Most of the time I have a good experience but sometimes it takes long because lack of workers and they often run out. The cookies are good sometimes they do lack presentation but overall they're enjoyable. read more

the workers were rude.. i was one of the first people to order and got it LAST. i was really upset by this , the cookie was good tho read more

Never have assortment should really implement their inventory, if that is reason why they constantly out on variety. Most common chocolate chip was not even available. read more

overall, I think the cookies are good. I love how they have a new the workers there are really nice. I went there and they gave me a free cookie for my birthday when I didn't have the app. I love the designs on the wall, how pink it is. But overall, I think that the price could be questionable. read more

All the cookies we got were delicious. Never have been disappointed with their cookies.

Apparently no one is taking orders 2 people making Cookies while the line is wrapping around the store. Waited over 30 minutes. And still was never greeted. While waiting 6 people walked out. . read more

So, here we go again with the multiple problems. Line was super long and after waiting approximately 30 minutes we find out that the confetti cake isn't available. However, online you can add it to the cart and purchase. When the manager on duty was consulted about this, she said to order it online and they would prepare it for me. The lady at the register taking orders had cookie dough all over her hands and was not presentable to the public for service. The preparation area was a complete mess and needing a deep cleaning. The only reason I come to Crumbl cookie is for the wife, aside from that the taste of the cookies are somewhat raw, have a grainy texture and similar in flavor. Alex C., if you're reading this, you need to be present and hold your staff accountable for the inadequacies. Make a change for the better. I should be able to walk in, place an order for anything on the menu and walkout in less than 5 minutes. Disappointing to say the least. read more

These cookies are absolutely delicious. The wait was not. Be prepared for a long wait. There was a long line and one young lady taking the orders and filling the orders. She was very friendly and sweet. There were six other young ladies doing various jobs, mixing, making, baking etc. They did a lot of visiting with each other. Every time they began talking they stopped working. They need 2 order takers/preparers and an organized manager to to keep everyone working. read more

Not the same level of service at this location compared to others. There are four people here "working" and two customers in line. Three of the employees are talking to each other and doing things that could wait until customers have been helped instead of helping fill orders. First time at this location and will not come back. He has been working on my order for 25 minutes - I finally asked the other employees if they would mind helping him fill the order. read more

Phenomenal customer service! Every time I walk in I am greeted by just about everyone inside. Love that. Really sets the tone of the visit. Cookies have been amazing every single time! I never feel like I'm being rushed when ordering. I'll be visiting weekly! read more

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Can't believe they don't cut the cookies Cookies are good Wish cookies were smaller all the time read more

cookie didn't look like the picture. service was so slow. and place didn't look clean.

1 star bc of their service. Every time I come to this location the employees don't know one single thing about anything! Any time you ask a question their eyes glaze over and say "I don't know" real low and scared and don't bother asking someone. They don't offer solutions or speak with confidence. All the locations I've been to don't have "lost puppy" employees. What's going on with this location? read more

Okay cookies not the worst or the best. I have had better for sure. The location is new and clean

If I could do 0 stars I would. 4 people in the building and not one could take our order in the 5 minutes we stood in line. Both of the cash drawers had money outside of them while they walked away and came back to keep counting. read more

Crumbl - Weslaco - Menu - Bakeries Near Me - Weslaco, Texas

I waited 2 hours for the delivery to never show up. At first we ordered through uber eats and the order got cancelled. We then ordered through the crumbl cookie app just for the order to never show up. We noticed that by then the store was going to close within 10 minutes so we decided to go to the store ourselves to see what was happening. Once we arrived they told us that they don't hold orders for pickup deliveries so they didn't have our order. Meaning they gave away the cookies we waited 2 hours for. And it was never a "pickup" order to begin with. It was always delivery. I think the minute we ordered through their app, they should have called us to let us know any issues but they didn't. It was such a waste of time. read more

I drove 20 mins to get there and now I have to drive 20 mins back with empty hands ‍ Unbelievable that a business of this magnitude is unprepared. Stating they didn't have anything available aside from the 12k large cookies for $43 dollars. Crazy to see how many customers they lost within a 10 mins window of seating here writing this review all because they are not prepared.shame I didn't get to try it and was met with this experience. Def not worth my drive. I do recommend you call before hand to make sure you are not met with the same experience. read more

This store had the worst service today. Line was out the door. There were about 8 employees working and no one was taking orders. Waited 25 minutes in line without it moving and then decided to place my order on line. I got out of line, waited about 5 minutes and received my online order. Line still had not moved. read more

Ordered ahead it charged 4 x's and somehow or prder didn't go threw even when charged 4xs spend 80$ n received no cookies

Crumbl has great cookies and different options for everyone in your family. Customer service is top notch. The business is always clean and bright read more

These cookies are delicious nice and soft. Perfect for a small gathering, or a big occasion.

Doing Uber eats. And I show up. To pickup for a customer. They tell me they have no products to cancel order people are arriving and leaving empty banded. No products no supply. Whose running this business?. All the money leaving the store . read more

Best cookies ever, I love brownie cookies. :) great staff and establishment. Please visit

So glad Weslaco had a Crumbl. Picked up cookies today for the grand opening and they are perfect.

Very disappointed! purchased several gift cards for Valentine's and purchased a cookie. The cookie had absolutely no flavor! I had purchased from Crumbl in Houston and they were delicious! I went back to Weslaco and expressed dissatisfaction with the cookie and they wouldn't exchange for another! Manager explained that the dough is different in all locations but the frosting is the same! I would think they would back their product and please their customers! Will not be returning to that location! read more