All three of our cars, from the SUV with more than a hundred thousand miles on it to the 16-year-old Corolla still run like watches, thanks to Crown. Now I'm learning to love my Prius. read more

Make sure to make an appointment you'll be here awhile. I Have waited 3 hours. Beyond annoyed. It's not busy.

I don't typically leave reviews but Joshua from service helped me so, so much. He took his time to explain everything to me and helped me figure out certain costs from another facility that overcharged me. He went above and beyond and provided amazing customer service. read more

Fantastic! Crown Toyota has always been a great visit for me. Jason Broce has always given me his complete attention and knowledge base in order to answer my questions and get me into the vehicle I am able to afford and want. I recommend Jason to all of my friends and family already, as I know he will produce for you. Untouchable by any other dealership. "Must Go!" read more

We purchased our vehicle and within a 2 days started having problems with one of the tires not holding air. When we took it to the service department they tried to add air and send us on our way. After 3 visits nothing was accomplished including the tire rotation we paid for. When we pointed out that the rotation hadn't been done they initially said it had been until we showed them the "problem tire" was still in the same location. 2 stars because the actual purchase was great. Our salesman was easy to work with and friendly. read more

Bought my car from Tony at the Crown Toyota/Nissan dealer. THIS is how car buying should be...Straightforward, honest & simple. We traveled from the Chicago area because they had the inventory we were looking for, and we are so glad we did. If you need a car, see these guys! read more

Great customer service friendly and fast especially from someone serving in the military they gave me more than a fair price for my trade in and ten an even better deal on the truck I bought my next car will be from crown read more

Took my Tundra in for a recall did not try to sell me anything Washed vacuumed and WAXED it! Gave us a new Camry as A loan car. As good as it gets! read more

Went to Crown Toyota after a bad experience at Green Toyota, I have to say that the Salesman (Casey Henderson), the management, loan guy, office ladies, and service individuals were a class act! I will never buy a car at Green again! Go see Casey at Crown today! read more

i bought a car from crown toyota of decatur and when i went to the closing the finance man tried for half an hour to sell me an extended warranty for over a thousand dollars....i declined and signed the closing to just get out of the place .....i am a permanently disabled vietnam veteran and after the car purchase i had more agent orange issues and my son was making my payments.... after months of health issues my son informed me that CROWN TOYOTA was charging me over 8 percent interest....if you do not buy the extended warranty they raise the interest rates......bad business..... read more

My wife and I looked at a SUV on 7-1-17. We had a good experience here years ago buying a Tacoma. We were greeted as soon as we approached the door by Kyle Miller, who's been here just since 6 weeks ago. Kyle interrupted his late lunch to talk with us and we both were engaged by his warm personality and his fund of knowledge. He and his new car sales manager, Jordan, were easy to work with. Both were low pressure and knew their stuff. read more

Service is second to none. All of the service staff are very friendly. Best service experience in Decatur. Highly recommended.

I had a good experience with Ross Noel, my salesperson but it was tainted by Mike Eller, the finance manager, and I paid CASH for my 4Runner! It's a long story but I complained via email to both Mike and the general manager of Crown Toyota, Joe Antal, I have not heard from either one and it has been over 3 months ago! read more

My family and I have all purchased our vehicles (new and used) from Crown Toyota Scion. Most of us even go out of our way to have our cars serviced there, even if it can be a slight price increase from other car maintenance facilities. I personally choose to have my oil changed at Crown because of the trust I have in the staff and high quality work I see performed on my car each visit. Also, the Toyota sales staff are all very helpful. Every visit I am assured a good laugh and friendly help. Bob Capasso is my car guy. He is a straight shooter, very knowledgable about the industry, and always gives an honest opinion/advice. I will continue to go to Bob for any questions or concerns I may have about past purchases or future interests. read more