Metro by T-Mob. 5Gg 5:47 PM…read moreGreat V Type of Care V Care Quality V Office Experience I been going to bio for 3 months never had a bad experience, as I continue to proceed to come back, debbie has been great at what she do with her skills and her way with her words when shes communicating with u, very quiet professional and me haven mental issues and antisocial, talkin and seeing her will have u smiling thanks for Debbie ?

I have been donating my O-neg blood and plasma for many years after getting a pacemaker. I am 77…read moreyears old. My neighbor suggested I try BioLife, so I went to this location on Richmond Avenue. There was only one person at the Check-In counter so I had to wait 20 minutes. Once I checked in, which took 5 minutes, I waited another 5 minutes before seeing the first screening unit. The screening took about 5 minutes. I then waited for 10 minutes to visit with a nurse for a physical exam. The exam lasted only 5 minutes. The nurse told me I was not eligible to donate because I had a pacemaker. That's odd. I've been donating for years with a pacemaker without a single problem. I asked the nurse why the disqualification wasn't posted on their website. The nurse didn't apologize. So, I wasted $45 on Uber and 1 hour of waiting in lines just to be denied. This place was a zoo. They were short staffed which caused very long lines. I only met one staffer who was pleasant, the rest appeared to be rushed and unconcerned. One nurse appeared to be frantic while trying to move customers along. After witnessing all of this, I can't imagine why anyone would go here except those who were hard pressed to get some money. Thanks, but no thanks. I'll continue to donate for free at Gulf Coast Blood Centers where I'm surrounded by pleasant staff and get free snacks, including Otis Spunkmeyer cookies.

I've been here a few times but this was hands down the best experience I've had here! I came to…read moredonate blood on my birthday and the process was super simple. From check-in till the time I finished was a 45 minute process. The staff here are so so kind! Everyone is super friendly and have great attitudes. My personal phlebotomist who took care of me today did a wonderful job at providing great service. She was friendly, kind, very attentive to me. They even made me a goodie bag for my birthday and I received a ticket to the Galveston Mardi Gras! Such a wonderful experience. I'll be sure to be back soon to donate!

The Westchase center is fantastic! I have been coming to this location for years - the staff is…read morealways professional, friendly and caring. You are quickly checked in, each chair has its own TV, and the snacks provided are great with lots of variety. Giving blood makes you feel good because you are truly saving lives! And, remember, there is no substitute for blood! Go online or call the Westchase Center on Westheimer today to make an appointment!

In the midst of Covid-19 where else are you going to go out other than to donate blood? The woman…read moreat the desk was friendly and the process was efficient. This will likely be my regular blood donation site from now on.

If I can put 0 I would it was my first time there and last time so unprofessional they call your…read morename to take you to the back and they walk off on you before u can even see what room ur going to I had to return back because there communication is so bad from front desk to the back they were worried about making sure they had the next day off on top of that while they're working on me, they're having their own conversation the dentist ohh did you cut a piece of cake for your husband to take home makes it why I had to return so unprofessional

This is the best dental clinic I have ever been to I have come here from 6 year ago and now I bring…read moremy child here .There is little or no waiting time to sit in the exam room. Everything is catered for thoughtfully. Will definitely come back here! Highly recommend this office to anyone wanting dental work.

This facility has treated my mother so poorly during her stay. She has dementia and they have fully…read moretaken advantage of her condition. I've heard nurses speaking to her so rudely and refusing to offer her any assistance. When we visited, she was visibly unkept, unable to shower and not provided with proper nutrition for over a week now! The communication at this facility is non-existent! I've spoken with the complaint department with absolutely no resolve. I've also left message after message for the clinical director and nurses with no solution or even a returned phone call! Voyages Sugarland will not provide me with a possible release date, the issue is just put on another department. Don't ever allow your loved ones to be sent to this facility! They will be neglected and you will not receive any communication. This facility deserves to be reported to the state and shut down!

After my previous review regarding Voyages Behavioral Health of Sugar Land, I received a call from…read morethe discharge planner, Eric, asking what time I would be picking the patient up tomorrow because he would be discharged. I explained that I had been calling for days to provide input regarding discharge planning and had not received any return calls. I asked what the discharge plan was. He stated that the plan involved outpatient facilities not covered by the patient's insurance and not affordable, making it unrealistic and not functional for continuity of care. When I requested to speak with the therapist or psychiatrist before committing to a pickup time, he acknowledged my request and said the therapist would call tomorrow, but insisted that I give a pickup time immediately for his paperwork. He repeatedly stated he had nothing to do with the planning but still pressured me. During the call--in front of the patient--he made several inappropriate statements. He said that he himself should have been gone already, implying that we were wasting his time and that it was our responsibility that he had not finished his work within his hours. This was unprofessional and unethical. When I responded directly, he claimed I was "triggering the patient," when in fact it was his own statements causing distress. Additionally, while I was on the phone and he did not like what I was saying, he asked the patient, "How old are you?" in a manner that seemed intended to manipulate the patient into believing they did not need parental involvement. Fortunately, the patient did not respond that way, but this behavior was unprofessional, unethical, and manipulative.

I have been seeing Dr. Yang for many years. She is very knowledgeable and truly cares about her…read morepatients. Dr. Yang's Medical Assistant is the best.

For over 17 years, Dr. Yang has been outstanding. She is thorough and takes plenty of time to…read morelisten and explain carefully. I consider myself very lucky to have Dr. Yang as my doctor. She found a potential problem and followed up brilliantly. I would not change doctors for anything! She is the best!

We had a wonderful in patient experience. We were transferred from the med center. The staff is…read moresuper helpful and polite. The surgeon we worked with was great, very commutative. Don't write this off!!!

We arrived today, initially the lady at the desk was nice but then another woman arrived she was…read morelate for work so that had to discussed for 10 minutes then they back behind a wall to talk some more. Finally they begin the check in for a scan, outpatient, the new worker was obviously hung over &wasted and unable to function properly they came with another woman had to come check us in, when I brought condition of the lady at the desk, she replied "you have to work with what you got" That is your healthcare system in a nutshell The computer was not functioning so we waited waited&waited some more we know not to get healthcare at this facility I'll add what happens at the scan

Horrible considering calling cooperate to get them closed everytime I'm hear it's dirty and I'm…read moresuper uncomfortable. I never have a good visit here at the Kirby location it's way more comfortable and their way more understanding

Never coming back again the waiting and they never answer your call or text and when they do they…read morewill hang up.

From the moment I walked in I was attended quickly to the labor and delivery room. Mona was the…read morelady that was sent to me and from the start she was there till I had the baby. She was very nice and helpful throughout my labor and I was able to have a successful delivery thanks to her. I will say I found it a bit disorganized as after I had the baby I was waiting to be transferred to my other room for about 4 hours. There was some mistakes made while I was there but overall everything turned out good. I did love the fact that my baby never left my sight. He roomed with me throughout my entire stay. Overall everything turned out good. Compared to Sugar Land Methodist where I had my first child I would say they need to have friendlier nurses and be more organized. Thank you for everything! On a side note it kind of sucked that the cafeteria wasn't open on the weekends which is when I came in for delivery. My family had to leave to get food instead of being able to just stay and get something. It would be better if they could open weekends too. As well as the gift shop would be nice.

This place is an insult to hospitals everywhere. Although they do have VERY FEW great staff, the…read moreoverall attitude, compassion, or basic human decency left many of their "doctors" and "nurses" are severely lacking. I won't waste time explaining the specifics of my visit, but needless to say I would rather be treated by an animal infected with rabies than this "hospital" ever again

tl;dr - this is the most expensive way I've found to give your blood to someone who may or may not…read morebe a medical professional. The Yelp Deal: If you purchase this Yelp deal, you are only getting $10 off. It is NOT paying for a treatment. You will be charged another $99 when you go (total charge of $189 for a service that is normally $199). Also, double check the 5-star reviews - most are more than two years old and posted by people with few friends and even fewer reviews. Booking online: As soon as you book online via their website, you'll receive a phone call from someone confirming the appointment and asking if you have any questions. Keep in mind that the website does not mention how much services are going to cost unless you pre-pay with PayPal. So, I booked online with the pay later option then got the Yelp deal thinking I was covered for the treatment. Cost of the treatment is not a question I would have thought to ask the person confirming my appointment. Check in: You fill out some paper work and sign a few documents. Nothing too terrible or time consuming. Keep in mind that I arrived at my appointment 30 mins early and got into the room 10 mins early. At no time during the check-in process was I told how long the treatment would take but based on my research online, I had planned about 30 minutes. Consultation: Courtney took me to a private room and because I thought I was talking to a medical professional on my first visit, I went into a quick recap of what I was hoping to accomplish with these treatments. Courtney was overwhelmed by more than, "I'll take the vitamin bag" and called in Kirk to talk to me and to make me a custom bag. STOP SCANNING - THIS PART IS IMPORTANT: At this point in the visit, it still hasn't occurred to me how easily I'm convinced that people wearing scrubs are medical professionals and now that I think about it, at no point in this process was anyone referred to as a Doctor. Blood work: You sign a document that says you understand that blood work needs to be done prior to IV Treatment but the fact that they don't tell you what they're checking for (besides blood count) makes me very, very uncomfortable. They have your blood by your consent and you have no idea what they're going to do with it or who they are going to send it to. My anxiety takes me to a place where my blood results are now going to be sold with my credit score on the dark web or used in some sort of cloning experiment funded by ancestry.com. Seriously, I just gave them my blood with absolutely no follow up questions? I'm an idiot. The treatment: Courtney brings in a bag of yellow fluid and tells me that the chair I'm sitting in can recline if I want it to. I confirm that it should take about 30 mins and he says, "maybe 45." BTW, it took my bag an hour to drain. He checked on me a couple of times but only offered me a call button at the end of my treatment... to let him know when the bag was empty. If you decide to do this, please remember to ask for a blanket beforehand. I didn't realize how cold the fluids would be going into your body and of course that temperature is going to end up throughout your entire body. They did not offer a blanket or water or anything except the Counting Crows Pandora channel to listen to while I was in the room. An hour of the Counting Crows channel on Pandora. Please remember to bring your headphones. Check out: When I complained about the wait time, the new admin at the front desk told me to ask for the short bag next time. Seriously? Next time? Why wasn't that an option given to me THE FIRST TIME?! For those of you still convinced you want to do this, please (for me), ask for a blanket and the short bag. And if you could find out what they're doing with our blood, that would be fantastic. Also, she didn't know how to ring up the Yelp deal because I'm apparently the only person who has ever fallen for it. I arrived 30 mins early and was there for an hour and 40 mins in the middle of my work day. Considering their hours of operation, the cost, and the wait time - this is clearly not a service targeted to anyone who works regular business hours or (let's face it) even works at all. If this review saves one person $199... I'll feel way better than I did after this treatment. Let's talk about how I feel: Like someone who wasted money paying the tab for someone they just spent two unproductive hours with and who they are never going to call again. And two hours later, my urine is the same color as the fluid they had in the bag. Coincidence? Bonus: While I was impressed (and maybe a little hurt) that they didn't try to upsell me to anything else they were selling in the building (Lipo, Saxenda, Botox), I do feel like they are missing a HUGE marketing opportunity by not offering a Super Soldier discount - a bag a week for only $10,000 (That's a savings of $348)!

It's better off you go somewhere else. If you decided to come here for any reason please write down…read moreexactly the price and what you want. This my our experience. my niece got a major dental surgery and not able to eat solid food for a few days and feeling a little fatigue. She has fast metabolism and usually consumed a lot of food but not being able to eat solid food for a few days making her tired and lost some weight. We are hoping the Myers IV will help with her energy and recovery. We call in to check if we can come in that day and the price of the IV. We was told there are 2 types of Myers Cocktail IV , 1) $150 @) $199. I drove my niece there and decided to also get the IV while waiting for her, I ask about the Glutathine IV and was told there are 2 options 1) $199 and $250. We told the staff my niece with go for $150 option and I would go for $199. After we were done My niece was charged $199 and I was charged $275. We were both shocked. We ask them again and they told us these are the prices for what we got. We were not in a mood for argue with the staff. We paid and left. There is no price chart in this office or on the website so it hard to argue with them. I felt confident that I didn't ask for $275 option b/c in my mind my budget was under $200. However, I will give them the benefit of the doubt that there might be a misunderstanding or miscommunication between us and the office. But at the end we had to pay for more than what we were quoted for. That did not sit well with us. If you decided to give this place a try for whatever reason, make sure to write down the price and the services they quoted you for. The staff was nice and friendly, it hard for me to know who is responsible for this shady transaction, did they follow the business owner instruction? or was it their way of doing business. Why waste your money and have to deal with this. We will never come back here again.