Missed being there when they first showed up after arranging with AAA to get a tow. Phone was…read moresilenced by accident. Explained situation to them and they said to reschedule through AAA. Arranged it again and they never showed up but lied to AAA and said we never showed for the next call when we were sitting there the entire time.

JR was great! Fast and friendly service when I needed help after hitting black ice north of…read moreDecatur.

Excellent work inside and out. Time an effort put into the work was well worth the cost. I thought…read morethe service included an engine wash. When I called and asked about out it they said it needed to be requested. The promptly asked me to bring it in and they would take care of it.

I was on my way to Clinton, Illinois from Mexico, Missouri to drop off an F150 that I picked up…read more"DIRTY" inside. No one in Springfield had the time to do and said I had to wait 3 to 5 days...I needed it done ASAP. I worked Google search like Fat Albert licking mama's fresh homemade cookie dough out of the mixing bowl". After numerous phone calls I ended reaching Front2Back in Decatur...they said they would wait for me to drive from Springfield to their shop. I couldn't believe what I was hearing. So, I promised them I'd be there. When I pulled up there were four guys sitting there and they jumped up to greet me. Five minutes later all the doors were open and I one guy in each doorway got busy. Less than an hour later I saw a whole different interior - it was showroom ready! One fat tip in the hands of the crew and later on that day my client was thumbs up with his clean truck. Front2Back was on it and I don't care what anyone says...they have my business anytime I have business to do in the region. Thanks guys!!!

Service was great. Finished in a timely manner. Did everything I ask for. And cost was very fair…read more Great place to go for your repairs.

"We had our air conditioning fixed by Flanders. The air now works perfectly and we are very happy…read morewith the work done, We had an issue with the bill but were able to work it out to our satisfaction."

I was from out of town and rented vehicle was totaled. Soy picked up my vehicle and since I did not…read morehave transportation, even though I called local Hertz before quiting time they did not answer and even was not to get help from corporate Hertz. The manager at Soy called around for a car rental service and once found had a driver take us to Budget at Decatur airport and waited until we were in a new rented vehicle. I would recommend Soy to anyone in need of help. Friendly, compassionate and professional.

RUN! Very unprofessional. Recently my daughter bought used tires at this place of business. The…read morelobby had no AC, was very dirty, and the owner was very unattentive to customer needs. We overlooked this because my daughter is in college and needed a couple dependable tires to get her by. The owner assured us that although the tires were used, they were safe and should last for 6-12 months. Again, we trusted that although used, this mechanic would not put dangerous tires on her car. THREE DAYS later both tires blew out throwing my daughter into a tailspin and nearly causing a serious wreck. She went to a respectable mechanic to have it towed rather than this business. When I called and told the owner of this company, John, that my daughter was nearly in a serious wreck, he was argumentative and acted like he could careless. I asked that we bring back the tires and he refund the money. He refused and tried to say my daughter might have caused the blowouts. After thirty minutes of talking with this unprofessional man, I ended the call. DO NOT TRUST THIS COMPANY. They are not trustworthy and his mechanics cannot be trusted.

My sister was broke down with a flat on the interstate five hours from home and this company did…read moreeverything they could to help her out. They went the literal extra mile. Treated her like family and we could never thank them enough. They are fair and polite and we were truly blessed to call them in her time of need!

Joshua did a wonderful job detailing our car! Will use him again and I recommend his service.read more

If I could leave this place 0 stars I would. I was originally quoted a full detail of $200 which…read moreincluded an interior and exterior wash and wax. When I went to pick up my truck, it had bird droppings on it. The exterior was waxed over bugs on the front of the grill. The door jams, trunk and some vinyl on the interior was not wiped down. The owner did agree to fix it which I declined because you inspected the truck and actually thought it was ok which is scary. Save your money and go elsewhere.

Very Impressive isn't enough to describe this business. Took my boat in that I recently purchased…read moreto get compression check done on motor and fix the Minn Kota Talon that was inoperable along with a couple other things. The mechanic, I believe his name is Randy, was very informative, professional, courteous and impressively knowledgeable all at a very reasonable price and quick turnaround on repairs. They got my business from here on out and if you got boat issues don't take it anywhere but to Chips Marine. You won't be sorry.

Great place to have a repair done right to get you back on the water. They did my water pump in a…read morelittle over an hours and had me back on the road and his rates were great.

Great place, great people, great work. I moved down here recently for work and someone recommended…read morethis place for car repairs. Will be taking my vehicle back here and recommending it to everyone I know. Prices are extremely reasonable. Thank you!

Fast and reasonably priced brake repair. They had my car ready for pick up by lunch time on the…read moresame day.