I have used Arctic several times . They are dependable, polite service man, and reasonably price…read more I will use them again And will recommend to family and friends. C. Elam

I'm leaving this review here after the very rude response that I received from the Manager Patrick…read moreregarding my google review. RUN FAR AWAY. I called this company out to inspect my bonus room and give a quote on adding insulation. I was told they would send an estimate after they inspected. I never received an estimate and instead received an invoice for the inspection. I was never told about the inspection charge prior to them inspecting my house. I'm well aware that some companies charge for inspections and some don't. The problem here is I was never told about the charge until over a month later when I received the invoice. This should have been communicated before the appointment. By law it should gave been communicated before the appointment. I called to speak with the Manager "Patrick" and he was very rude in his tone and hung up the phone in my face. This is not a company that I would recommend to anyone. I definitely wouldn't want anyone with his temperament in my home.

I have been a customer for over 20 years with Ray Baker. I hate to say, I will no longer utilize…read moreservices of this company. Yearly maintenance has been paid and I have yet to receive a completed service for this spring. The tech came out, and was to return. This was over 4 weeks ago and no one has come back or addressed this issue. It is my understanding they have had some turnover of employees which I understand but communication is a must for customer service. An individual answering incoming calls actually hung up on my wife when she questioned the service agreement. I have left 3 voicemails with no return call. I am not sure what has taken place with Ray Baker, but it is time I move on to a more reliable company. I have contacted another local company that had great attitude and welcomed my business in the future. I cannot recommend Ray Baker any longer

I've been waiting for my 10-2 timeframe. It is now 3:15 and I just got a call that the plumber says…read moremy job is too hard and he won't be coming. Wow. I'm surprised this company is still in business with customer service like this. Do not bother.

i called on them i had gasline busted. they came and did fantastic job their employees are…read morefriendly and very competent .they did not leave a mess.I will use them everyime. and they have reasonable prices.

On 9/29/2016 they came to fix a simple leaky pipe.. They removed about about 12inches of piping…read more They replaced with different fittings thats on all the other pipes and didn't even put the turn on valve back in.. One of the seats was still leaking and he said he be back after work because he drives by here on his way home.. One of the employees stopped by about 5:30pm to replace the seat that was leaking.. He put another one one but did not stop the leak.. He said he didn't have another one with him so he said he be back Friday, the next day.. I waited all day and even called but my calls was ignored.. The boss finally left a voice mail and said I would be last on the schedule for today because getting to my place was a pain in the ass.. His words, not mine.. Well they never showed up and it's 10/4/2016.. He will not return my calls and I'm still without water...very poor businessman..

I just want to let people know that if they have a water leak call rotor rooter in Memphis…read more after the leak was fixed John and c.j were there before I knew it they explained what was needed to be done so I didn't have mold problems in the future they removed so much water

Great Service! There team was on time and fix the problem the very first time. Very professional! I…read morewill use them again.

We had one toilet spring a leak on a Saturday night and another that wasn't working properly for a…read moreweek. We called Neighborhood Plumbing on the following Monday. They said they'd be out the next day (Tuesday). The next day they called and said they had some emergency and couldn't come til the next day (Wednesday). Someone did come Wednesday to check out the toilets to see what they needed. Said he'd be back the next day (Thursday) with with necessary parts. He called Thursday and said he had another emergency and couldn't come that day and that he'd call the next day (Friday) to set up a time to come. Talked to him Friday... said he'd call me right back. Never called back, never showed up! By now, it's been 6 days without the use of our most used toilet!! We are absolutely furious and would certainly not recommend them to anyone!!!

Came home and my house was so hot. AC blower wasn't turning on. Called Tate's Heating and Air after…read more5pm on a Saturday. They sent someone in 20 minutes and fixed the problem in no time. Even though it was an "emergency " call they didn't charge me extra fees. Other companies wanted to charge me a $150 fee. Definitely would recommend.

Rarely do you get a plumbing company that goes above and beyond, but these guys do. I called them…read moreto fix a leak in my kitchen sink and they arrived in about a half hour. They found my disposal was loose around the top. They charged me for the service call only. Two days later, it was leaking again so they came back and replaced two parts on the sink around the drain. When I ask how much I owed them, they said "no charge". Could not believe they didn't charge me at least for the parts. Would definitely use them again and recommend them to everyone I know. They were very professional and caring people.

when i called they called right away but I sent the job detailed information through email. It is…read moreso frustrating they never responded why they can't quote or perform the rough in plumbing, heat pump

We called Salinas Mechanical to perform standard AC inspection and maintenance during the 2022…read moresummer heat wave. The owner came out and did a great job and even suggested some things we could do ourselves to improve efficiency. While making conversation, I mentioned an electrical wiring issue and he said he would be happy to take a look. We scheduled an second appointment and he returned and had the issue fixed in a short period of time and for a reasonable price.