So, this place is big and busy. Their fitting Glenda with a heart monitor today, so as usual, I'm…read morealong for moral support, being the great guy that I am. Once inside the room, the RN is doing a great job of explaining what Glenda needs to do. She looks familiar. Turns out we went to school together. First time I've seen her since 1974. God, I'm old. Anyway, Glenda's all hooked up and ready to go. Other than Cardioligists that are hard to understand, this place has been a goldmine of help and information. Thanks!

Cardiology consultants was clean and seemed efficient, but technicians were cold and genuinely…read moredisinterested in what they were doing. They appeared to just be talking at me not to me, not listening to anything I had to say.

This was our very first time coming here. Our mammogram machine was down where we normally get ours…read moredone, so I called around. As soon as they got our referral, they made our appointments and got us in quickly. All the staff were very friendly. I had never been here and didn't realize this place was here. We will definitely be going back and keeping in mind that they have a walk in clinic as well.

Care was poor. I was wide awake during the pacemaker procedure. Kept telling him I could feel…read moreeverything, please stop, was crying, asked, begged to be put under sedation and he did nothing. I am emotionally scared for life for what he did and will never use him again. I will tell everyone of my experience with Duddyala. No concern for his patients!!! He is all about the money. Office Mgr said to report him. Device care said to get medical records and i have them. I will never recommend him again!!!

I was misdiagnosed and treated for a heart condition I did not have for several years. Dr. Duddyala…read morecorrectly diagnosed the problem I actually had on my initial visit with him. His treatment regimen corrected the problem completely.

One of Abilene's hidden assets, a professional blood donation center. My mom went here for many…read moreyears and I now am going. The staff is so professional, no waiting around, they get right to it. I was out in less time than any other place I have donated. There is no comparison to the other blood centers, way better facilities and staff. Perfect and quick stick, and they wrapped up my arm in a compression bandage to remain for four hours--guess what? No bruise and no pain later! Thanks

Yes, sticking needles in me gets my attention. Lucky for me, this was a good experience. Paperwork…read morewas quick and easy, she stuck me the first time(thank you), and I was in and out in about 45 minutes. Friendly and professional staff. I'll be back, or will I?

Good internist. He knows his medicine.Very conscientious; doesen't forget what you disgussed on…read morethe last appointment. He is friendly and has good raport. You will feel at home. Nurses are helpful and friendly. You will most likely approve of him and his treatment.

The staff is friendly and super efficient. The care is first-rate. They really listen. Best of all…read moreworlds!

Morgan did a great exam and she was so nice and sweet. Answered all my questions. They got me in at…read moreappt time with no wait and i was seen by the doc immediately. In and out of there quickly. Would highly recommend

If I could leave no stars I would. Please take time to read especially if you're considering taking…read moresmall children here. I recently visited My ER with my 3-year-old son while out of town visiting family after he sustained a fracture to his arm while playing. Unfortunately, this was the worst healthcare experience I've ever encountered. To provide context, I've been in healthcare for 11 years, with 8 years as a NICU and pediatric nurse, and I now hold a Family Nurse Practitioner (FNP) degree. I understand the challenges of healthcare, especially in pediatrics, but the care we received fell far below acceptable standards. The visit started on a positive note. The medical assistant was kind, compassionate, and understanding, clearly experienced with children as he shared that he had three boys of his own. The x-ray technician was also kind and professional. However, the FNP who attended to my son did not perform an adequate assessment. She asked me to move my son's arm for her rather than conducting the exam herself. As a fellow FNP, I found this surprising--assessments are fundamental to providing care. The most traumatic part of the visit came when a nurse from the ER side arrived to apply a splint. She entered the room without introducing herself or explaining the procedure to me or my son. Instead of taking a moment to calm my scared and hurting child, she abruptly grabbed his arm. Naturally, my 3-year-old started screaming and resisting. As a former pediatric nurse, I know how important it is to communicate with children, explain what's happening, and even let them explore the materials to ease their fears. When my son resisted, she started yelling at him to stop moving and hold still. I intervened, reminding her that he was only 3 years old, hurt, and frightened. She then turned her yelling toward me, rudely telling me that he was "old enough to listen" multiple times. It was a deeply upsetting and traumatic situation for my son and me, and it escalated unnecessarily due to her behavior. To make matters worse, as we left the clinic, visibly shaken, the front desk staff showed no empathy or apology. Instead, when I confronted them about rolling their eyes and shaking their heads, they rudely responded, "How do you know what I'm shaking my head about?" This lack of professionalism and basic courtesy was appalling. It's clear this facility needs significant pediatric training if they intend to care for children. Medical staff must learn to communicate with both parents and children in a compassionate and professional manner. As of 12/3/2024, I strongly advise against bringing pediatric patients to My ER. If you are burned out in healthcare--whether as a nurse, receptionist, or office manager--it's time to find another path. Families seeking care deserve much better than what we experienced.

Update 5/16: Julie, the manger here, reached out to better explain their insurance process, which…read moreis confusing. She has resubmitted the claims as well as assuring us the staff would be better trained to explain the insurance process when a patient first comes in. Hopefully that will avoid future problems for others. I appreciate her kindness and help. This facility has separate insurance acceptance 495590 for urgent care or emergency care which I've never heard of. When I asked about this they assured me it's an old policy and they accept all insurance. They told my daughter the same thing. Her insurance just denied the claim for being out of network and the bill is 5k for a steroid shot and some prescriptions. She actually went in asking for urgent care, they decided to move her to ER "just in case" (?). The woman in billing will not call, and all you can do is leave a voicemail.

ASMO can take care of just about any physical injury you come up with. I think there are 4…read moredifferent doctors and they have their own physical rehabilitation center in the building. Dr. Duprang repaired my rotator cuff years ago, and now I'm back for my knee. They stay really busy, but they get me in as quick as they can. The whole staff is friendly and knowledgeable. If my knee turns out good, I'll make it 5 stars! Fingers crossed!

Dr. Lacey Clawson…read more About five years ago I dropped a frozen ham on top of my left foot. I finally was tired of the pain and visited Dr. Clawson. She believed it would be a cleaning of the big toe joint (cheilectomy) but also said that if it was bad - it would be a fusion (Hallux Arthrodesis or MTP) So we scheduled the procedure and I had it January 31st, 2025. It ended up needing a fusion - there were bone fragments and no cartilage at all. Five weeks post op - I am still in the boot (typically need a boot until six weeks) but I am THRILLED with the results. After years, I am in no pain and look forward to long walks and really appreciate the care Dr. Clawson has provided.