticed some interesting stuff. Since getting the loader back from Crown I maybe put a couple hours on the thing. So when the mechanics showed me the photos of the chain oil I just really could not believe what I saw. Now, understand this has been a horrible experience from the start with Crown. The GM even custed me out over the phone telling me my machine was just a piece of sh!t after spending literally thousands of dollars getting it supposedly fixed. So it really didn't surprise me to see what they had done, or better yet hadn't done. So when the chains broke on the side they were working on as I pulled it off the trailer at home. They were going to fix it they said. Little did I know they were going to leave the old oil with all the chewed up chain and flakes in the oil pan. I'm just really taken back that they have treated anyone this way. This was obviously done on purpose, and there is no way you could miss that. It's just pitiful. I'll include the pics as well for evidence, and I expect I'll get another good cusing out from the GM. But it's worth it to let the public know how horrible this company is. read more

I'll never do business here. For 1 thing years ago they worked on my grandpa's atv,told him about $300. When we picked it up and paid bill it was over $1200. That's not right. I figured I'd give them another try,I went in today and waited for over 20 mins and no one waited on me. Multiple people looked at me but would not help me. I guess they didn't want to sell a $50,000 plus tractor. I'll never go in there again. read more

I have had only exceptionally positive experiences with Crown. Compared to other local mower repair services, they have stood out with their extremely prompt and courteous service. They also will pick up my riding lawnmower when others won't. I will continue to call them when my mower requires repair or servicing. I trust them! read more