Store: Has a lot of great items to rent from dishes to chairs, etc Value: Excellent Service: Excellent read more

Cruise Party Rentals - Best place to rent, easy and well priced! Great experience! - Party Supplies Near Me - Escondido, California

Cruise Party Rentals is a top-notch company that provides quick and friendly service for party planners. Very knowledgeable and will accommodate various types of parties and events. Very reliable and they work very hard to provide a seamless experience that you can count on. Very reasonable prices and rates. Thank you for your professionalism and hospitality!!! read more

Very friendly band helped pick the right amount of tables and chairs for our event. Great prices and delivery.

Quality equipment, good prices, with friendly and reliable service. A great family company that we can count on when rentals are needed.

What a great place! Wendy was so appreciative, not a place where they take you for granted.I felt special and all I wanted was 30 chairs! She was great and the price was so much better than other locations! Thank you Wendy! read more

We used Cruise Party rentals for big house party. They were amazing! Less expensive than others. They delivered and set up a huge tent. Professional, organized and affordable- we couldn't be happier with them read more

Cruise Party Rentals - Table and leAst expensive chairs - Party Supplies Near Me - Escondido, California

Had a corporate event lined up and they were due to have a tent ready 25 tables and 150 chairs at 8 AM for the event. They confirmed with us a week before and we called 2 days before the event and no one answered, then we called a day before the event and the same thing, no one answered. Then the morning of the event, they called us at 7 am saying they are not going to be able to do the event because they do not have workers. Leaving us 1 hour to find a different service. Wendy was very unprofessional with not returning calls and emails. If I could leave 0 stars I would. read more

This company has bad reviews on no shows and Wendy's lack of communication but I got a different result in my experience. My wedding was on August 13th and I was in desperate need of a 20-40 tent three days prior to my event. When I called Wendy she said she would have it there Thursday and pick it up Monday and that's exactly what happened. They showed up on time and picked it up on time and the customer service by Wendy was great. The workers were friendly and the price was good when compared to other companies. Everybody's experience is going to be different but mine was perfect and I thank cruise party rentals for coming to my aid in my time of need. I definitely recommend this place despite what the haters say read more

Cruise Party Rentals - Party Supplies Near Me - Escondido, California

I got married on 6/11/23 in mission bay and used cruise party rentals for chair and table rentals. Being that we got married on a Sunday, very few rental companies were willing to deliver and the companies that were were charging an arm and a leg to do so. Cruise was not only willing to deliver but they were the cheapest by far. In addition their tables did the job perfectly and their chairs looked amazing and were exactly what we needed. Thanks! I appreciate your quality and service! read more

Despite what the reviews say, we decided to rent a dance floor and 2 throne chairs for our June 26th wedding. The dance floor and throne chairs were delivered on time, on the day of the wedding, and looked great in our reception area. We were very skeptical about renting, given the reviews. But as long as you email, Wendy will respond. It seemed to be a very busy season for the rental company with graduations, so I did not want to add stress to them. Wendy answered all my emails, and called me to confirm drop off. I think other reviewers may have left some details out, but Cruise rental really came through for our wedding, and helped add the WOW factor we needed with the throne chairs, and large dance floor. The price was extremely reasonable, and the best price in San Diego. Definitely would rent from them again! read more

The workers were friendly and they gave me a good price. My experience was good. Wendy answered the emails fast and called me to confirm the drop off . Best prices in San Diego. read more

Wendy is wonderful to work with! Plus, you can't beat Cruise Party Rentals prices. I did my research and their prices are the lowest! We discovered CPR for our wedding but continue to use their rentals for all our parties and celebrations. read more

They were supposed to deliver tables for me today and never showed up. Will not return calls or Facebook messages. Now I am left trying to find tables one day before my event. DO NOT GIVE THIS PLACE BUSINESS They should have to face the consequences of doing this to people read more

Cruise has always come thru for myself and loved ones in regard to availability and delivery , customer service is Always on point. Living in the country is a challenge to get this kind of service, or at all. Thanks Cruise, you guys are number1 in my book read more

We had a great experience with Cruise Party Rentals for our wedding on Mount Palomar on 7/15. I started working with Wendy just a few months before our ceremony after they were recommended to us by the lodge we were renting for our event. It was such a relief to find a company willing to deliver and set up on top of Mount Palomar with a very reasonable delivery fee. The drive is quite a trek and quotes from other companies were more than 4 times the delivery fee they quoted us. We submitted a request via their website and wendy followed up within a few days and continued to be in contact working with us to figure out what we would need for the wedding and reception. If I was ever not to get ahold of her fast enough be email- I just picked up the phone and called without a problem. We rented a 12x12 dancefloor, tables for the reception, chairs for the reception, chairs for the ceremony, speaker and microphone (we didn't end up using because we were a small group), linens for the tables, galvanized tubs to hold ice and drinks for our bar/outdoor area and I have zero complaints. Wendy coordinated day and time of set-up, and called to confirm the day before. The crew was nice and early (showed up around 8 AM) which was perfect for us... the dancefloor was professionally installed and looked great, and they made sure all equipment worked and was accounted for before leaving. For pick-up, they were back again just after 8 AM following the ceremony and did a great job packing quickly and efficiently. Everyone we worked with was extremely professional and friendly. We would absolutely use them again and were happy with quality of service and the items we rented. read more

Used Cruise for our wedding. We were on a tight budget and they offered us a discount for our venue so we went for it.... I wish we hadn't. I can't believe they are in business. The rentals themselves are fine. Nothing special, decent pricing, etc. BUT Wendy is unorganized & unprofessional. REAL Examples: Doesn't acknowledge you when you walk in her dirty store. Her dog runs around off leash and jumps on you-- no apologies. She received calls/responded to texts in MID-CONVERSATION, without an apology or explanation. MISQUOTED prices more than once. Sent invoices with the wrong information. Would not respond to emails within a timely manner (e.g., waiting weeks for a response was the NORMAL with her). She would not keep her word (e.g., told me she would email me the updated invoice, charge our payment, or send me a photo, but then wouldn't). SEVERAL times she told me, "Oh yeah, I'll do that right now!" and days would go by and I would have to FOLLOW UP with her several times before she actually would do what she said she would. Asked them to drop off at a certain time-- they were 1.5 hours late. 3 Par Lights didn't actually work AT ALL during the wedding. Asked for a refund and she agreed but AGAIN, we had to follow up with her 3 or 4 times before she actually did it. She'd always say, "Oh, sorry i've been so busy." Always excuses and no real apologies. Then when she did refund us, she shorted us. I honestly won't even ask her for what she shorted us because it'd probably take another 2 months and having to deal with her is not worth it. I know there aren't other party rentals with these prices in the Escondido area, but save yourself the headache of having to deal with Wendy (and she's the owner, so she's not going anywhere), and go with someone else. read more

Worst place ever!!!!! Do not bother wasting your time here!!!! Never showed up for my sisters wedding!!! I went to their business a 2 days before to make sure they would deliver and business was closed!!! I called 1 day before multiple times left various messages no one bothered to call me back! I called day of wedding at 8am and they did answer and they told me checking on delivery! Never to hear from them again!!! What a disappointment from a business!!!! read more

Extremely unprofessional company. They first Provided a quote over the phone for $200 for a dance floor. Waited a week for an invoice. The called again twice still had not received the invoice. Then emailed for invoice. They finally sent an invoice which was now 285. Then adjusted it to 265. Then changed it again to 400 since the location had another event during the weekend even though the drop off time were still the same. Definitely avoid this company. read more

WARNING!!! DO NOT USE THIS COMPANY!!!!!I have never in my life dealt with such pure incompetence and lack of customer care in my life. I requested a quote from them 2 months before my event, and got it 1 week before the event. I had probably 6 to 7 emails that were unanswered, countless phone calls not returned, and several occasions where the phone was just not picked up during business hours. Secondly but the BIGGEST problem I had: we had rented wine glasses and water goblets. They delivered them in home-depot cardboard boxes cut out and Jerry-rigged with duct tape as the glass racks. Wendy told me the servers would have to place the glasses right side up instead of upside down to let them drain (because it would make the cardboard soggy.) I told her that it was a CLEAR health code violation as servers are only supposed to touch the stem of glasses and not the rims where people put their mouths to. Her response was "I've been doing this for 20 years and this is how we do it." Well Wendy, you've been doing it absolutely wrong. I will never do business again with this company, as their sheer incompetence is at an insane level. End rant. read more

I'm helping family put a special celebration together and they didn't show to deliver the things we rented. I checked on the delivery and they said they will call back, but didn't. It's sad that they don't understand how important this occasion means to us. If I could give them no stars, I would. read more

I have been using these folks for several years now and every time I experience the best service. They are prompt, efficient and most of all courteous. Thanks to Wendy who runs the show. Party tables and chairs for an outdoor affair? No problem. Chairs for a sit down dinner affair? No problem! Great folks, great customer service, great prices. read more

Cruise Party Rentals were perfect. They had exactly what we needed, no fuss. They dropped off exactly on time, and picked up exactly on time - without bothering the bridal party too much with questions. They were fast and sly! Very nice people working for this company who will accommodate your timeframe and location. My wedding was on top of Palomar Mountain - a bit of a drive, especially in a party rental truck - and they had no problems with that whatsoever. Thank Cruise for all your wonderful rental items and service! read more

We had Cruise Party Rentals for our wedding on 3/18/2017 and it was extremely pleasant :) Thank you guys so much for helping us figure it all out! All of the chairs and tables and table cloths were in perfect condition and we had no mechanical errors! The pick up and drop off were both easy and the awesome staff did all the work! I talked to them a bit directing where the dance floor and flood light were to go and they were super cool friendly people just willing to help us figure out the space. Would recommend to a friend 101%, thank you guys so much. Wendy was our point of contact and helped us decide on the color and timing of delivery / pickup, she made it really stress free for us and we appreciate that. If I could give 6 stars I would!!! read more

We have used Cruise for years for our events. They have never been good at communicating but usually deliver on time. We had an event yesterday where we were relying on them to deliver grills, tables, and chairs for our picnic of around 500 people. We reached out to them two days before event to confirm delivery for the next day. No response. Called them the next day several times but their mailbox was full. Finally got through to them and the woman told me personally that the equipment was on the truck and to be delivered that day. Never showed up. The next day which was the day of the event we still couldn't get ahold of them, I even drove to their store in Escondido and no one was there despite their hours of operations for Saturdays which was posted on the door, on their website, and on their voicemail as being open. We were left to scramble to find grills and tables at the last minute. This company can no longer provide the services they promise. read more

Thank you all for always making my events top notch. From Wendy inside making sure I have everything ordered correctly, to Luis and the guys who can set up stages, tables and chairs in no time flat! They have a great team and know what their doing. I have used them for a good 10 years now for work events, but I have also used them for my personal stuff. TOP NOTCH! Thank you for always helping me look good to my guests! Nancy read more

Wendy is so wonderful. It was like meeting an old friend. Ordering was easy. I did it in person, took 3 minutes in and out. Pick up, easy . Drop off easy. Quick . Strong tables and chairs. Clean. Best price any where! I am beyond pleased with Wendy and staff. You can't go wrong with this great family owned local business!! Fantastic all around. Thank you Wendy! read more

When I found out my son was getting married and we were going to need some rental equipment I did what you're doing - went on yelp to start looking for the best vendor with the best reviews. And I also did what you're probably doing - noticing the not so nice reviews for this vendor. And perhaps you're about to do what I did too - shy away from using them. I'm here to tell you the negative reviews for this vendor does not depict an accurate picture. After reading the reviews I went to another party rental company in town. Unfortunately they couldn't pick up their supplies on a Sunday so I was "forced" to use CPR. I have to say it was the best thing that happened for us!!! My first encounter with this company was back in July, 2016 for the bridal party being held at my house. Since I'm not in the habit of holding such large gatherings at my house I wasn't all that sure what I needed. Not to worry. Wendy (office manager) was patiently asking me "what about this?" and "do you already have that". In asking many of those questions I was able to order everything I needed without the hassle of making 20 phone calls back to her. I really appreciated her help, suggestions and ideas. We used CPR again for the actual wedding held October 8th and once again Wendy was extremely helpful, patient and supportive. Believe me, this gal knows her party supplies. As the wedding approached so did a Santa Ana which left us scrambling around trying to figure out the best and most cost effective way to shade a huge outdoor area where the reception was going to be held. I was a texting fool to Wendy the day before and she never batted an eye or got short tempered or anything. In fact her calmness helped me remain slightly less than crazed. And I even sent her a text in the middle of the night - not expecting an answer but because an item was on my mind and I didn't want to forget to ask about it. She got a big chuckle out of that. So please do yourself a favor if you're in the market for a party rental company. Give this company another look and a chance to prove a few rocky encounters doesn't reflect how well this company treats the majority of their customers. And no, I am not a relative or in any way connected to this vendor. I just believe when someone does so right by you you need to let others know. read more

First time ever renting anything for a party. I called so many places that had outrageous prices, all I needed were some chairs and a couple of tables. The price was very reasonable and everyone I dealt with was very nice. Thanks Cruise!!!! read more

DO NOT USE THIS COMPANY FOR ANY EVENT! Wendy does not seem to enjoy responding to emails or phone calls. Nothing was done in a timely manner. Clear health code violations, only three dish racks for 120+ people, told to use cardboard boxes. Did not reach a single delivery time on schedule. When questioned, Wendy just loved to explain (in a condescending tone) her "20 years of business" far exceeded any schooling and years of experience I have. Never dealt with such an unprofessional business in all my years, no idea how they are still in operation. One star does not do the justice deserved. -5 stars. read more

Party rentals are decent. Store front is very unkept. Rented chairs, they were what we needed and did the job. I was told return anytime monday 8 to 5. When I go to return there is a big sign on the door saying closed 1130 to 1 due to a meeting. Maybe they could have mentioned that to me when they told me return times. Very frustrating. 4 people in line outside waiting, 1:40 someone finally opens the door. Thats bad Customer service . read more

Worst experience ever! This company does not deserve a star. I spoke with Wendy at Cruise Party Rental about renting a 15x16 dance floor for my wedding. She informed me that it would be available on my wedding date. We agreed on a price and set-up and pick-up time. I later confirmed the rental date and time. Once again, she said they will be at the venue at 1pm to set-up. They never showed up! My coordinator and mother left countless voicemail and Facebook messages and they never called/messaged back. Whenever my mom posted a comment on their fb, asking them to call her back, they would immediately delete it. The last thing we needed on our special day, was for a company to not keep their word. Fortunately, dancing on grass turned out better than expected. I recommend you look elsewhere. read more

I used Cruise Party Rentals twice before and no problems. Was actually happy to find a company that was reliable and on time. However, on 9/23/16, i had an event scheduled and earlier that week I have squared it away with Wendy. I called 45mins after we were supposed to set up and all I got was "let me check on the status of the trucks and will call you back." I never received a call back and was stuck at the last minute looking for another place to rent tables. Fortunately, another local company was available and we picked up the tables. I understand if there was a mess up but to not get a call back is bad customer service. My company will never use this company again. read more

Why bother having an email address or voicemail if you refuse to respond? I see that others have the same problem with them. My advice, go elsewhere. read more

It's very frustrating when you plan ahead around a business' advertised normal business hours on Saturdays and TWICE in a row you go during "normal business hours" and it is closed. I guess I will take my business somewhere else that doesn't have false advertising. read more

Let me tell you about this Company...... My story starts out that my daughter was getting married in Valley Center Ca and we were hosting a Rehearsal Dinner in Valley Center. I do not live in the area, so a month or so before hand I was researching event companies and getting a couple quotes to rent some tables. chairs etc. I decided to go with SD Party Rentals because of their good reviews and great customer service. A couple days before the event I received a call from what I now know to be Cruise party Rentals (I thought it was SD Party Rentals), but at the time I was in my car traveling to my daughters wedding, trying to pick up people at the airport and extremely busy to say the least. I accepted the phone call and was told my delivery would be on Thursday (when I ordered it for Friday) ok fine... I also heard a different order than what I ordered, so I corrected it with the lady. :/ Kinda weird being that I received an email confirmation with the exact order, but I was busy and just fixed the problem and moved on. Didn't think much of it. Delivery came just as we were pulling up after a 10 hour drive and the guys brought the tables, chairs and umbrellas to the patio in which we were having the party. He then proceeded to ask me for the payment in cash only. I thought that was strange, but again, my mind was full from planning my daughters wedding, traveling etc and I just paid cash to the guy. After we got settled and starting really looking at the tables and umbrellas I realized that the umbrellas looked really cheap. I had ordered white canvas market umbrellas and was given cheep plastic umbrellas. I didn't like the look. I then sent an email to SD Party rentals telling them that I thought they may have gotten the order messed up and delivered the wrong umbrellas. They returned my email and said that they had not delivered anything to me and that my delivery was set to come out on Friday as we had arranged. OK now I am super confused!!! After looking closer at the paperwork the delivery people left for me, it was from Cruise Party Rentals. I never confirmed an order with this company and they basically stole the business from SD Party rentals based on an on-line quote I asked for. When you ask this company for a quote they want all of your details, so that is probably how they knew I was having a party etc. After many back and forth conversations with SD Party Rentals, we figured out what was going on. I paid cash so I was stuck with the rental and was so extremely busy that I just went with what I had and made due. I was really appalled. How dare Cruise Party Rental do such a thing. VERY BAD BUSINESS!!! SD Party rentals were so gracious and returned my money to me and continued to apologize to me for this. I couldn't believe THEY were apologizing to me. SD Party Rentals is the company you should rent from. NOT Cruise Party Rentals, they are horrible. read more

Fast and easy ordering; delivery on time; pickup afterwards without waiting; 20 tall tables with red tablecloths all of great quality. All this made for a no worry wedding reception! Thank you so much for your professional service! read more

We need some tables and chairs last minute on a Sunday morning. Everything was close,far away, or no one would answer. We were driving by Cruise Party Rentals and noticed that there was a truck parked in front of it. We got off the door was locked and the owner infomed us they were close but she still was willing to invite us in and rent us the tables and chairs we needed with no if and or but's. She loaded them up hereself and her young daughter helped out as well. We were in and out in less the 15 minutes. They only take checks or cash & we only had a Visa card. She said not to worry about and to pay her the next day when we return the tables and chairs. She had great customer service, was very understanding, and went out of her way to help us. Thank you Cruise Party Rentals!!! read more

If you expect your order to arrive, DO NOT go through Cruise Party Rentals.