We've used Intelligent Design for a few years now as our HVAC and plumbing contractor and would…read morehighly recommend them for your residential needs. They've done everything for us from completely redoing a system installed by another contractor for a mother in law apartment that was piped to the wrong tank, to a complete conversion of an oil/propane system to natural gas (shop/apartment, house and detached garage). Won't find anyone better than Jake in this town for residential HVAC!

I work for a management company here in Anchorage and use Intelligent Design often for emergency…read morecalls and work orders. Jake is always super willing, professional, and quick when dealing with 3am emergency calls. During the day, the staff is just as amazing. I would HIGHLY recommend Intelligent Design for all your heating and plumbing needs.

Such a gem of a find!…read more I went to three carpet companies to try and get different quotes and availability. Eastside was very friendly and answered all of my questions. The owner came to our house with different floor padding's and the different carpets we were undecided on. It was great to walk on the padding and carpet in our space, get measurements and an accurate quote. They were able to fit me in within a few days. Family business. We had the owner, his brother, and uncle working on our place. Very prompt- showed up at the agreed time. Pride was as quoted. Behind happy with the way the carpet came out. Definitely recommend if you're looking at replacing your carpet.

Great Northern Roofing and Renovations is awesome! The whole process was seamless and the owner…read moreDaniel is very honest, professional and knowledgeable. He takes pride in his work and it really shows in every aspect. I'm so thankful I found you guys! 10/10 I would definitely recommend to anyone in Anchorage who is looking for true quality service!! Thank you for everything Daniel and crew :)

Great Northern Roofing & Renovations exceeded our expectations! The team was professional, honest,…read moreand hardworking from start to finish. Communication was excellent, the workmanship was top-notch, and the job was completed on time and on budget. They took great care of our property and left everything clean when the project was finished. If you're looking for a reliable roofing company that truly cares about quality and customer satisfaction, we highly recommend Great Northern Roofing & Renovations!

Summit was great! He communicated via text to help diagnose what was going on, arrived on time, and…read morecharged a fair price. I had a second issue arise a day later and he helped me solve it myself over the phone! I will definitely call Summit Mechanical the next time I need a plumber

Bill answered the phone when I called, did some troubleshooting over the phone/text, and then came…read moreto my house within a couple of hours. He was able to diagnose and fix my problem quickly and relatively painlessly. I've added him to my list of trusted home repair professionals.

While looking for a slab my family drove all the way here from Anchorage. When we entered the…read morebuilding, the first person we encountered said she was busy and directed us over to another lady for assistance. That lady (older, strong accent) was not friendly either and begrudgingly showed us back outside where the slabs are located. There is not an indoor showroom like you'd think an Alaskan place should have! The ground all around the area was dirt and super muddy with puddles. Not ideal! The lady quickly walked us out to the slab area, looking incredibly annoyed, and within about 2 minutes she said "I'm going back inside I am cold". Maybe Granite City should supply their staff with winter coats if their customer area extends outdoors. All in all there was NOT an extensive selection (color-wise etc) to choose from, we did not find what we were looking for, and the entire visit wasn't pleasant at all. Avoid this place if at all possible on your journey to home improvement.

Like most Alaskans in the middle of a remodel in 2021, I have experienced serious delays, customer…read moreservice nightmares, damaged cabinets and an all around awful time. After having my kitchen demolished, I was quoted 10-12 weeks to get my granite slab shipped, and an additional 3-4 weeks for cutting and delivery. Yes, you read that right. 4 months. Obviously that wasn't going to work, so I set out to find another countertop locally. After calls around town, I was starting to accept the idea of no thanksgiving, no Christmas, no New Years events and I'd be lucky to have my house back by Valentine's Day 2022. Then I called Granite City. I spoke to a very nice lady yesterday who promised me they had slabs on site, and in my color scheme. I came in at 9am and thanks to Gena, in 20 minutes walked out with a quote that made me cancel my order with HD on the spot. I actually saw the granite we ordered and instead of waiting months for my templated granite to be cut, delivered and installed, it will be less than 2 weeks. Granite City has been a breath of fresh air in a horrible renovation.

When you're dealing with an emergency sewage backup, every minute feels like an hour. I called this…read morecompany at 3:25 pm expecting to be put on a long waitlist, but to my surprise they had a technician, Isaac, at my door by 3:45. That kind of response time alone deserves five stars. From the moment he arrived, Isaac was professional, calm, and clearly knew what he was doing. He quickly diagnosed the problem, explained the situation in plain terms, and immediately got to work. Within an hour, our pipes and lift station--completely backed up--were fully unclogged and running smoothly again. What impressed me most was not just the speed, but the thoroughness and care. Isaac treated our home and situation with respect, making sure everything was handled properly and that we understood what had been done. In a stressful moment, he made the entire process straightforward and reassuring. If you're ever in need of drain or sewage services, don't hesitate to call them. It's rare these days to find a company that responds this quickly and delivers this level of quality. I cannot recommend them highly enough.

They were great fixed my problem very professional and fast great work. They left the area very…read moreclean when they were done working.

I wish I would have read some of the reviews prior to hiring this company and his crew. Terrible…read moreExperience. The crew arrived late, reeked of alcohol and body odor. The crew seems tired and partied out. The conversations I heard between the crewman were unprofessional, demeaning, and socialably unacceptable. At the end of the day my restroom was left a mess, supplies everywhere and trash that had not been disposed of. The second day didn't warrant my benefit of the doubt I gave the crew the day before. Within the first 30 minutes of their arrival I requested the crew to exit my home. The loud and aggressive response I received from th crewman made me very uncomfortable. Be Careful, Be Safe, READ VIEWS, and Stay Away from Quality Restorations!!!

Edited: Originally…read morevery disappointed with the project taking longer than expected, untimely and unprofessional crew, worksite and floors being left a mess, and later finding a chip in the tub and inadequately siliconed seams. Early in the project, I alerted the owner (Len) that the crew no-showed and next day heard the crew openly complain about being reprimanded. So I didn't want to raise any other concerns while the crew were actively working the project and would have access to my home. Which probably wasn't fair to management so credit is given there. Unfortunately in my experience, retaliation or inaction at best has historically been what I get in response for speaking up, so I let them finish the job and cleaned up the mess afterward. HOWEVER, I've since increased the rating because I was soon contacted by Len who wanted to make things right. Bless him! He spent time to come out to apologize for the behavior of the two employees, discuss my concerns, and arranged to have one of his other guys (Mike) come out to fix any issues with the work. He will also schedule his "chip repair guy" to come out and fix the tub. I received a call from Mike who was very kind and also offered to bring supplies to putty/paint areas dented/scuffed by the previous crew. He gave me a clear timeframe in which I could expect him to arrive and when I'd hear an update from him with more precise ETA. He called exactly when he said he would with an update, showed up on time, and fixed not only the issues I pointed out but looked everything over himself and cleaned up things nicely for a more professional looking finished product. A huge thank you to Len for taking time to make things right and providing reassurance. Thank you to Kris who came out to help move things along after the no-show incident. And thank you to Mike for being reliable and making sure the finished product is a quality one. Having been in a similar position more than once, I know it's not comfortable to do damage control and have to apologize on behalf of coworkers. Acknowledgement, apology, and remedy speaks volumes of the integrity of a company and is hugely appreciated. It was great to chat with Len and see what pride he takes in his work and the work he expects of his crew. Wishing Quality Restorations a Happy New Year!

Cody and Everett were awesome to work on in my rental. When I was going to purchase the home I…read morecontacted them for doing a camera inspection. Cody was extremely detailed in his sewer camera inspection. He laid out a detailed report and walked me through his findings. I purchased the home and afterwards had them come out to do some drain cleaning of my pipes and get everything back into tip top shape. They installed some sewer clean out accesses just outside of my foundation wall where a problematic section was of my sewer pipe. Overall I feel like they were a fair price for the quality of work that they did. They were professional from beginning to the end of everything. I didn't feel pressured at all but was well educated on my options that they gave me. I would absolutely use them again! Also Everett is a boiler whisperer. He got our old boiler that was not running for some time since it sat up and going to get me through the season. I will definitely be calling them back in the spring when I look at getting it replaced.