Excellent service. The person that came from Smith's was very professional and friendly.read more

After having moved back to the area, I called Smith's because of the great experience I'd had…read morepreviously lived here. No hiccup in the quality of service. Everyone who answered the phone or returned calls was courteous and helpful. We needed a new toilet with bidet seat for a disabled son. Is tomorrow ok for the tech to come out for a quote? Wow! Next day, Cabe arrives, no spiel but an honest assessment, good information, no BS. He was knowledgeable, friendly, had an easy humor. And he listened to us! Next week he installs the toilet and bidet, and on his way out I ask him to look at the faucets in the laundry area. They were pretty bad, and as I had already thought, should probably be replaced. Give me a quote, I say, and when he does I ask when he can do the work. Right now, he replies, pending clearance from the office. Clearance granted, he replaces the faucets with new quarter turn ones. Yes, he had to cut into the wall, and while he wasn't obliged to patch it up, he put it back together fairly well. Not long after that we called about a leaking shower. Again Cabe shows up. Replaces the cartridge, but while the leaking stops, the shower handle spins 360 and doesn't check the water from reaching scalding temperatures. But he doesn't support that brand of faucet. Nevertheless, he needs only a few parts - he actually hunts them down at the local big box store! When he leaves, we have a working shower that won't burn our son. He didn't have to do go to all this effort. But he demonstrated a concern for our son's needs. We were the focus of his attention. Excellent service and a real nice guy. Cabe was outstanding, a real gem. Trustworthy. He's like a good friend. I can't recommend Smith's highly enough.

I have been a customer for over 20 years with Ray Baker. I hate to say, I will no longer utilize…read moreservices of this company. Yearly maintenance has been paid and I have yet to receive a completed service for this spring. The tech came out, and was to return. This was over 4 weeks ago and no one has come back or addressed this issue. It is my understanding they have had some turnover of employees which I understand but communication is a must for customer service. An individual answering incoming calls actually hung up on my wife when she questioned the service agreement. I have left 3 voicemails with no return call. I am not sure what has taken place with Ray Baker, but it is time I move on to a more reliable company. I have contacted another local company that had great attitude and welcomed my business in the future. I cannot recommend Ray Baker any longer

I've been waiting for my 10-2 timeframe. It is now 3:15 and I just got a call that the plumber says…read moremy job is too hard and he won't be coming. Wow. I'm surprised this company is still in business with customer service like this. Do not bother.

Fantastic service and quick response! Oscar was extremely helpful getting out to our house in the…read moreevening when our unit stopped blowing cold air. He arrived within an hour of my call. Quickly diagnosed the problem and gave me some helpful maintenance tips to help keep my unit running strong. I'd recommend Opachs to anybody!

Im not sure because I did not use these folks but based on the reviews and quotes I've received…read morefrom them, I'm thinking about using them in the future.....Quotes were "MUCH CHEAPER" than MR. GREENWAY out of MEMPHIS

Called Sandy in the office and asked about replacing the upstairs unit. Danny came out the next…read moreday and reviewed and gave me a quote. Said they could be back in about a week. About a week later they showed up and replaced the compressor, furnace, and coils all in a single day. Everyone was friendly and organized. Great business and people!

I contacted Payne Services to run a gas line from MLGW to the fireplace for gas logs. The…read moresuccessful journey started with Sandy who is the office point of contact. Within two days, Danny assessed the requirement and provided a quote. Two days later the Payne Team (Jeremy, Will, Pat and Danny) got the line ready for the county inspector. The inspector pointed out the attention to detail and workmanship. A day later, the logs were connected and a different inspector provided the final approval. In brief: the Payne Team did what they said, they were very friendly, they had their work acknowledged and I provided the Payne contact information to friends and family. Thank you again Team Payne.

Electrical Estimate for new addition. Prompt response, reasonable priced, estimator was…read moreknowledgeable, professional, and took time to cover everything with me. This is a service everyone show used! Thank you. I appreciate you.

Choate's installed a complete HAVAC system for us 9 years ago. I called them on a Friday because…read morethe AC was not cooling. Was given a Saturday appt. from 1-7 PM. The tech spent over two hours and took 22 photos of the AC system, the furnace, the hot water tank, the main breaker box. 22 photos trying to find something else to tell us needed replacing. He said we had a leak but he could not find it. He said he could do a pressure test for $400. and keep looking, or we could buy a complete new AC system for $10,000. I asked if he would refill system with refrigerant while we considered our options. He said that would cost $190 a pound for the refrigerant which required 8 pounds, for a cost of $1,520. Our system still had 12 months of original warranty remaining but the tech was of no assistance in determining if the leak was even in one of the AC components still under warranty. He was only interested in selling more testing, or a complete new system. The next day I called another company. He showed up on Sunday no less, found the leak in 30 minutes, tightened a connection, added 2 pounds of refrigerant, and charged us $260. for a SUNDAY service call ! I paid Choate's $159. for their trip charge plus a diagnostic fee, which was " You have a leak." And remember my system was installed by Choate's and still under warranty. Stay away from Choate's, run away from Choate's as fast as you can.

I was having so many issues with another plumbing company. I then called National Economy Plumbers…read moreand they did a spectacular job. They were profressional, on time and prepared, and very reasonable cost. They fixed my issue very quickly. I highly recommend them!

We contracted with NEP to replace our shower system. Laura, Glen, and Rise were so helpful in…read moredetermining options by explaining all the processes and products required. (removal and reinstalling cultured marble walls & shower door & frame) The plumbers (Guillermo & Malcolm) were professional, friendly, & explained the whole process going straight to work on arrival! The tile/marble man, Daryl Ricks, was amazing as well. He & his co-worker removed and re-installed walls, door, & glass panels that look better than new! All done in less than a day and everything left clean & lovely! Would not hesitate to hire them again!

100% Grade A service and response to our call. Andy was the plumber and he was very nice and he…read moreknew exactly what he was doing --- went right to work and got our problem fixed. He even fixed another problem that we had whike he was here. 100% recommended

Quick response, quality work. I've used on two occasions and this is now my go to plumberread more

I've used Johnson Plumbing on multiple occasions now. They were just at my home yesterday. They…read morealways do a great job! (And I'm not easy to please.) They were recommended to me, and I understand why. These are very competent, caring, and dependable professionals. And sometimes they almost apologize for having to charge you! It's obvious they care about their customers. I highly recommend them, especially having used them many times now. They've made many repairs in my home and have always done a great job!

Kudos to the Johnson team. I had a water leak in the ceiling and they have 24 hour service. They…read morefixed the leak on Sunday morning. The leak was not easy to find. Thanks Joe