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    Ask the Community - PC Planet

    My daughter was going to bring in my computer and I'm work M-F 8-8PM? Is there any way I could please drop it off Saturday and just call me whenever you all figure out the problem please

    We are open Mon-Fri 9-5 and by appointment only on Saturday. We please need 1 day advance notice for appointments. Thank you.

    Don’t See Your Question? Ask Away!

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    Tech Bros

    Tech Bros

    3.7
    (15 reviews)

    Had a problem that seemed insurmountable. A dead phone with a damaged screen and 252 pictures that…read moreI wanted and was told by others could not be retrieved. The effort and price were described to me in detail. 48 hours later I had my pictures on my new phone. Awesome, simply awesome.

    I took our iPad Pro 2nd gen to have the battery replaced. I had called first before going out there…read moreon a Sunday 6/28/2026 & was told they worked on iPads. We went in & I told the tech the problems that we were having , that it kept going on & off only that morning & that it was getting hot at the area where the battery is. Being a master electrician & working on UPS systems I knew it was the battery. I also know you can't screw up the computer buy changing the battery.The tech wanted to do testing on it & I told him it was the battery to just change it. He said he would deduct the testing from the quoted price. He turned on the iPad & it came on no problems. It was losing charge quickly so again it was the battery. He said he would run a movie on it to see how it does so I said ok. The next day he called & left a message that they do not work on that iPad model, I called back & he told me it was because of the screen. I went to pick it up & what he did was killed the battery. He ran the movie on it & drained the battery completely. Now I can't access anything on it because it will not take a charge. The dumbest thing about the whole situation was I told him it was a iPad 2nd gen (he should've known then they don't work on them)& also he could have looked up the model number & serial number that was on the back of the iPad to confirm it. But I guess these tech's aren't that smart & shouldn't be working on electronic equipment. I know apple doesn't repair older models just to get you to buy new ones. But you can buy other brands of batteries that will work. This was a dick move they did screwing up our iPad & then claiming they don't work on that model. This is a unprofessional company

    PC Planet - itservices - Updated July 2026

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