I pass by this location frequently and from the outside it looks clean and inviting. HOWEVER, when…read moreI walked into to inquire about having my taxes done at first it looked like nobody was inside. There are cubicles so you can't really tell and there was no receptionist at the desk. After about 15-20 seconds as I was gonna leave I hear this laughter coming from a cubicle. This woman about 25? walks out towards me laughing still, she looks like a complete 'Hood Rat' that just crawled out of bed! She has this white robe tied around her, slippers, a long pinkish black wig and just total 'street hood type'. I thought she was a customer just getting her taxes done! Then she walks behind the reception desk still giggling from whatever playing was going on with whomever in the rear cubicle and asks can she help me? I said yes along with personal taxes do you guys do LLC's? She looks at me with a blank face. I knew she didn't have a clue what an LLC was. She goes what? I said do you do business taxes along with personal? She goes oh yeah yeah. Well that was enough for me! I said I'll get back to you. THERE WAS NO WAY IN THE HELL I WOULD TRUST THAT CREW WITH NOT ONLY GETTING MY TAXES DONE BUT WITH MY PERSONAL INFO!!! I guess I'll go back to the place I used last year or look for another. It's very hard to get quality anything these days!!!

The worst ran location I've ever been to ever! Was told they would complete my drop off that same…read moreday but no one ever called. Dropped it off at 10:30am and called around 5:00pm since I had not heard from anyone. Had to leave a message. Got a call back around 7:15pm and was told that the person (Terry Ward) was gone for the day and they didn't know if he completed it. She said if I didn't get a notice then he probably did not complete it. She set an appointment with him for the next day to see me. Completely unprofessional. I asked if it was common to not call if they could not get to drop offs that same day and she assured me they are supposed to call. He just decided to leave and will be at another location. They should definitely flag this location and specially this partner for failed services.

I have been using Vincent for years and this year he definitely went above and beyond. Saving me a…read morelot of money. Multiple e-mails and calls to finalize this years taxes. Hopefully he does not retire before me.

TAX PAYER BEWARE! If I could put 0 stars, I would. We hired Larissa to do our personal and business…read moretaxes for 2023 and she completely dropped the ball. Our taxes were filed late, no extension filed on our behalf. We then received a FEDERAL TAX LIEN NOTICE. We used our one-time abatement due to this her lack of due diligence and when confronted to discuss the issue, she blamed US for a gap in communication (WELL before the tax deadline mind you). Instead of apologizing and taking responsibility, we were blamed. The complete lack of professionalism is truly disgusting. If you value professionalism and financial peace of mind, go elsewhere. You'll thank me later.

Always friendly, helpful, and affordable. This place has a lot of parking and is a great place for…read moreshipping!

Worst shipper ever. Would not help with my claim even though what they shipped was broken and part…read morenever showed up at all. Its been over 2 years, and even after they were contacted bv attorney, no response. Like I said, worst shipper ever!

If you are in a hurry to self print any documents, I do not recomment Office Depot since most of…read morethe time their machines are out of order, paper jam or takes over 20minutes to rebooting

The manager that's on duty on 5/5/26 is very poor. He takes personal calls before he services his…read morecustomers and he actually seems to treat his employees bad and seems not to do anything. He's really not a manager, nor he would be good as a clerk. The one girl in printing was trying to do something and he told her to just have the customer. Write it down and come back as there was no one to help her. But yet he was doing nothing to try to help any other customer. So he really does not know how to manage and I can see why this store is usually slow. I guess next time I will go to Staples as I am new to the area and this is one of the poorest Office Depot I have ever been to and I'm from Las Vegas Nevada, where there is quite a few. I am glad I don't have a business here as I did there as I know Office Depot could not handle my needs. Corporate needs to take a look at things, believe me been in business. I know you cannot please everyone but really with large corporations closing stores you need to look at this one just to see that I am not wrong.