one of the better stores in CO. I love to order from there. Super friendly. I highly you to get your cookies from them

This location has fraudulently charged our card for an order placed that was never delivered. I have tried calling, emailing and using the customer service chat with zero response from anyone so I am restoring to leaving a review to get help. I have the order number as well as our account balance taken to show the charge was processed. Terrible customer service and terrible business practices charging what they do and not fulfilling the order. read more

Great! Fast and friendly staff at this place. Lines are typically short and the cookies always taste great!

What a waste I went there for my free cookie after all it was my birthday, and I was going to share it with my Autistic grandchild, I was told Sorry since you are not a silver member we cannot do that. Wow so I am bronze but still a patron, well I was. read more

Great for office parties and birthday celebrations. Love that they deliver and are always timely

I really enjoy the order ahead on the mobile app and it's ready to go when you arrive! Super convenient!

I ordered online only to be told that the cookies I wanted were sold out. I requested a refund, but my order was marked as completed instead. So not only did I not receive my order, I never received my refund or crumbs points back that I used for some of the order. There should be a better system in place that doesn't allow you to purchase cookies no longer in stock at a particular store. read more

The cookies were made well and I didn't have to wait too long despite it being busy. Clean store

employees aren't always the nicest. had one that was kinda rude bc she thought I was trying to swipe someone's order bc my name kinda looks like it belongs to human with the opposite gender. Otherwise good. btw gotta force 85 characters for points is kinda crazy read more

The whole order was wrong after waiting 20 minutes .. Train people correctly please.. I would of gave zero stars if I could have

Horrible customer service, and bad attitudes. Every time I walk in and order cookies they never have any made, and give you attitude cause you say something about it. Asked to have a manager call me that never happened cause the girl threw away my number the min I walked out of the store. read more

I am a person that always orders ahead, so I ordered, checked in. When I got in and they saw me in there asked for my name to say see my order they say it didn't go through "I guess" so I was like ok but the lady that walked in after got hers before me I waited almost 20 minutes staring at this guy that took 10 minutes to make a 4 pack and the workers just staring around because they have never seen this many people before. so for the people working at Crumbl at November 26, 2025 6:10 pm you're the worst customer service people I've ever met. I walked out with no Crumbl because I couldn't wait any longer because I had to get home. I have important things to do in my life. They might not have a life, but I do. read more

3.5 stars but rounding up for solid chewy cookies. Crumbl Cookies are on the sweeter side, but really good with a tall glass of milk. They weren't busy at 7pm on a Monday. There were 8 types of cookies to choose from (they rotate at least weekly), and 6 different ice creams. You can order ahead online, at the kiosk in the store, or directly at the cashier. I tried: -Cookie Dough Crunch Ice Cream (https://www.yelp.com/user_local_photos?select=Ujp4Bz28o35rV94bW81GnQ&userid=76vIFZcC7owykCBjMfGVXg): Ok, but nothing special. Their ice cream was smooth and creamy, but on the airier side (I like a denser ice cream). There needed to be more of the mix-in's, since I barely got any cookie dough or crunch. I would just stick to their cookies the next time around. -Cinnamon Fry Bread & Funfetti ($4.38/each, https://www.yelp.com/user_local_photos?select=0HeVzJDiZa7NwUpSZepoOw&userid=76vIFZcC7owykCBjMfGVXg): Yum- both cookies were nice and chewy! The cinnamon fry bread was my favorite out of the two, since I thought it was more unique than your normal snickerdoodle, and it had a lot of cinnamon flavor. The funfetti was solid, but tasted more like a regular sugar cookie. Their staff were friendly and helpful, and we were in an out in a few minutes. Their cookies are kept in a warmer, which is nice if you plan on eating the cookies right away. They do not have an indoor or outdoor seating area available. Parking was easy to find since there were plenty of spots in this plaza. read more

Crumbl - Brighton - Cinnamon Fry Bread-4/5 stars & Funfetti ($4.38/each)- 3.5/5 stars - Bakeries Near Me - Brighton, Colorado

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Its ok. Sometimes it's a hot or miss. But overall good most of the time. Just sucks how when things go viral I never get a chance to try one. read more

Walked into the store and no one was upfront. Had an employee come out look at me,not acknowledge me and then just go back to working. No "hello",not a "hi", not a "Welcome to Crumbl cookies". I've been to this location several times and they're by far the worst staff I have run into. I'm not begging to buy your overpriced cookies while some girl in her early 20s acts like I'm a POS not worth acknowledging for interrupting her customer service job. read more

Great every time! Not sure what else to say about amazing cookies... the pie ones are the best

I went into my local CRUMBL cookie the other day, getting a four pack for my daughter and her friends. I came in with a nice mood and left in a bad one. One of their workers, one with highlights, gave me a ugly stare when I chose 10% tip, as if she was daring me to go lower. I found it utterly inappropriate to look at client as such. read more

Great location, never had an issue here and service is fast, I never have to wait more than the expected time.

Great flavor options, great deal on size. Fast delivery and always a great gift. I haven't been to this Location but they're always clean with helpful staff. read more

Cookies were undercooked left an email to the manager and she responded once and never heard back from her! Showed her pictures as well! Cookies are overpriced so it was disappointing that they were undercooked... definitely not crumbl cookie standards read more

Good cookies and good service. Wish the rotation would be longer sometimes since we can't go every week due to price.

Fun and innovative in its cookie creations plus the they are delicious and decadent! It always so hard to choose but there is a cookie for everyone! read more

It's always a pleasure coming into the store. Always very helpful Heather service spectacular.

I LOVE this place. I never cared for crumbl but I gave it another try at this location and now I am always stopping by. The employees are super friendly here and work quickly and efficiently! read more

Good location tends to be out of the most popular cookies a lot though. Happened to us 4 separate times but this is the closet location to us the staff are nice and always fast read more

We love Crumbl! Especially this location! They are always awesome and have smiles on their faces!

Been there once to pick up and ordered once to have delivered. The pick up order was great. The delivery order.....not so pretty. The frosting ran off the cookies and into the box, very messy. Cookies still tasted good, but I'd definitely pick them up so you can look at them before you leave the store and take care of them when you travel! Especially if you are taking them for a crowd!! Cookie flavors change weekly, except for the milk chocolate chip which they always have. Cookies are big and a fourth of one is about the size of your average cookie. The ones I had were very sweet so a fourth of one was perfect size. They do have smaller cookies (about a fourth of one of the big ones) for catering. Recommend getting those if you are ordering enough! I also heard they freeze well. read more

Great cookies, dense, tasty and pretty in appearance. The customer service was outstanding and I will be back for more tasty cookies.

Always pleasant staff whether placing an order for one cooking or hundreds. Love the pink boxes. Nothing to say about ambiance it is basic but clean. read more

Great cookies. Made fresh in the store. Quality taste with varying styles. This visit included a s'mores, lemon, pink donut (think Simpsons). Check back weekly as styles change. Staff was quick and professional. Worth the visit. read more

Crumbl never disappoints! Got an order of cookies in under 2 minutes from walking in the door, no joke. Friendly staff and seamless system! Oh, and amazing cookies!!! read more

Excellent products, great service, too. Just don't order via DoorDash - stick with the Crumbl app if you want a correct order delivered

Holy cookie!! I'm now obsessed with Crumbl Cookies! A little spendy for my liking but work every single cent! I purchased the 4 pack which came out to $12 .. I got the original chocolate chip, sugar cookie and added the Nutella and confetti sugar cookie. The chocolate chip was crazy good and warm!! The sugar cookie was sweet, moist and delicious! To my surprise the Nutella was the blue ribbon of the bunch! So freaking good! Don't pass by this cookie shop with out stopping! read more

Crumbl - Brighton - 4 pack..I love how they box them! - Bakeries Near Me - Brighton, Colorado

Tastes good. Service is good. Ambiance. Touch, touch, touch, touch, touch Thought about you way too much, much, much, much, much Over, over thinking us, us, us, us, us 'Cause you been so out of touch You could have had my love But you been so out of touch Monday I was dreaming bout ya Tuesday I was waiting near the phone Two days, wasn't hearing from ya Yea, what can I say? Oh, baby, I was getting bored Thursday I was losing interest Friday you were out there in the cold Weekend you already missed it I was moving on ('cause you were moving too slow) Sometimes I'm alone Stare out my window And the moon makes you seem close tonight But you been so out of touch, touch, touch, touch, touch Thought about you way too much, much, much, much, much Over over thinking us, us, us, us, us 'Cause you been so out of touch You could have had my love But you been so out of touch, touch, touch, touch, touch Thought about you way too much, much, much, much, much Yea, you went it messed it up, up, up, up, up 'Cause you been so out of touch You could have had my love But you been so out of touch First you're gonna say you're sorry Promise you won't do it anymore Come up with a different story Yea, what can I say? Say something I ain't heard before I'm too fun to waste my time Too young to waste one night So here comes, some good advice If I ever call again Don't press ignore 'Cause sometimes I'm alone Stare out my window And the moon makes you seem close tonight But you been so out of touch, touch, touch, touch, touch Thought about you way too much, much, much, much, much Over, over thinking us, us, us, us, us 'Cause you been so out of touch You could have had my love But you been so out of touch, touch, touch, touch, touch Thought about you way too much, much, much, much, much Yea, you went it messed it up, up, up, up, up 'Cause you been so out of touch You could have had my love But you been so out of touch read more

I looked up coffee on Yelp and it brought up crumbles cookies and I can assure you that crumbles has NO coffee! I asked! I like the cookies because they aren't all buttery and fatty, their light and big and I appreciate that. I'm a service guy from Minnesota and I always pay attention to it everywhere I go and they were slow to go meaning it felt like we might be bothering them when we walked in. The store itself could be tweaked a little but hopefully it will be better next time cause the cookies were good. read more

Crumbl - Brighton - 4 different flavors! - Bakeries Near Me - Brighton, Colorado

Great customer service and cookie size. Never disappointed in the cookies. Sometimes they are out of the ones we want but the put it on their website to inform you before hand. read more

The cookies are pretty. The service and packaging were great. The cookies are large. Basically, they are an overwhelming chunk of sugar. Was hoping for something more edible. read more

I have been here several times and for whatever reason, I've always forgotten to write a review! Literally one word when I think of crumbl cookie "AMAZING!" I love this place. This location specifically has never disappointed me. I love that they offer weekly cookies. It, of course, makes me want to keep coming back time and time again. I have brought them a few times to work and I still haven't stopped hearing about how amazing they were. We went tonight for the ultimate peanut butter cookie and the banana cream pudding cookie. Both were amazing! I've also found that they compliment each other and taste great together! The staff is always nice, warm and welcoming. The store is always clean and nothing is better than that fresh cookie smell that smacks you right when you walk in! read more

Crumbl - Brighton - Banana cream pie cookie - Bakeries Near Me - Brighton, Colorado

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This location in Brighton, Colorado was very helpful with my recent visit. It was only my second time to any Crumbl store and I needed to set up the points for buying cookies and figuring out their computer ordering system. It turns out you add your name and phone number at the end of your order to get your points System created. I ordered 4 cookies, including their classic pink frosted, the warm salted caramel, and warm birthday cake, raspberry cheesecake ice cream and I bought a 12-pack of cookie certificates. I'm loving their cookies! Highly addictive and completely satisfies a sugar craving! Just go for it. read more

Crumbl - Brighton - Crumbl's Birthday Cake cookie for Valentine's week, 2022.! - Bakeries Near Me - Brighton, Colorado

Got the worst food poisoning of my life from here, the wedding cake cookie was underbaked