I finally gave in to the hype and tried Crumbl, and honestly... I get it now First off, walking in felt like entering a cookie spa. Everything smelled amazing, the pink box was lowkey iconic, and the staff were super friendly. I grabbed a few flavors from the weekly lineup, and let me tell you--these cookies are THICK. Like, borderline cake. My favorite was the warm chocolate chip. It was soft in the middle, slightly crispy on the edges, and just the right amount of gooey without feeling underbaked. I also tried one of the frosted cookies (I think it was a sugar cookie?), and it was good, but definitely on the sweeter side--like very sweet. If you don't have a sweet tooth, you might need to split it with someone. Only reason I'm not giving 5 stars is because the price adds up QUICK. For the size and quality, I get it--but still hurts a little at checkout Overall, perfect for a treat, sharing with friends, or when you just want to feel a little extra. Will I be back next week to see new flavors? Unfortunately... yes read more

Almost always perfect. I love the self ordering station. It takes so much pressure off. I really want them to bring back that coconut cookie with coconut icing from last June. It has been my favorite since my first bite. I am headed there now for some Valentine treats. Would have been 5 stars, but recently I was ordering a few of the reeces cookies and it was going to take 18 minutes. First time ever not getting what they wanted. read more

I really enjoy a good Crumbl cookie from time to time! They're delicious. I wish they had the minis all year round, and I'm so sad they're leaving after the summer. I didn't like the Olivia Rodrigo cookie. I wish they'd bring back caramel cheesecake! Cookie was soft and delicious. The place is almost always clean. The staff are always nice. Overall, not a bad place to eat a sweet treat! read more

This has become a guilty family tradition.We buy 4-6 a week and our family of 7enjoys them for 5-6 days. The cookie cutter is a marvelous invention, too. My mind was blown by the cookie dough cookie. How do you make a baked baked cookie taste like raw cookie dough????? My favorite cookie is the Kentucky Butter Cake, which is surprising because I'm a die hard Chocaholic. read more

The cookies are amazing soft and gooey, the place of business is always clean and the people in the store especially the store manager are all super lovely and sweet! it can get pretty crowded cause it's a small store but there are multiple ways to order, So it does go by kinda fast! I absolutely love their cookies will be back! read more

the best cookies I've ever tasted in my life! Alwaya amazing and always always always fresh and savory sweet with just the right amount of sweetness and texture to bring your taste buds back to life after a long dull work day or just to brighten up any day or mood for whatever reason or no reason at all! Yummy read more

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We love crumbl cookies! There's quite a few that I have on notification because they are SO GOOD. One of my family's favorite spots to get dessert, and you always receive your cookies with excellent customer service. It's a beautiful bright setting that just makes you feel good. read more

I love the cookies. For starters, the workers are very nice. They ask you about your day, and they make the transaction quick yet fun. The cookies are always good, all the time. I absolutely love the store, and this will be my favorite Crumbl Store! read more

Very friendly! I got a three pack of minis unfortunately one cookie wasn't available for the minis. They were playing a nice radio station! It was busy but handled very well. The crew were having fun and handling things well! Love this location! read more

I love how big the cookies are. The service has been fantastic every time we have went, sometimes it's fast service but if they are busy they are busy. Also they have the best chocolate chip cookie I've ever had! I'm glad Dalton added this! read more

The staff is always super friendly at the Dalton store. I even lucked out and got hot fresh cookies right out of the oven ! The store was clean and I didn't have to wait long for my order. So far this has been my favorite Crumbl location! read more

Cookies , with a twist. Service is always amazing. They're made fresh daily, and the weekly changes are always great to change up your palette. You can always find at least one that you'll always think about. Mine is the lemon poppy seed. read more

These cookies are definitely worth your time and money! Always something new to try. Clean restaurant with very polite, friendly staff. Don't worry if they look busy, they do a great job of getting your order to you fast. read more

Super great experience always a joy to come in staff is always so friendly and helpful. The other day I came in and was helped by Kelli and she told me all about the weeks cookies super friendly will definitely be back!!! read more

The service was great! The girl who waited on me was so polite and patient with my six year old and answered all her questions with a smile. The cookies this week were worth the calories; especially the tres leches!!!! read more

beyond professional, patient,and attentive-- consistent quality of product and so very delicious. they've been getting quite the variety lately. The store is clean, bright, and chilly/ perfect for working with ovens! read more

Cookies are amazing!!! They ladies working have always been sweethearts!!! Everyone working and busy!!! Lobby is clean!!! Just issues at time with the self checkouts not working but you can order with the main counter read more

crumbl cookie is the best place ever I love it so much it's my abs fav .. and they have best cleanliness place I've been in here in Dalton ga and also the people greet you amazing it's just all around 100% great read more