Right from the start horrible receptionist! Breanna lied about my appointment time and made me…read morearrive late. The blame was put on me twice the first time the GPS took me to the wrong side of the building which I understand so I rescheduled yet she told me to come back at 3:30pm from word of mouth. Upon arriving at 3:25 pm she denied me AGAIN because suddenly the appointment was 3:15pm. How can I get care if they are playing with not only my time but my health! I couldn't even reach care from the doctor because of this!

Dr Hannah Lai is very caring and through. She cares about her patients.That is more than I can say…read moreabout more then the rest of the staff that work there. I am trying to get my husband re-establish with her as a patient and get the run around from Jessica that works there. She keeps on coming up with different reasons of why he can not get into see her. I think that this is very unprofessiona.And not very customer service friendly.

SURGERY & NIGHTMARE EXPERIENCE at KANSAS SURGERY & RECOVERY CENTER. They were upset bc I took 3 hrs…read moreto wake up from the anesthesia. They also gave me fentanyl for pain when I was in the recovery rm w no food from prior to midnight but then were upset at how sick & incapacitated I was. A lady came in & talked loud enough for the entire recovery unit to hear. She said pain is part of having surgery & I should be discharged already. My elderly dad said I needed to at least be able to walk bc if I fell he wouldn't be able to catch me. She said you don't try to catch her. You just let her fall & then call 911! Nurse helped me get dressed but I was so nauseous, weak & woozy, foggy brained, & couldn't hold my head up but for a couple seconds at a time bc I was going to vomit. I kept having to put my head down. After I was dressed, nurse wanted to go over discharge paperwork but I urgently needed the bathroom. I had not been since before my surgery. She had Kennedy take me in a wheelchair. I wasn't able to put my head down anywhere & ended up not being able to make it. I projectile vomited at least twice into the vomit bag I was holding. The force of that caused me to lose control of my bladder. I was so miserably sick, disoriented, weak, & now extremely embarrassed bc I urinated myself while still in the wheelchair. Kennedy was compassionate & said this happens more than you know & helped me get up. I had to have my head & body leaning against the wall to maneuver myself into the bathroom bc I was so weak & horribly sick. Kennedy helped me get seated onto the toilet that was thankfully in a corner so I could lean against the wall my. I'm still utterly sick & vomiting & helpless on a toilet now w no pants on either. Some other lady (I think Carly) barges in on me even though I said don't come in & demands to know what's going on. I'm waiting for Kennedy to bring me clean clothes from my bag in my recovery room. She crouches down right in front of me on the toilet & stares in my face. I told her & begged that I just need to lay down for a little bit. That made her eyes harder & she told me she knows that other lady already talked to me. She said I was only slated to be in recovery for 2 hrs & I had been there for 5 hrs now. I'm so horribly, horribly sick, confused & foggy brained & this hateful lady is raising her voice at me right in front of me while I'm so sick & helpless on the toilet with no pants on. I hear some other lady's voice come to ask what's going on. The lady that had barged in on me got up & opened the bathroom door all the way & held it open exposing me to maximum view with no regard for my privacy as she continued ranting. I had to tell her to close the door; to leave & close the door. I couldn't understand why they were so angry & attacking me when I had had surgery there & I was just trying to be ok enough to go home. These ladies had no concern for how sick & drugged up I was or for how miserably incapacitated & helpless I was. I just cried & couldn't believe how much they humiliated me when I was just begging to please let me lay my head down long enough so I could walk & not be throwing up anymore. They kicked me out of the hospital in that condition from the bathroom. No one went over discharge instructions with me either. I can't believe they do this to people & it was a real life nightmare...

Amazing from start to finish. My mom stayed overnight too. Every employee did a great job!…read more Highly recommend!

Dr. Nabbout is extremely dismissive and will not listen to you when you are explaining your…read moresymptoms. She will prolong treatment by not updating you on lab results. And in order to even get labs requested, you will have to spend multiple weeks going back-and-forth with her. When she misdiagnoses you and you call to let her know that your symptoms have gotten drastically worse, she will continue dismissing and continue prescribing things without confirming what is causing your symptoms. Because of her, i will now have permanent scarring all over my body for the rest of my life. I would highly discourage anybody from seeing this care provider. If you are looking for somebody who cares about their patient and listens to their patients thoroughly, this would not be the provider you would like to see.

Excellent, timely service. Always feel like a part of the family. Never a long wait. Really…read moreappreciate they are on time

Very good Dr. and staff! Very polite, very knowledgeable, and I appreciated the light-hearted sense…read moreof humor. He was very kind and caring to my daughter and helped her understand some of the science behind her symptoms and he was very patient with her and listened to everything she said and helped work out a strategy to treat both her asthma and allergies. Very happy with the visit!

Dr is very educated on allergies and asthma. I feel like he has helped me control my asthma more…read morethan the pulmonologist I had been seeing. The staff are all so friendly and quick to get my shot done

The check in staff is fantastic! Efficient, friendly, smart, appropriately inquisitive. Nice to…read morechat with after the appointment was over when no one else was waiting. The doctor is smart, efficient. Listens well. Helpful. I felt listened to and heard and understood. She ordered the appropriate tests. She put me on a medicine that has been helping me ever since! I am so glad not to have the morning stiffness and amounts of chronic pain that I have been having for years now. The place is clean and well organized. I do wish it was a bit more lit up though. My impression was it needs more windows or overhead lights or something. It just felt a bit dark to me. I have vision issues too - lots of them - so it's possible I was having a bad vision issues day.

I rarely leave negative reviews, but I feel it's important to share our experience…read more My daughter had a consultation scheduled, and we planned on driving three hours for this appointment the next day. At the end of the day before the appointment, the office called to cancel because they believed they did not accept our insurance. I explained that we do not have insurance and would be paying out of pocket. When we originally scheduled the appointment, we were told the consultation fee would be $269. After speaking with the doctor, the office manager informed us that the doctor would not see my daughter. When it comes to providers allowing insurance to dictate the care they give patients, that is not the standard our health care providers should uphold. I hope that when you consult this provider, you ensure you or your insurance provider are being billed correctly. I'm not sure why you would not take a self pay patient.