I am adding my review from my experience with this company in 2017. I am the original person who…read moreadded this business on Yelp and my initial review was somehow removed...but future customers need to know what actually occurred and my personal experience with Shane & Alex. PROJECT LEFT UNFINISHED & TIME WASTED! A complaint has been filed against DJO Home with the Better Business Bureau. We had someone come out to our come in July, twice, to do an estimate for a fence staining project. They sent us the contract and we sent them 50% deposit. They started the project in September and two days later everything went downhill from there. The same guy who took the estimate, Shane, was working on the fence staining. He called me two days into the project to let me know that most of the front of the fence was completed, however, he requested more money to complete the inside of the fence since he underestimated the project cost. The day after this conversation, he called in "sick" with food poisoning. My conversations (via phone, text, and thumbtack messaging) for the next five business days were with the office coordinator, Rochelle. She told me she spoke with the owner, Alex, and the estimate was not going to be the customer's fault. She said they would take care of finishing the project and honoring the contract. The communication and professionalism was at its worst, as I constantly had to be the first to message and call to see when the staining would be completed. My last straw was when I came home from work to find two ladies and a little girl trying to finish the remaining front of the fence (staining it by hand), and they did a terrible job. That same afternoon, I finally spoke with Alex and all he wanted was more money to finish the project. The owner should have initially reviewed the contract to make sure it was accurate, should have called the customer to follow up on how the project was coming along, should have sent someone else to finish the project if a worker was out sick for a week, and should have definitely honored the contract and took accountability for his employee's mistake. Even the work that was completed on our fence was not done as promised as there was only one coat of stain done on the outside, inconsistencies (some stained by hand/brush and some stained by the machine), and there was plenty of trash left in our yard and around our fence that we had to pick up. This new fence, which also cost us thousands to put up, is now unfinished and destroyed with the job they did. We have to pay someone else to fix the inaccuracies on top of finishing the job. I would not recommend hiring this company due to their inaccurate estimates, lack of professionalism, the inability to take accountability, lack of trust, and lack of overall respect for the customer. There is nothing "family like" about this small "family business."

The two ladies cleaned my house were fantastic! I'm a very particular, detail-oriented person, and…read moretheir work exceeded my expectations. I will continue using their service. The customer service is also great! Olivia

HTL Builders really turned my dream into a reality. From initial design to finish, the team…read moreprovided excellent communication and will definitely be involved with my next location.

Surge and his crews at HTL are really good at what they do. They are honest, creative, and…read moreknowledgeable on just about every project we turn their way. highly recommend giving them a call to see how much they care about getting your project done correctly.

Phenomenal company! Trustworthy, professional, friendly and knowledgable. They replaced my roof in…read moreone day. They left my yard in perfect shape-- not one nail or shingle on the ground. 10/10 would recommend

Highly recommend Swiff and span cleaning co, Ariel was professional, super nice and extremely…read moreefficient. We had a cleaning service before and they did not do near as good as Ariel did. She cleaned things that we did not even know weren't cleaned. I also really value that they take a portion of each sale to give back to philanthropic organizations helping the local Charlotte community. 100% new steady cleaning business. Can't wait to see swiff and span next week!

I had Charlotte's Best Roofing quote me for gutter cleaning, gutter guard installation, and soffit…read morerepair. They came out quickly, have me a fair price, and got the work done in a reasonable amount of time. Highly recommend them and will be using them again for any future work.

We experienced an over-flow of water from where our gutters and roof angles coverged causing a…read moreleak into the dry wall in our living room. Charlotte's Best Roofing and Gutters replaced the maze of gutters with larger gutters and splash guards, replaced the sofits, and fixed the problem. The did an excellent job.

I have used Brendan's crew twice now and I will 100% use them again for future jobs. They are…read moreprompt, professional, friendly and do a high quality job. The pricing is competitive and you get "white glove" service from start to finish. Our most recent service involved some extra drywall repairs and it looks so good now...like there was never any damage. My home looks great. Anyway, do yourself a favor and keep this company handy in your contacts!

I was referred to Brendan Roby to do repairs and painting on my home from a good friend, who is a…read moreflooring contractor. What an amazing find! Brendan was remarkably responsive, courteous and followed through on all commitments! He and his team were very cleanly and their work was immaculate. They made me feel like I was their only client, unlike other contractors I've hired in the past + his pricing is incredibly fair! Hands down I would highly recommend Brendan Roby and Team to anyone - and I will be using their services again!

Dynamic duo. Super men. My heros! Jarrel and Richard…read more I have not been this blown away in quite some time by the kindness, attention to detail, hard work, and joy in service. These men restored my chimney, showed exceptional patience with my landscapers (who were taking forever to turn on the water for them to pressure wash), and were a delight to be around. They even came back and worked me in after some logistical issues (which were my fault)! I wish I had more chimneys to clean so that I could employ them more often! Their work was worth every penny. I feel blessed to have encountered them.

Jarell was friendly and gave an great inspection of the chimney and what is needed. He is…read morerecommended.

A tree fell on my rental property and Evan tarped it the same day. Then they got the whole thing…read moreapproved by my insurance for total replacement. They do quality work and a great price!

Great company!! I would highly recommend. All employees were very responsive and respectful. They…read moredid a great job.