They will find a way to inconvenience you. I'm Not sure if…read morethis is because they are always training a new person or what. They scheduled an appointment for me and when I showed up I waited an hour then another 30 minutes for processing just to find out that I cannot donate until the next day. Not the day they scheduled for me. Another example is when they had the doors open for deliveries on a hot humid day and my temp was 99.5 after waiting for 30 minutes and processing for 20. They even were talking about how hot it was and that everyone temp was high that day. They couldn't check my temp the right way only with the gun which is highly innacurate. Drove over to my PCP and my temp was completely normal and I donated! 12/17/24. It's obvious not all GCRBC are the same. I've donated over 20 times in the past four years and I cannot stand this office.

I have been donating here for years and recently even started volunteering! The staff here care…read moretremendously about their patients and the mission of The Gulf Coast Regional Blood Center. You won't find a better place to make you feel excited about saving lives! I encourage you to stop in and see for yourself. PLUS, you'll get a free fresh baked cookie, snacks, and a free gift!

Metro by T-Mob. 5Gg 5:47 PM…read moreGreat V Type of Care V Care Quality V Office Experience I been going to bio for 3 months never had a bad experience, as I continue to proceed to come back, debbie has been great at what she do with her skills and her way with her words when shes communicating with u, very quiet professional and me haven mental issues and antisocial, talkin and seeing her will have u smiling thanks for Debbie ?

I have been donating my O-neg blood and plasma for many years after getting a pacemaker. I am 77…read moreyears old. My neighbor suggested I try BioLife, so I went to this location on Richmond Avenue. There was only one person at the Check-In counter so I had to wait 20 minutes. Once I checked in, which took 5 minutes, I waited another 5 minutes before seeing the first screening unit. The screening took about 5 minutes. I then waited for 10 minutes to visit with a nurse for a physical exam. The exam lasted only 5 minutes. The nurse told me I was not eligible to donate because I had a pacemaker. That's odd. I've been donating for years with a pacemaker without a single problem. I asked the nurse why the disqualification wasn't posted on their website. The nurse didn't apologize. So, I wasted $45 on Uber and 1 hour of waiting in lines just to be denied. This place was a zoo. They were short staffed which caused very long lines. I only met one staffer who was pleasant, the rest appeared to be rushed and unconcerned. One nurse appeared to be frantic while trying to move customers along. After witnessing all of this, I can't imagine why anyone would go here except those who were hard pressed to get some money. Thanks, but no thanks. I'll continue to donate for free at Gulf Coast Blood Centers where I'm surrounded by pleasant staff and get free snacks, including Otis Spunkmeyer cookies.

Great place to earn some fast Cash. Everyone is always super nice . There's a phlebotomist named…read moreJordan she is so amazing total professional when she hooks you up to the machine. thank you CSL for hiring professionals like Jordan.

1st time I went in the computer "glitched" and I was kicked out i think it was an accidental user…read moreinput or something. 2nd time I came in passed everything and failed an "arm test" for an old scar burn and "redness" of a pimple on my neck. Wasted my time again ovet literally nothing. I never once had this issue with biolife. Look at the pictures... they failed me over this crap.

I've been here a few times but this was hands down the best experience I've had here! I came to…read moredonate blood on my birthday and the process was super simple. From check-in till the time I finished was a 45 minute process. The staff here are so so kind! Everyone is super friendly and have great attitudes. My personal phlebotomist who took care of me today did a wonderful job at providing great service. She was friendly, kind, very attentive to me. They even made me a goodie bag for my birthday and I received a ticket to the Galveston Mardi Gras! Such a wonderful experience. I'll be sure to be back soon to donate!

The Westchase center is fantastic! I have been coming to this location for years - the staff is…read morealways professional, friendly and caring. You are quickly checked in, each chair has its own TV, and the snacks provided are great with lots of variety. Giving blood makes you feel good because you are truly saving lives! And, remember, there is no substitute for blood! Go online or call the Westchase Center on Westheimer today to make an appointment!

I had an appointment for later in the day but finished with my doctor early. So, I showed up as a…read morewalk in and they would not see me until my appointment time. There was no one to talk to. It is all sign-in at a kiosk, which is okay, but I walked to change from appt to walk in. I waited about an hour, which I did expect some wait time. They were already an hour behind. There were supposed to be 5 technicians, but only 2 were working - I guess the other 3 called in sick. I am glad I am not paying for this service; my employer is. I will suggest they change servcies.

Worst experience with a lab. If you need to draw for your child or even yourself, go to Texas…read moreChildren's west campus, stay away from this place at all cost. I took my 2 year old to do a blood draw. After a whole 1+ hours of struggle, they drew half of what's required of the sample and told us to go the Texas Childrens. Don't let a child suffer if you don't have the skills/equipment! 1. Check in - all automated, there's no information about anything, how long the wait will be, any direction from the kiosk. I only learned after a kind gentlemen told me that we can check the queue on the TV in the waiting room; 2. Charge the maximum upfront - my insurance covers lab 100%, the technician draw up a bill $36+ and told me that this is the maximum they'd charge, they won't draw unless I pay, and that they won't do a bill to be mailed, and it's my responsibility to talk with my insurance - there's no customer service attitude at all; I don't think any other industry allows them to charge the maximum and for customer to argue to insurance to get refund; 3. Poor skill - the technician draw one of the two required tubes and there's no more blood coming, she repeatedly said my daughter is dehydrated, don't put blame on the patient when you don't have the skill to draw blood fully, my daughter was poked on both arms and she maneuvered the needle so harshly I can't stand to look. Just upfront refuse to take the order if you don't have the skill, you are just making a two year old suffer by going through a whole exercise and then discard the 1 tube that you already drew!

Man in blue called me names he stated to me that he was a manager. I asked the manager he said that…read morehe did not work here. He then sat infront of me and stared and made faces and I stated to one of the employees that he was being disrespectful to me and was making me uncomfortable and nothing was done.

This place has the worst staff and treat potential new donors like CRAP!!!! Everyone from front…read moredesk workers, fake nurses, so called Managers are ignorant acting & unprofessional! The nurses who prescreen donors play favorites! Some are obviously Racist as well towards melanin skin tone donors. They play ratchet loud rap music with offensive profanity in the lyrics. They stand around rolling their eyes, gossiping about donors and potential new ones. They don't even deserve 1 star!!!! I recommend GRIFOLS BIOMAT PLASMA CENTERS! Not perfect but EXTRAORDINARY & leaps and bounds above this trash establishment!

Finding a great PCP that could handle our family from ages 18 to 70 was critical and she is…read moreincredible! Its now been over 3 years and her individual attention has us each well and healthy! My mother in law went from always sick to hardly, my headaches and cholesterol obsolete, and the men/boys actually enjoy their visits as they are spoken to woth engagement and not generic. Genuine medical care and great team. Prompt service with labs and even ultrasounds on site! So many offices are tied to big brother methods and not this doctor, she is a genuine independent medical professional with years of experience.

My wife went here after a very disappointing experience with another health care provider. Dr…read moreAvalos was kind and patient with her and helped her deal some of her trust issues with the current sad medical system. After that we brought our children to her. She dealt with each wonderfully including helping my son who has passed out every time he previously when giving blood.

I've been there three times and they did an excellent job every time the staff is personable and…read moreskilled

The one I visited was at 11811 Fm 1960 West and they were awesome. Thank you Kimberley and Ann for…read moreyour professionalism and caring spirit!

I've visited this location many, many times over the years and every visit has been pleasurable…read more Check in and evaluation has always been quick whether I had a appointment or not. The donation process has always gone smoothly and that's in large part to the friendly staff. They make it so easy and my favorite part is the excellent drinks and snacks they give you before and after. Everyone should come donate and if you do you should come here!

The staff was kind, attentive and polite. The whole experience was a breeze. The quality of care is…read moretop notch.

I usually donate every month. Came here for the first time and got an infiltrated vein...I'm not…read moresure why. Never happened before.