My appointment went well. Scheduling was fairly easy and I was able to get in just a few days after…read morethey contacted me. My out-of-pocket cost was stated up-front, no issues there. The directions were easy to follow and parking was easy. The staff was friendly and helpful. The imaging was completed in a timely manner. The only glitch in the visit was that the disc with my images proved to be faulty and wouldn't load on a computer. The disc itself was faulty. My PCP couldn't use a disc, so it wasn't a big deal.

The appointment wait time was horrible and after we paid off the bill in full, they continued to…read moretake out my previous monthly automatic payment withdrawl. That was in March 2026 and it's now Aug 2026 and still fighting it.

The check in staff is fantastic! Efficient, friendly, smart, appropriately inquisitive. Nice to…read morechat with after the appointment was over when no one else was waiting. The doctor is smart, efficient. Listens well. Helpful. I felt listened to and heard and understood. She ordered the appropriate tests. She put me on a medicine that has been helping me ever since! I am so glad not to have the morning stiffness and amounts of chronic pain that I have been having for years now. The place is clean and well organized. I do wish it was a bit more lit up though. My impression was it needs more windows or overhead lights or something. It just felt a bit dark to me. I have vision issues too - lots of them - so it's possible I was having a bad vision issues day.

I rarely leave negative reviews, but I feel it's important to share our experience…read more My daughter had a consultation scheduled, and we planned on driving three hours for this appointment the next day. At the end of the day before the appointment, the office called to cancel because they believed they did not accept our insurance. I explained that we do not have insurance and would be paying out of pocket. When we originally scheduled the appointment, we were told the consultation fee would be $269. After speaking with the doctor, the office manager informed us that the doctor would not see my daughter. When it comes to providers allowing insurance to dictate the care they give patients, that is not the standard our health care providers should uphold. I hope that when you consult this provider, you ensure you or your insurance provider are being billed correctly. I'm not sure why you would not take a self pay patient.

Dr. Nabbout is extremely dismissive and will not listen to you when you are explaining your…read moresymptoms. She will prolong treatment by not updating you on lab results. And in order to even get labs requested, you will have to spend multiple weeks going back-and-forth with her. When she misdiagnoses you and you call to let her know that your symptoms have gotten drastically worse, she will continue dismissing and continue prescribing things without confirming what is causing your symptoms. Because of her, i will now have permanent scarring all over my body for the rest of my life. I would highly discourage anybody from seeing this care provider. If you are looking for somebody who cares about their patient and listens to their patients thoroughly, this would not be the provider you would like to see.

Excellent, timely service. Always feel like a part of the family. Never a long wait. Really…read moreappreciate they are on time

Jan 2025 Sought a…read moresecond opinion after seeing a corporate office. I was much more satisfied w the evaluation by Dr. Sanchez than the corporate office. It seemed much more intentional and he presented my options well. The office itself is smaller and I don't think has changed much over the years :) that is my preference though. Didn't experience any issues w billing, treatment, or scheduling.

This was the worst experience I have ever had with a doctor. Was referred to them by my PCP for a…read morepossible corn/callus on my foot and I will be messaging my PCP to tell them not to refer anyone there for Doctor Galbraith. Doctor Galbraith, PA and Med Student Doctor came in and he was not very personable. Took a look at my foot and asked a couple questions and then pulled out a scalpel and just started scaping my foot and the area of pain. There was no warning or heads up or letting me know what he was doing. He then decided to dig into my foot, again no warning or anything. He digs in too deep and I flinch in the chair and look down and my foot which is now bleeding. He goes oops got a little too deep there. He doesn't ask if I am okay, but the Med Student checks on me and looks at me as tears are coming down my face because I was in pain. She offers me a water and some tissues. Doctor tells PA to put ointment and gauze over the wound now. Doctor put on some kind of pad on my foot and says put your socks and shoes on and I'll be back. He comes back and simply just asks how does it feel, and then says if you have any other problems just come back. I simply will not be back, would have been a very different appointment had he informed me of what he was doing and had a better bed side manner and because it was my first time being there.

I have been seeing Dr. Simon and his nurse Debbie for many years now. I feel he always takes time…read morewith me, I don't feel rushed like you do at so many places these days. They referred me to a great place to have both carpal tunnel surgeries done and everything is feeling great. 10/10

the staff were very pushy and invasive and I felt violated, we won't be coming back. I definitely…read morewouldn't recommend this place.

Right from the start horrible receptionist! Breanna lied about my appointment time and made me…read morearrive late. The blame was put on me twice the first time the GPS took me to the wrong side of the building which I understand so I rescheduled yet she told me to come back at 3:30pm from word of mouth. Upon arriving at 3:25 pm she denied me AGAIN because suddenly the appointment was 3:15pm. How can I get care if they are playing with not only my time but my health! I couldn't even reach care from the doctor because of this!

Dr Hannah Lai is very caring and through. She cares about her patients.That is more than I can say…read moreabout more then the rest of the staff that work there. I am trying to get my husband re-establish with her as a patient and get the run around from Jessica that works there. She keeps on coming up with different reasons of why he can not get into see her. I think that this is very unprofessiona.And not very customer service friendly.

So sad to say I've been coming here for years now and the last year it's taken more than an hour to…read moreget blood work done. I've scheduled appointment for it, showed up early and they still have not figured out their system. Very unfortunate and incredibly inconsiderate to other people's time. Will have to look for another place to go to.

I've been treated by this clinic for 5 years. The staff are always kind and respectful, my doctor…read moreis amazing and everyone has been absolutely wonderful. The care I've received here has been beyond expectations and I highly recommend this clinic for anyone facing endocrine issues.