If I could give 0 stars I would! I've stayed at this hotel before and i had a good experience, 5 years ago in 2014. 5 years later, 2019, it's a completely different story. When you enter the lobby, it looks nice, but that's probably the only thing they probably maintain, for first appearances. When you get to the room, its like they do bare minimum on maintenance. It's dusty & musty, the furniture is cracked and they also false advertised that the corner suite comes with a king size bed and a full size. Wrong! It comes with 2 full size beds and a sofa mattress that is questionable. While there, I found a roach in the bathroom! But that's not the worse part. In the middle of the night, our ac stopped working and the room became an oven! We called the front desk and it took them 30 minutes to send someone. All they did was put the thermostat to the coldest setting, which did nothing! The room got hotter as the night went along. We we tried to wait it out to see if the ac would kick in. When we called the front desk again at 2 in the morning and waited 45 minutes, no one came to the room. We had to go to the front desk to rectify the situation. Their solution; transfer us to another room, WHERE THE AC STILL DID NOT WORK! Are you kidding me? 3am, can't sleep and same problem in a different room. This is ridiculous! I've had better experience staying in a shady motel! Don't waste your money on this establishment. It's a maze trying to get around in this hotel. Hopping 2-3 elevators just to get to your room. And half the time the elevators aren't working! Honestly, the most comfortable place in this establishment is the Starbucks up front. read more