I hired Jennifer to represent my uncle. At first, she sounded promising. Stold us the job would take "about 12 hours," welcomed my help as his niece, and even asked my profession (I told her I'm in accounting). She said, "Good, now I know who I'm dealing with." I organized and prepared all his documents, condensed everything into simple summaries to save time and money, and expected a professional, efficient process. Unfortunately, that's not how things went. * Missed deadlines and ignored emails: For about two months, she said she would send the proposal to the opposing party but never did. I had to follow up weekly, and when she finally replied, we were billed for those communications. * Clerical errors billed to us: She made repeated clerical mistakes in filings and correspondence, which we then had to correct, yet we were charged for her time fixing those errors. * Avoiding responsibility instead of correcting issues: When we pointed out inconsistencies and errors, she began emailing about withdrawing as counsel rather than addressing our concerns. * Poor preparation for court: She never briefed my uncle before his hearing and instead texted me during the hearing with instructions on what to tell him, such as "STFU". English is his second language yet once the concerns were raised she insisted she would only meet with him alone and refused to allow me to interpret, making communication nearly impossible, which is ILLEGAL. * Communication breakdown after we raised issues: Once we brought up her mistakes, she stopped dealing with me directly, even though she had previously approved my involvement and told me she was glad someone detail-oriented was helping. Because of these issues, we now have to hire a new attorney to get caught up and fix the mess left behind. This caused unnecessary delays, stress, and extra expense. We plan to file a complaint with the State Bar regarding our experience. I'm sharing this review so others can make an informed decision, get every promise in writing, confirm timelines and billing in advance, and read other reviews carefully before hiring. (Once we decided to change attorneys, I reviewed and questioned several overbilled or inconsistent charges, and as a result, I received a partial refund.) read more

I first started with Patricia Crumpley about 6-7 years ago. I was referred to her from a co-worker at the time. Straight away she told me the facts. Being a man, I had a long uphill battle ahead of me. She advised me when to fight and when to take a loss. In the end, I got 50% custody of both my kids, barely paid spousal support and paid child support per CA guidelines. A few years went by and I needed further assistance with my case. This time, Jennifer Crumpley took my case. She was no different. She was a go getting and fought for me every which way she could. Because of "life," I had to give up my 50% timeshare of my kids. Well, Jennifer I got back my 50% back and supported me getting my head out of my a**. I have finally finished things again and I can confidently say, these two woman have saved me from losing my kids and also helped me keep my sanity. I do not care how much the have cost me financially. They are worth every cent of every minute. All lawyers are expensive, get over it. These two are 100% worth it and they will fight for you. They are strong, fierce, dedicated, and HONEST!!!! I can go on and on. I have referred them to several people. Everyone who hired Crumpley and Crumpley are very happy with my recommendation. Patricia and Jennifer, thank you so much for everything you have helped me with in my life. I am forever grateful and thankful! read more

Jennifer Crumpley was amazing at a very difficult time in my life. She answered a call with no appointment and spent the next half hour answering my questions about litigation that I had been going through for years. She expected nothing in return and a huge weight was lifted off my shoulders. I highly recommend her for any of your family law needs!! read more

I refer everyone to this firm. The best attorneys who offer experience, empathy, and protect their clients with their knowledge of the law.

Jennifer was fantastic! I contacted Jennifer for legal advice prior to hiring her to represent me in obtaining a restraining order for my ex boyfriend. I was very nervous about the process and found Jennifer to be extremely competent and comforting. She was thorough, responsive and fought for the best case scenario for me. I highly recommend Crumpley & Crumpley for all of your family law needs. read more

Went through a divorce and found Crumpley & Crumpley on Yelp. I first called for advice and Jennifer was VERY helpful and friendly. She answered all of my questions and was pretty responsive. This was my first divorce so I had a lot of questions and she explained to me the process and walked me through it from beginning to end. I didn't need to Jennifer to represent me as this was a short term marriage under 4 years and was an amicable divorce. She helped me with all the paperwork and made suggestions to protect myself just in case. She knows her stuff and just wanted the best for me. Jennifer really went out of her way to help me and I can't thank her enough. I definitely recommend her for your legal needs. read more

Everyone at Crumpley and Crumpley were beyond amazing during the most difficult and frightening time of my life. They are committed to helping you achieve the best outcome, but also to helping you have the best quality of life while going through the enormous stress of divorce. Patricia not only represented me but coached me on how to present myself to attain what was was most important which was the best outcome for my child's stability. I could never say enough good things and I will always be endlessly grateful for all the knowledge, guidance and support. read more

The lawyers at Crumpley & Crumpley are top of the line. They are detailed, prompt in their responses, experienced and compassionate. Most importantly they are lawyers who are ethical and recommend conflict resolution strategies that keep "taking the high road" top of mind. They have been an enormous help and support to my family. Highly recommend them for assistance with divorce and child custody concerns. CD - Livermore August 2020 read more

I cannot begin to express how grateful I am for Jennifer Crumpley at Crumpley and Crumpley PC. I was referred to Crumpley and Crumpley by my sister who knows Patricia Crumpley. When I contacted the office with a questions and considering a consultation, Patricia was not available, but her daughter Jennifer was. Jennifer was very thorough in answering my questions, and did not once make me feel that I needed to commit to them for them to answer any questions I had. She even offered an alternative for me to consider that would be less costly should I not need representation, but expressed if I needed representation they would be more than happy to do so. About 6 months later, I needed representation, contacted the office, and scheduled to meet with Jennifer. After sitting down with Jennifer, I felt immensely confident that she was the right choice for me. Throughout the divorce process, Jennifer was exceptional! Jennifer was on top of everything pertaining to the divorce with the courts, and the other party. Even when it came down to child support, Jennifer explained to me what the course of action would be, and how it would be determined per the courts, and eased my mind on dealing with the opposing party in the matter. I felt confident every time I received an update from Jennifer whether she contacted me to inform me about conversations with the opposing party, or what was on task pertaining to the divorce. Jennifer would explain what the plans of action were going to be and what would happen every time there was a motion filed, and what the judgements meant once finalized. Jennifer's assistant Kelly was also a pleasure to deal with, and provided timely updates on the status of when filings occurred, when documents needed signing, and of course status of the trust account and balance of the account. I highly recommend anyone looking for representation in family matters to contact Jennifer Crumpley or anyone at Crumpley and Crumpley PC, you will be highly satisfied if the services provided. Thank you Jennifer and Kelly for everything! read more