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    Ferguson Bath, Kitchen & Lighting Gallery

    5.0 (1 review)
    Closed Closed
    Updated 2 weeks ago

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    5 months ago

    I enjoyed the experience. The showroom is very comfortable, sales associates friendly and professional.

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    Molly M.

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    Ask the Community - Ferguson Bath, Kitchen & Lighting Gallery

    The Home Depot

    The Home Depot

    2.7
    (25 reviews)
    3.5 mi
    $$

    It's no Lowes. I find it as prices comparable to Lowes, but I prefer Lowes over Home Depot anyday…read more I've had some great service here. It's hard to tell people I'm just walking around, but the employees always offer help. Have only bought a few items from this store, but everything worked and lasted a long time.

    Placed custom order for front door with sidelight. Month later a delivery guy in a box truck is…read moregoing to attempt to move this huge box crate that happens to be broken, to a 2 foot depth lowering platorm. No dolly...anyone could see it was going to end in disaster, he agreed. So he said he would reschedule with help. Home depot called me, said they would uncrate and redeliver. Next day, same guy comes with 2 other guys. One guy sat in cab of truck, offering no help. Teo guys carried door off truck and my trim which was wrapped separately. Trim is scratched up, hickory brown color scratched off and also hole punched in it. Door itself, hickory brown color scratched off about foot from bottom right of door. I called Home depit, had pictures to send them...they agreed about replacing the trim but in regard to my $3000 door, they had to supposedly talk to vendor about any reimbursement. Then when I called back a week later, oh, waiting to hear back from manager. He said he sent his manager an email. I called back week later, oh, both are on vacation. Waited until back from vacation, no one called me. So I called again to speak w dept manager, John, he said he would talk to his manager and call me this past Saturday...no phone call. I even told him I felt like I was getting the run around...oh no, he wouldn't do that....hmmm. I didn't want to order a new door, it would take a couple months to get it. They are hoping the trim will cover it but still, 3 weeks later, going on4 wks, no new trim received....no follow up phones calls. This is the worst customer care I have ever dealt with and never thought Home Depot would be like this. Extremely disappointed, disgusted. $3000 for a door is a lit. Not to mention a week prior U had received another door, $1000, for our out garage entrance, foot threshold deep scratches. Hickory color that they attempted to cover up with a different brown colored paint, not matching....so bad. Bottom line, I suggedt not buying external doors from Home Depot in Columbia, MO

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    Ferguson Bath, Kitchen & Lighting Gallery - hardware - Updated June 2026

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