If you are referring to the maintenance of the doggie station and the emptying of dog poop trash…read morecan, It was completed quickly and done well. But I have had a maintenance request in since late October (2023) for 1.) my broken garbage disposal and non-draining sink and 2.) bathroom ceiling has needed painting since the leak in June (2023). This needs to be addressed before the calendar turns into a New year. Judy Caffarra 3509 F

A second roach within a week is what prompted this review. I would not recommend living here. I…read morehave had multiple work orders since 4/25 that haven't been addressed. The hallways stink and are unkept, as is the laundry room. However, they keep the grounds company on site to ensure the landscape and outside view are beautiful, to draw you to live here. If you can afford to have the grounds keeper on speed dial, why not have pest control on speed dial? I have been here since 4/7, and within the last week, I'm starting to see roaches. I didn't grow up with them, and I am totally freaked out. They give you a 30-day grace period to let them know if you don't like the apartment. I sure wish these roaches would have come within those thirty days, I would have SURELY left. I will be leaving when my lease is up in April. But again, I do not recommend moving here. Any place that cares about keeping the outside beautiful just to get you in the door more than upgrading appliances, answering work orders, and more importantly maintaining pest control is not a place I want to be. Pests, especially roaches, are a health hazard!!!

I have lived at Wyndemere apartments for almost 30 years. When I first moved in it was an amazing…read morecommunity , incredibly well kept the staff and maintenance responded quickly and made sure everything was kept to the highest standards. Unfortunately in the last decade it has started to drop off considerably, and the last five years while rent has increased dramatically, the quality of service has declined. It is sad that the people running this place are only concerned about getting the rent check every month and not at all concerned about the quality of life for the residents.

I lived at Wyndemere Apartments for almost 3 years AND I LOVED IT!!! The ONLY reason i moved is…read morebecause i lost my job and had to downsize and move in with family until i got back on my feet or i would still be there today. The office staff "or Stacey" was great and was always willing to work with me without judgement. I had to break my lease and she came up with a payment plan that would fit MY budget and not to just quickly pay it off so they could have there money, she put my needs first. The maintenance staff was great too! He also went beyond want needed done and even helped me with stuff that wasn't really maintenance (like hanging my curtains and helping me hanging a heavy picture). I have finally paid OFF my balance and moved out of state with my new job and used Wyndemere as a reference even though i broke my lease but paid it off and she sent very nice things to my new landlord...I can t say it enough, they really do care about there residents!!! Oh btw the community is beautifull and well taken care off, quite and safe...Lots of widowed elderly people that has lived there for years and years...It was my home and NO other apartment will match up to my experience i had there for 3 years!!! Lisa

I am not inacurately making claims about the apartment manager. Everything i have said she has done…read moreis true. If you call charging a tenant $400 a couple days before Thanksgiving for ONE cat that was a temporary pet due to a family emergency "taking care of tenants" then you have no heart. You also declined me accommodation for the pesticides you wanted to spray all over my apartment despite me having no pests and making it clear I have medical issues and pets you can harm with your chemicals. It is one thing to do your job, It is another to do a good job at it and make your tenants happy. Everyone here hates lauren and I am not being dramatic on that. I havent met a single person here who has said anything good about her for good reason.

I have to say, my daughter applied for an apartment here and it was NOT what I expected at all!…read more When I was growing up you stayed away fro this area. What I saw when I walked in was completely different. I'm impressed! We talked with the Manager Amanda, and absolutely loved her. I get the impression that she will take no crap from anyone which I loved. When you're sending your daughter out to her first apartment you want to know that someone like Amanda is around. The application and approval process was surprisingly seamless. They offer a very nice clubhouse with a pool table, kitchen area, WiFi cafe, workout area, pool, dog park, playground and pool. Now, I saw some reviews mentioning that the walls are thin and that there are mice. Its an apartment at a bargain price? I'm not sure why someone would think that there would be soundproof walls? And I live in a house in a nice neighborhood and have to deal with mice.... That comes from nature. ??? I think Amanda has done an amazing job with this property and Im excited for my daughters future here.

I know someone who lives there and has had multiple water leaks that have resulted in them having…read moreto move personal items out of the apartment, holes in the drywall and still not fixed. This hasn't been the first time these issues have occurred. Horrible horrible management. Oh and their pool still isn't open and it is June.

The staff was attentive, sharp, and on top of everything I had to off. Knew properties up and down…read morei75 that were more accommodating to my needs. I recommend this place to anyone and everyone.

Honestly folks, go somewhere else. The customer service is dismal. I've lived here for about 1.5…read moreyears, in a lease that they didn't explain well when I moved in. I moved in after a fire in my home. When I moved in I was told that I was receiving a discounted rent rate because my apartment was not remodeled like many of the others. what a joke that was, I found out later that was never true and that renter amounts change based on occupancy. I've tried to get my ice maker fixed more than 10 times. work order after work order just to have a maintenance person come and "fix" and then immediately have the same problem. At what point do they replace the damn refrigerator? I also met with management after being treated like "dirt" by one of the employees when I tried to discuss a concern. The manager listened but everything she told me were lies. She told me they would come look at our carpets...hasn't happened and it's been about 3 months. She said they would replace our countertops with the upgraded counters. now she said "we are not doing that". I finally did get my refrigerator bottom piece that was missing since I moved in but that took over a year and again my ice maker has never worked properly. Before I moved in they asked what I thought would qualify them as luxury. sounds dumb but the ice maker was one of my musts, and I've never had it function properly. Additionally, I'm in the military and was deployed overseas for a couple of months. While gone my bank accounts were hacked and I had to call the bank to shut down any debit cards, credit cards etc. My rent is automatically debited and of course that stopped.Now I wasn't aware until about 6 days after the due date this had happened. As soon as I learned of the fraud alert I called the apartment complex. Keep in mind I pay around $2400 a month to live here. More than my house payment for a crappy out of date apartment. When I contacted the apartment complex from overseas I thought they understood and I paid them as soon as I received my new account information. I returned from overseas a week later and found an eviction notice on my door and they charged me about $600 in late fees. Again, I have never been late so you would think due to the situation of my fraud alert and all accounts being shut down while I was overseas thy would have some mercy. but nope... no care at all by management yet they can lie, not answer my requests. treat their tenants rudely and there is no recourse. I can't get out of here fast enough, unfortunately that won't be until April when my lease expires.Know that there's no such thing as living here a year and then moving out once you're ready. You have to sign another year lease. All kidding aside, you're better off in a low income apartment because that's how this "luxury" apartment complex takes care of you.

Bottom line: do not move in here…read more Management was very friendly and helpful while living at Austin Springs, but they are also very pushy and when we gave our notice that we were leaving, they became very rude to us. They up the rent more than $100 every year. They try to sell you on a "special deal" when it's time to renew your lease, but you only have 4 days to consider it and it's still increased by at least $100. I think it's ridiculous that you have to pay for the trash valet, even if you don't use it. They will charge you additional cleaning fees when you move out, even if you clean the apartment. They have a clause in their contract that says they can keep your security deposit AND charge you excess. We didn't read the fine print. However, the apartment was not cleaned well when we moved in. The dryer vent was smashed and filled with lint, the microwave was cracked, there was a hunk out of one of our doors, the toilet seat was broken, and there was some sticky substance spilled under our sink. When we reported this to the office, they tried to come out 2 weeks later at 9pm to clean it up, but we had already cleaned by then. Maintenance does is fairly quick to respond but they do a sloppy job. Parking is extremely difficult. People end up parking wherever they can and blocking cars in. The office does not do anything about it. There are other places near there that are just as nice, less expensive and less shady.

DISAPPOINTING Experience at Meadow view…read more HELLO!! Im going to keep this as short as I possibly can and try to save everyone the novel I could write. Join me as I take a moment to share my thoughts on my experience at Meadow view Apartments and Townhomes. It is clear that the management team has quite a unique approach to property oversight, one that may not be immediately evident to new residents. Firstly, I must commend the workers for their creative method of yard maintenance. The assortment of glass, screws, and other debris scattered in the yard that they personally dumped has truly transformed it into a charming hazard zone, perfect for entertaining not only my children and pets but neighborhood children and pets alike. It's reassuring to know that while my dog and children are enjoying the fresh air, they can also experience the thrill of dodging sharp objects. After all, nothing says "family-friendly environment" quite like an impromptu obstacle course! Upon moving in, I was surprised to find that no walkthrough was going to be conducted. Door was unlocked for me, and I was let in. I didn't receive my keys until hours later, because they had to replace the lock and give me a new set. It seems that the concept of a move-in checklist is rather avant-garde; receiving it days after moving in only adds to the excitement of discovering what other hidden surprises await in our new home. Who doesn't love a good scavenger hunt? Regarding the condition of the apartment, it was an eye-opener to see what "move-in ready" truly means. It appears that "clean" is a subjective term here, as we were greeted by a space that could only be described as a delightful mess. One would think that a $150 holding fee might come with at least a modicum of cleanliness, but I guess expectations are merely optional. I spent 3 total hours cleaning the kitchen cabinets just to place my dishes inside, and that was just in the kitchen. Safety is evidently a loose concept within the community as well. I have had the pleasure of almost colliding with unattended children playing near or in the street adding a new layer of excitement to my daily routine. Watching little ones dart around unsupervised in the street is certainly an exhilarating experience, though I would prefer to keep my vehicle intact. It's reassuring to witness such freedom, though I do find myself wondering about the implications of such a laissez-faire attitude towards child supervision. It's worth noting that despite my numerous attempts to address these concerns, the only individuals who seem genuinely invested in resolving issues are Craig (maintenance) and Ally, our temporary property manager. Their efforts are a breath of fresh air amidst the otherwise lackluster management experience. It's unfortunate that their diligence is not matched by the rest of the team. Lastly, I would like to express my gratitude for the complete lack of communication regarding the departure of Lucy, our previous property manager. The sudden transition has undoubtedly added to the intrigue of living here, as it seems we are now operating without a permanent guiding hand. In conclusion, while I appreciate the unique living experience that Meadow view offers, I do hope that management will consider addressing these concerns for the well-being of all residents. A little attention to safety, communication, and cleanliness could greatly enhance the charm of this complex. Thank you for your time reading my review, and hopefully it saves people from the current headache we are currently experiencing. If this is what $1600 gets you, (I cannot express this enough) take your hard earned money elsewhere.

Management is rude. Poor amenities. Overpriced compared to other complexes in the area. Rent…read moregoes up EVERY year for NO REASON. No perks for being a long term resident. NO POOL, NO PLAYGROUND, NO ACTITIVIES FOR THE KIDS, RESIDENTS THROW TRASH OUTSIDE OF THE GARBAGE CAN. Yes I am screaming. Management doesn't care. God forbid they clear the parking lot from snow. Only move here as a last resort.