I visited PC Planet based on the positive reviews I read. I have to say, this company is great!…read more The gentlemen in the office are professional, courteous, and very thorough. Everything they did was explained to me in detail along with the cost, which was certainly reasonable. I highly recommend this place for your computer problems and/or sales. Pamela

Great and friendly service. Laptop runs like new, prices are very reasonable…read more Bring dog biscuits for little Teddy when you come! Was recommended by a friend and am recommending back to the general public. You got my business for sure.

Tech came quickly. I had three issues: no audio, not connecting to iphone, and battery problems…read more Only fixed one, $150 later. Very disappointing.

I picked this business directly off a Google search and the 5-star reviews. My laptop was not…read morecharging. Ez Tec ordered the necessary parts and I picked up a fully charged laptop. They are reliable, reasonable, and qualified. What more can you ask for? Thank you for your prompt service, Ricky!

DO NOT GO HERE!!! WHAT A RIP OFF!! Absolutely the worst computer repair guy I've ever dealt with. I…read moreshould have known when I walked through the door and was met with a wall of cigarette smoke and computer screens from the 90's. The owner told me he would take a look at my computer and I didn't here from him for 5 days. When I called to check the status he told me he didn't even have the equipment to fix a windows 8 computer and that he took MY hard drive out and put it into another customers computer because he only operates on Windows XP which is 3 generations old. After telling me that my laptop was essentially destroyed, he then tried to tell me that trying isn't free and that I owed him $300 for the "work and time" he put into it. When I asked him how he came up with that price he told me that he worked on it for 16 hours. I then asked how much of that was wait time, which he specifically told me on the phone he does not charge for, he then told me only 2/3 of that was wait time which is why he was only going to charge me $100. When I asked for an explanation of services and told him that I had consulted with another repair man in Gainesville who said he could ACTUALLY repair it for a cheaper price, he told me that I "dont understand whats wrong with the computer or else I wouldn't have dropped it off here." When I asked if I could pay him then pay the other tech to actually repair it, show him the receipt of the repair and the finished product and receive my money back, he said "maybe, depends on my mood that day." I tried explaining how unethical it is to charge someone for services unrendered, especially when his knowledge of the product was the main reason he could not deliver those services. He told me "how I run my business is my business." When trying to figure out how to pay $100 for a non-repair he told me to "put on my sad face and ask my parents for money." I have never been so disgusted with a so called business man in my life. He told me he was holding two other peoples laptops that also couldnt pay for the exact same reason. I sent my dad in there the next day to pick it up, which he scoffed at, and he witnessed someone in line before him, complaining to the owner about the EXACT same scam he pulled on us. Needless to say, anyone who bases their price on "the attitude of the customer when they come in" (this is a direct quote from him) does not know how to provide a satisfactory product at a reasonable price.

They held my Mac a long time (actually more than 5 days), but the result was worth it.read more

Never used his services, His rate was higher than a few others and he was not willing to change and…read moregave me an estimate that ranged from good to totally unacceptable.

Five Stars all day long for this business. Went for what I thought was a cracked camera lens on my…read moreiPhone turned out to be just the protective plastic protection part. Guy says it happens all the time still really nice of them to help me out. No charge looks like they can do an array of repairs and fixes.

Great service the screen was fixed in less than 20 mins and it was affordable. Definitely will go…read moreback if I need to fix any broken screen again