Thursday was the final straw for me I called about my bill yet again. I'm retired and have a land…read moreline but for some crazy reasons my bills are all over the place. 337. 218. 246. 172. So same crap.... So I decided to drop them and go to T-Mobile. My bill is 135. With internet. Kick rocks Verizon. You are terrible and I hope you crash. No stars you don't deserve any But unfortunately I have to to post this so

Choose Three Corners Verizon New Windsor Do not shop at the Route 300 Store!…read moreMy 85-year-old mother went to Verizon on Route 300 in Newburgh to address a landline issue that required in-person attention. The young man at the Route 300 Store lied to her and told her they were not a corporate store, which was not truthful. He told her this because he was not interested in helping her with a matter that would not make a commission. I believe the employees are salaried as it is a corporate store. The young man who worked there told us that we had to go to the Five Corners location in New Windsor, NY, because, according to him, they were a corporate store that dealt with those matters. The young man with orange-yellow hair, whose name I wish I knew, sent her to a non-corporate store to pawn us off. It was 100 degrees, and my mother had a hard time getting in and out of the car because of the heat. What he did was awful, mean, and malicious. I will be going to the manager later and calling Verizon to lodge a formal complaint. On the other hand, the New Windsor Store was the complete opposite Geoffrey Menda a sales associate at the New Windsor Store, was so helpful and wonderful in assisting to resolve a landline issue for my 85-year-old mother. He went above and beyond to resolve my mother's issue, which was challenging. He was professional and so kind, I would recommend him to anyone who wants to purchase a Verizon phone and plan. Thank you again, Geoffrey, for helping my mother. Truthfully, the customer service is so much better at 5 Corners Verizon than the Route 300 Newburgh Store. I would highly recommend Verizon 5 Corners' New Windsor

Tasmanika was extremely helpful and answered all our questions! It was a great experience. We will…read moredefinitely be back!

I went into the Newburgh NY route 300 location today for a new screen protector. There were 2…read moregentlemen helping customers & one guy Edmond sitting at the table. He looked up & seemed aggravated that I was there. He got up walked to me & never greeted me or anything, even after I said hello. I looked at him & said I need a new screen protector please. He said what's your #, I gave to him & he went to get one, put his hand out for the phone & then walked away from me to sit at the table instead of the counter but never spoke a word. He came handed me my phone, I said Ty & he responded by waking away. So unacceptable & rude. If you don't like your job, than don't be there. Treat people with kindness.