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    Crystal Maine Coons

    5.0 (1 review)
    Open 8:30 am - 8:00 pm
    Updated 3 months ago

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    9 months ago

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    Puppy Dog Nursery

    Puppy Dog Nursery

    (12 reviews)

    False advertising and a disappointing experience…read more We came in as a group interested in meeting and potentially adopting a puppy. We were told that if a puppy was awake, we would be able to play with it. However, when we asked to meet a puppy that was awake, we were told no because that puppy had "played too much today." We then picked another puppy we were interested in meeting and were told no because we were "a big group." What was frustrating was that another family who arrived after us was placed with a puppy to play with because the staff selected that puppy for them. That family did not request that specific puppy, while we were told we could not meet one we were interested in. Our group was a family of four, and the other family had three people, so the reasoning did not make sense. The staff member then asked if we were "really looking to adopt." I said yes, but after this experience I decided I would not be adopting from this location. She explained that we would still have to be approved, which I completely understood and had no issue with. The issue was the inconsistent treatment and the feeling that we were not being given a fair opportunity to meet the puppies. This experience left us feeling like this place is not focused on helping families find and adopt puppiesFollow-up to your response to my review: I want to clarify a few details. The other family did not have an appointment -- they were actually teammates of our daughter from her softball team. We were there separately, and we were interested in meeting a puppy because we were seriously considering adding a new dog to our family. Our goal was to bring home the golden puppy as a playmate and companion for our 1.5-year-old lab. We were not there just to visit or play with puppies; we were genuinely interested in adopting. The frustration came from feeling like we were given different information and treated differently when trying to meet the puppies. We understand that there are adoption procedures and approval requirements, but we would have appreciated clearer communication and the same opportunity to interact with the puppy we were interested in.

    We drove a half a hour to see a certain puppy just for them to tell us we have to wait a hour. We…read moredid and as soon as the time was up. They let another couple come and see the puppy instantly. I asked the staff about and they said I could just see a different dog because the other puppy was busy. I wasted a hour on my life for nothing. Staff is very unorganized and don't communicate with each other. Also the owner is so insanely "childish" by the way she talks to customers. Won't be coming here again! **RESPONSE TO OWNER** Couldn't you have told us there were people who had an appointment instead of just letting us wait? Also, the people who "had an appointment" were high schoolers and we were looking to buy right then and there.

    Crystal Maine Coons - petbreeders - Updated September 2026

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