We had an excellent experience with Bright Star Pet Services. From the very beginning,…read morecommunication was clear, prompt, and professional. Sarah and Anita took the time to understand our pets' routine, needs, and personalities, which immediately made us feel comfortable. While we were away, we received regular updates and photos, which gave us great peace of mind. Our pets were happy, well cared for, and relaxed when we returned--clear signs of exceptional care. It's obvious they truly love animals and take their responsibilities seriously. We would absolutely recommend them to anyone looking for a reliable, trustworthy, and caring pet sitter, and we will definitely be using their services again!

I highly recommended Bright Star. Every single one of their sitters is amazing with our two dogs…read more They always go above and beyond for us and our pups. With each visit, we get tons of pics and a great description of how the dogs are doing. We trust them fully!

Our dog injected a large toy and needed $10,000 of surgery to remove it. They don't let customers…read moresee where dogs are kept or give tours. Dogs aren't supervised all the time!

While I've never been to this place before, they really know their employees and customers well and…read moreknow what's right for them and for their pets! If the employee or pet isn't doing well in this kind of environment, then they simply suggest new places for them to try out. Seems weird that I'd be saying this, right? Not really. You see, I'm a dog walker and have worked at two different companies. The first place I worked at, one if my fellow dog walkers was recommended to us by this place as they felt he'd do much better in a one-on-one situation rather than in a group environment. The place I currently walk for have gotten clients recommended to us from this place, as they felt group environment wasn't in the best interest for the dog(s) and that they're better off having one-on-one time while relaxing in the comfort of their own home! The next time you're looking for a place to walk your dog, be sure to ask Paws in Pinegree for any and all suggestions!

We made an appointment. Showed up with our puppy of 6 months. Waited, rang the bell called etc…read more.. The smell of cannibus was so strong I was afraid my puppy would get sick. My husband and I were never really greeted. Lisa looks at my little golden doodle with a grimace. Told us she would take our Ginger AFTER she went to her friend first who is a trainer. What a scammer. The reviews are all pretty old, what a depressing sad place.

Lisa is amazing. She truly loves all dogs so long as your dog does the same. The play time the rain…read moreday time it is always good time for our Poppy. Poppy is so blessed to have you Lisa!

Hoof to Woof Pet Service is Great for my dog. My dog Maggie is a fox terrier and needs to run…read more Maggie is always happy to see Judy(the owner) and is now always well behaved when I get home from work. Thank you Judy, Your a God send and a Great blesseing to me and Maggie! Maggie looks forward seeing you during the day. I highly recommend Hoof to Woof Pet Services for their dedication to your pets needs.

From the owner: Hoof to Woof Pet Services, LLC offers personalized, full-service, in-home pet care services to…read moreclients in Crystal Lake, IL and the surrounding area. Putting your pet's needs into our caring hands allows you the freedom to leave home for a day, a week or a month without worry. Services include: * Daily dog walks * Pet sitting for dogs, cats and other small animals * Over-night pet sitting in your home * Pet taxi * House-sitting services * Equine vacation care Fully Insured and Bonded American Red Cross Pet First Aid Certified Free Consultations

Maybe being closed will teach Kara the "manager" not to lie and cheat people to try to get ahead in…read morelife. She drinks on the job and never shows up to work. Can't keep anything consistent and was always out of cleaning supplies. I am so glad I quit and don't have to deal with her anymore. For anyone that reads this whatever Kara says about me I don't care. All I want is people to know the truth and not get scammed by 10 lbs of makeup and a sob story.

My dog was at Charlie's Doghouse in Crystal Lake for 6 days. It was my first time boarding him…read moreever, and I did a lot of research of where I would send him because I was so nervous. Charlie's DH seemed like it had great reviews, he spent a day there and had fun passing his temperament test, and they offered a cage-free option for overnights which I 100% needed for my dog. I almost didn't go through with boarding him, I tried to find several people to stay at my home for the week, but with scheduling it didn't work out, so I went with Charlie's. I only agreed after an employee promised me that he would make sure the other employees knew how nervous I was and that they would communicate pictures and updates throughout the week as they could. I left on a Friday, I didn't hear from them all weekend. The male employee was the only one to send me pictures and some news about him after the weekend since he wasn't working that weekend, but he said he heard it was busy. I finally got a text from the manager late the last night of his stay regarding a "small scratch" she noticed. Upon picking him up, this was NOT a small and I noticed several other spots along his neck that were raised, felt like bites, and that worried me. The employee also told me that my dog got sick one night, but no one told me this during his stay? I took him to the vet this morning because I was so concerned with the bites, they had to shave his neck region, and we were SHOCKED! Please tell me this is "a small scratch".... Terrifying and I'm so sad I sent my dog here, and he went through that. His neck is shaved, he has marks all over, he's on an ointment, and an oral antibiotic. How did this go "unnoticed"? Wasn't there blood? He has short hair, most of it white in that region. I asked, the employee "doesn't know" if there was blood. Each employee I've spoken to has a different day they "noticed" the "small scratch". There had to have been blood and someone had to have seen this! Why wasn't I contacted WHEN THIS HAPPENED and WHY WASN'T HE TAKEN TO THE VET THEN? Someone is lying or this place was understaffed and unsupervised. As a rescue dog, he already has a very traumatic past, so I am exceptionally sad this happened to him and wouldn't want this happening to another dog. What if my dog was a smaller, weaker breed? Another dog could have been killed, luckily my dog wasn't! Update- I did speak to the owner on the phone this morning after the vet. She was crying and disgusted with what happen- she said she's going to try to look through video footage, but it erases every few days, but she's trying to figure out who is to blame. She said she felt very bad and was very apologetic because she said this is her dream job, and she just wants the dogs to be safe. She seemed sincerely very sorry, so while this was very bad, and I wouldn't want to send my dog back, it also sounds like it's not normal for this place. Idk... She's paying for the vet bill and the 6 day stay not that it will help my dog, but I am thankful he will be okay. I will update this in a week if the vet bill reimbursement check is sent, she has already reimbursed my dog's stay as promised. I wouldn't wish this on any dog.

When the circumstance arose that we needed a pet sitter because our aging dog could no longer wait…read morefor us to come home during our long work days, we realized we needed to find a pet sitter. Having never had a pet sitter before, my largest concern was finding someone we could trust to enter our home and properly care for our pet on a daily basis. Jill with Ermey Pet Sitting has far exceeded our wishes in terms of pet care. Her experience working at an animal medical clinic comforts our concerns about our aging dog being checked up on and her genuine love for our pet is without a doubt more than we could ever ask for.

From the owner: We offer pet sitting in your home while you are away as well as daily dog walking.Special care in…read moremy home is also available. Pet taxi service also available to and from the animal hospital as well as the pet groomer. We can administer medications. Over 18 years of professional pet sitting. Fully bonded and insured and a member of Pet Sitters Associates, LLC.

Courteous, dependable and friendly best describes the owner…read moreand her employees. Thank you!!

Melissa has been my pet sitter for us for many many years. Talking care of many many pets, cats &…read moredogs. Melissa and all her sitters can be trusted to give your pets the best care. I completely trust them in my home and with my fur babies. I highly recommend Let's Go For A Walk! My pups love them!

You know when you have a good baby sitter for your child and you don't want to share them with your…read morefriends and neighbors because that are soooo good you never want them not to be available for you? This is how you will feel with these lovely ladies!! I would be totally selfish if I would not shout their praises!!! They are always there for me and I would not trust anyone else with my Cali!!

We have been using Furry Kids Sitter ever since we moved to Huntley in 2012, initially for our…read moreGerman Sheperd and 4 cats, but now just for our cats. They are fantastic. Our Sheperd was old and needed daily meds and special care when walking and they did a fabulous job for her, she loved them! We just returned from a 2 week trip and they took care of our 4 kitties. They follow all the silly little instructions you leave them to help your pet feel more comfortable while you are gone. They will also set out your trash, water your flowers and bring in your mail. They are fantastic. We won't ever use anyone else for our "furry kids".

My fiancee and I absolutely LOVE Brendan! We have 2 cats that we cherish and boarding them was not…read morean option, so after doing a Yelp search, I found Brendan. We chatted about the basics over the phone and a week before our trip, he came over and I went into more detail with him concerning the care of our pets. I was a little nervous as he did not take any notes, but everyday for our entire trip, Brendan arrived as scheduled, he sent us photos and updates, and not once did he ask me to repeat my instructions! I was thoroughly impressed! After the first day, I was able to relax and enjoy my vacation. I highly recommend Brendan and whenever we take another extended trip, he will be the only pet sitter that we use.

We have used Brendan many times for last minute getaways and he has always delivered in taking care…read moreof our little Yorkie. It was very important for us to get text updates and pictures which he always sent in a timely manner. There were a few hiccups with timing visits and our puppy "escaping" her room - I give him 5 stars for prompt resolution and going above and beyond including extra visits to find our little Houdini.

Michele is the best dog sitter we have found yet. We are currently on vacation in Mexico and have…read morenever felt more comfortable leaving our dogs at home. We get photo updates at every visit so we know our fur babies are having the best time at home. Highly recommended and will be using her in the future!

When I moved to Woodstock, I talked to at least 4 pet sitters. Michelle was the one I chose…read morebecause: 1) The dogs liked her, 2) She was professional and communicated well and, 3) Her references spoke very highly of her and her ability to work with many types of animals. After 4 years of having Michelle as my pet sitter, I highly recommend her. She is reliable and keeps in touch with texts and photos when she's caring for the dogs and bird. When one of the dogs had a health concern, she stayed very aware of his condition and monitored how much he was eating, drinking, etc. I have no doubt that she cares for my pets as if they were her own!