Review is more the shop keeper. Super nice and willing to help…read more Husband got his sweet tooth fix and this place brings the kid out of you

The guys were wonderful and had great service. They have most of the old school candy and a lot of…read morethe newer candy. It's located right next door to the Regal in Escondido. Pay less here and then go see your movie . Not too big of a store but they got enough goodies for everyone in your group to choose from. I was excited they had Chico Sticks. They even have freeze dried candy so it won't bother your braces . Super colorful and decorated with candy and cartoon posters all over the place.

Very disappointed with the lady who was currently working at the Sweet Factory store. Right away…read morewhen I walked in, she was glaring at me. I proceeded to tell her about my last purchase of the mini jaw breakers, which are supposed to have a somewhat chewy texture. I explained to her that the last time I bought them there, they were stale and before I could finish, she cut me off and was like "I can't give you samples!" So then I continued to question her, "so if I buy these candies and they are stale again, what happens?" And she responded very rudely, "I can't do anything about that," while the whole time she was giving me a dirty look and acting like I was making some crazy request. So even though I spent more than $40 for a big bag of candy and had to throw away literally half of the bag away (so throwing away $20), you mean to tell me you will allow me to make another blind purchase and I will just have to accept that they are stale?! No freaking way! You lost my business! Sweet Factory, you need to work on your employees' customer service. The lady was very rude and I didn't take the time to take her name because I was so disgusted with how she looked at me and dismissed me right away. She definitely could've handled that much more professionally and with a little more compassion for the customer. Sweet Factory, if you don't train up your staff to be more courteous, I'm sure you will lose more business! I will not be returning!

They moved from the 2nd floor and are now located on the 1st floor of JCPENNY side of North County…read moreMall. They have a pretty wide selection of candy, plushes and novelties. The cashier was very nice, offered assistants and was very welcoming. The prices are a bit steep, a regular mixed bag of candy is $13.96/Ib and if you want a mix of sugar free candy it's $15.56/lb. They also offer 50% off regular price pounds for holiday sweets. So if I'm craving sweets and am in the area, I make sure to buy the candy's I can rarely find anywhere else in regular stores or little candy toppers for when I make cupcakes! Also can't resist those chocolate covered gummy bears and sour anything, sooo goooood!

The environment was a little off, and I got a caramel apple and it completely fell apart when I cut…read moreit. I took a bite and it fell off. The caramel and everything. Was NOT worth $10 of my hard earned money I had high expectations for this considering the one in my home town is super good. Don't come here!! Also one of my first bites was rotten apple

They need to start shipping for those of us who don't use food delivery services....thats my ONLY…read morecriticism....

After birding and indoor bouldering, I wanted a snack and it was hot today so the first thing that…read morecame in mind was fresh fruit with lemon, tajin and chamoy. Probably I was losing salt and water today so thats what my body wanted, so I delivered. Yelp ranked this place high and it was 10min from where I was so I stopped in this afternoon. This place was busy when I came here and I might have been the only non Spanish speaking person here but I felt right at home. Owner was nice to me and I asked for a fruit cup, he showed me the medium and the large and since I was pretty parched, I went with the large. I asked for mango, jicama and cucumber and hold the watermelon. In a few minutes, my order was ready and it was so delicious. I sat outside on one of their tables and enjoyed my refreshing afternoon snack. Prices very reasonable and not charging me $15, staff very nice and fruit was fresh and refreshing. Easy parking too. Ill definitely be back! Thank you!

Owner is simply fantastic!! Rapasadas are delish, thirst quenching and the best…read more A hidden gem in Esco, located next to the Post office!!

Always such wonderful customer service from the ladies here. So pleasant to visit & the fact that…read moreyou still get a free sample when you walk in is just it feels, like Childhood

This was my first time at this location and my last. The staff here were rude and seemed to not…read morelike their job, not sure if it's because they were overwhelmed with Valentine's Day or it's a regular thing with this store. No greeting at the door or offers of a piece of chocolate like the other See's locations. The cashier that helped me seemed very grouchy, she didn't even look at me or said hello, just scanned my items and bagged them. I had to ask for a chocolate sample because she also didn't offer me one and made it seem like a hassle. I will stick to my regular See's Candy store at the mall.

I was so stoked to find something Mexican candies that I don't usually see. As well as more of a…read morevariety of flavors. There's lots of cute stuff for piñatas, party supplies, etc. The staff is so friendly, warm and helpful. Definitely coming back for future events.

This little shop always has beautiful piñatas, wide variety of candy, and lots of decorations. The…read morestaff is very friendly and have a warm welcoming atmosphere every time.

Party store with piñatas, candy, decorations, plates, cups, napkins, table cloths, decorations for…read moregraduation, new born babies, and more. The woman working here is nice, and the store is organized.

Custom ordered a sloth piñata 2 weeks before the party. They blew it out of the park.read more

Once upon a time we joined in on one of Isabella's classes at her manufacturing facility. We…read morelearned about her chocolate making processes, travel experience and how she acquires her favorite & top tier product/ingredients that she personally selects & has familial and cultural connections to. Since then she is continuing to produce products and flavors that live up to the Dallmann name! Definitely Gourmet Quality!!! Isabella and her staff are true artists when it comes down to creating mini art pieces with unique flavors to choose from. You get to customize your order online (as this establishment is not a storefront) make your payment and it will be shipped to you. By special appointment only you can do a pick up. I suggest reaching out to them in order to arrange that. Her business facility is in an industrial complex shared with other family owned businesses and mainly this establishment is only for her private preparations of her delicious creations! Kept very clean and functional! We've been sporadic as customers ever since we got to pipe in the Grenache ourselves and sample the chocolate making process & yummy goodness! She's got very creative packaging too. So a special occasion can be very personalized too. Dark, milk, and even vegan options available. You've a choice to swap or double up on a flavor choice if she happens to run out of a particular selection. Truly spectacular products. You might even see them at a chocolate fest, or even wine or food pairing type event elsewhere! This time we tried a bar in conjunction too a chocolate box and my daughter is happy with it! I mean who doesn't love chocolate for any occasion but February is just that more special in our home. Thanks Bella and staffers! You're the best!

I was pleasantly surprised by the type of business this was and they are very professional and…read moreshowed kindness to us. And they gave my husband and I a chocolate sea salt caramel and it was yummy!! They allowed me to buy two different chocolate boxes, see pics and the chocolates are beautiful!! Not only do they taste great, but beautiful too, I plan on ordering again! It's not your normal store front, they make and put chocolate boxes together on-site, so it was very interesting and I'm glad I went!

I booked a high tea for six girlfriends and we had a great time! This cute small business is right…read moreon the main business strip in Escondido and is well-regarded in the community. I thought the food was delicious. It started with some fresh fruit and then we had our choice of broccoli cheese or tomato basil soup. A few girls in our group got each and both were enjoyed very much. The pastry tower was really lovely. Standouts for me were the egg salad sandwich, shepherds pie and chocolate mousse. We tried a few of the teas, everyone loved the Buccaneer Black Tea and the Peaches & Roses. The women who owned the business were so nice and we had fun looking around the little shop afterward. We would definitely return to this business.

Having been to this lovely tea room numerous times over the years, both for afternoon tea and…read moredinner theater, I am heartbroken to say that I had a terribly disappointing experience. My friends who were visiting from Japan drove two hours to experience a proper English-style tea room at my invitation. I was carrying a gift bag, and a thoughtful employee placed it at our table while I browsed the wonderful gift shop and waited for my guests to arrive. As I headed towards the powder room, I noticed that my bag had been placed at the head of the one long table usually reserved for large parties. There were already some customers seated at the opposite end of the table, strangers to me. Noticing many small unoccupied tables throughout the room, I asked the staff if it would be possible to sit at a table for three. A woman whom I know to be the daughter of the owner replied rather abruptly, "No. They're all taken." No hint of courtesy and no effort to accommodate my request. Then she turned away, as they were busy setting up tables for the next seating. I said nothing, but I knew it would have been such a simple matter for her to make the adjustments in order to meet my needs. I worked as a hostess in a fine restaurant many years ago. Of course the tables would soon be filled for the next seating, but there were so many open ones at the moment of my request. The Grand Tea Room does not designate specific tables in advance, as far as I know, except for a large party or a special event. I returned to the front to wait for my guests, and Louisa (the proprietress of the Grand Tea Room and a perfectly lovely lady in every way) began to make pleasant small talk. I told her how happy I was to be there again, but mentioned that I was a bit disappointed with the seating arrangements this time. She immediately assured me that it was no trouble whatsoever to seat us at one of the small empty tables. My friends arrived, and we were chatting happily as we approached our gorgeous little table, when the owner's daughter suddenly rushed up to us, voice raised aggressively for all to hear. My guests, our server, and the patrons at the nearby tables were shocked when she angrily confronted me and exclaimed, "I DO NOT APPRECIATE YOU GOING OVER MY HEAD! I already told you no! I'm the owner's daughter, and you shouldn't have gone above my head! I told you NO!" For a moment I was in disbelief that she would speak to me so ungraciously in front of my guests and the entire room. And her strong reaction was strangely disproportionate to the minor circumstances at hand. I quietly told her that she was being discourteous and unprofessional. She repeated herself with even greater venom in her tone of voice, scolding me harshly, hissing again, "Don't go over my head!" Truly, this tirade was over the top. What an awkward way to begin a social occasion with friends. The tea presentation was perfect, as always. Our server was excellent. The menu was superlative, tea was delicious, food was divine, fine bone English china was exquisite, and the table was beautifully appointed with lacy accents and fresh roses. The owner, Louisa, is very earnest in her desire to offer an elevated experience. She is consistently delightful and welcoming. She has designed a charming environment. How unfortunate that this employee created a situation which prevented us from relaxing and enjoying the atmosphere completely. Naturally, I later told the owner what had transpired. Let me hasten to add that she generously volunteered to comp our bill as a goodwill gesture. Thank you, Louisa. I appreciate your kind efforts to compensate for such a horrid experience. You're doing an outstanding job with the management of your business. Unfortunately, the offensive employee's verbal attack threatened to ruin our afternoon before we had even taken our seats, and the incident caused me embarrassment while discomfiting my friends. It is ironic that my guests for tea that day are the independent owners of a string of high-end, upscale, full service restaurants located overseas in what is widely regarded as one of the most polite and respectful societies in the world. In fact, the young lady in my party had *just* graduated from university with a degree in culinary arts. Suffice to say we were utterly bemused by this employee's hostile behavior and inexplicably rude outburst. I do recommend that you support this business for its many attributes, but I caution you about this particular staff member whose manners are coarse and who appears to be having trouble discerning the fundamental tenets of customer service, while struggling to regulate her emotions in a public setting. For such a proper and genteel environment, she certainly acted in an unladylike fashion. Hopefully, she'll strive to improve her interpersonal skills as is befitting of an otherwise pleasant establishment. Five stars for the tea room; zero stars for the employee's atrocious behavior.

I was walking through the mall on my way to a specific destination when I walked by See's. Who…read moredoesn't love see's? I've been eating it since I was a kid so it's a bit nostalgic for me. I decided to stop in and to my delight I was surprised to see Easter candy on sale. I guess I've never gone to a See's after a holiday. A perused the rack, hoping to find my favorite. Sure enough they had a six pack of my absolute favorite Scotchmallows for considerably less than you would pay if you bought them separately or not on sale. The woman at the counter was very friendly as I find to be the case at most See's candies. She offered me a piece of what they were sampling for the day. She also asked me if I'd had other flavors of scotchmallows. I was unaware that they had other flavors, but she said they had seasonal flavors and that the milk chocolate was a seasonal flavor. I had no idea. She gave me a taste of the coffee Scotchmallow. it was good, but I prefer the original. I really enjoy See's and will always be a big a fan.

I love this see's candy location! They always provide good customer service and are super kind. The…read morelocation is always super clean and the employees are very welcoming.