I give 5 stars, very helpful very prompt they did a very amazing job I will be coming backread more

It was a great experience. From the time I walked in the door and signed in I was greeted by this…read morevery friendly lady sitting at her desk named Mrs Sheri Filyaw. After thanking me for choosing the company she welcomed me to have a seat at her desk and then she asked how may she help me. I told her the type of vehicle I was looking to ensure and who I wanted on the insurance and she politely asked for the paperwork and identification and she immediately turned to her computer and went to work keep in mind she held a pleasant conversation with me while she was working and when she got the best quote she showed them to me and thoroughly explained and from their I signed for my insurance and paid and I had insurance and identification cards as well, and she also told me that I would be receiving some in the mail. This was a great experience and awesome customer service and indeed I appreciate that and her too.

Looking for Glenn? So were we. We've been Glenn Ham customers since we moved to SC in 2011. His…read moreoffice has given us the best experience, when it comes to dealing with insurances companies. However, contrary to what this site says, Glenn's office has been permanently closed since December 31, 2019. We thought they may have been on an extended holiday leave, as each call to the direct phone number kept getting us forwarded to the main call center. They would not give us any conclusive information on why we couldn't reach the office directly. On January 22, 2020, I searched my past emails for any correspondence from his office. I found an email from Lisa Lee, dated May of 2019. I took a chance and reached out to her. Thankfully, the next day, Lisa confirmed that the office had been closed at the end of last year, and that she is still associated with Allstate through the office of Glenn's former colleague. The new office is located at 817 2nd Loop Rd, Ste A, Florence, SC. I highly recommend that, if you were pleased with doing business with Glenn, then you should/could reach Lisa Lee at her new location above. Her new email address is LisaLee1@allstate.com. Maintaining your present policy is as easy as calling/emailing Lisa your policy number, including you general information, (name, address, etc.,) for a seamless transition. We stopped in and updated her new system with our Allstate policy information; and, frankly, to find out what happened. (All previous client information was not retrievable when Glenn's office computers were closed out; therefore, Lisa has no way of contacting his direct clients to let them know of her new location). I hope this information helps any of Glenn's previous clients, as well as those looking to start a policy with folks who absolutely have you in good hands. (Wait, didn't I hear that in a commercial somewhere?) Allison S.

The best agent in town! Glenn Ham is a stand up family man who is active in his church and the…read morecommunity! Glenn Ham and his staff will always work to give you the best rate with the best coverage!!

The attention to detail and extra effort shown by Betsy and her staff is second to none. They all…read moreknow the ins and outs of what I need; typically they know before I do! This is the most important part to me, they go above and beyond for me and for those I care about. I moved my mother to Florence a few years ago to help her through some elder-care issues. I've been covered by Betsy for over 10 years now, and I was adamant that we move Mama's coverage to her, too. We did, and the level of care Betsy and her staff show is something I very seldom experience in the modern, all-online impersonal era we're in now. Betsy notified me just today that Mama had "paid" something I took care of a few weeks ago. She's going to mail the check back to me. Betsy provides a gentle reminder of what's needed and when as we go through the changes and challenges presented as Mama moves into the next stage of her life. It's huge to know that you have someone looking over your shoulder while you're looking over the shoulder of someone you love. I just can't speak highly enough of Betsy, Taylor, and everyone in that office.

From the owner: SC-6425418 Our mission is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams.

The customer service and support that I have received from this agent and his employees has been…read moreoutstanding. I was only with the company for a few weeks when I had to file my first claim since 2012. They have been very friendly and have made this unfortunate process easy to deal with. I highly recommend them as an agent.

I have dealt with this office several times and have always been pleased with their customer…read moreservice. State Farm can be a little more expensive sometimes, but I would rather pay a little extra and know that they will be glad to help if I have any problems.

Great Agent - We had needs! they have always went beyond to help!…read morethere is not a better Agent out there!

The office is convenient to get in and out. Michelle spent a lot of time with us explaining our…read morecoverage for our home and vehicles. She is professional and friendly. We were also able to save some money with them. I highly recommend this office! Deb and J. Ross