WOMEN BEWARE! I spoke to Corey on the phone and he was very…read morepleasant and helpful. We got on a conference call with my insurance company and worked out the details for my windshield to be replaced and completely covered by my insurance company. Corey called me back to get the correct VIN number, because he didn't have it right the first time, so that he could order the correct parts. I was to drop my car off at the designated location, a tint shop that they use often and that I also use. As I arrived to pick up my vehicle, the tint business owner looked over the receipt and the work done by Dave's Metro, and he seemed irritated and disappointed. He showed me the bill and said that this was my copy. He pointed out that there was a front window camera charge on there for around $300. He asked if I had that and I said no, that I've never had a front window camera. He called the windshield company and got that taken off immediately. He also noticed they did not charge insurance for a tint visor, the work that he did. He was able to get that changed on the bill as well. When I got home, my husband noticed that the molding kits were not the right size and that they were flaring off the sides of my windshield and not fitting correctly with the rest of my vehicle's molding. He warned me not to go to the car wash because we weren't sure if the windshield was even waterproof with this shoddy work. I also started hearing a rattling sound every time I accelerated past 50 mph coming from the top of the windshield from inside the car while I was driving. I surmise this is from the ill-fitting molding flapping, shaking and vibrating in the wind. An original Ford part or OEM (original equipment manufacturer) part is priced at around $105 for that exact brand new molding kit for my vehicle. DAVE'S METRO AUTOGLASS charged $481 for this exact same part, and this is not including labor. They also charged 3.5 hours to do this job which is extremely excessive. This type of job usually takes between 30 minutes to 90 minutes to complete. Appointment 2 My husband spoke to Missy on the phone a few times regarding the inaccurate bill charging extra for parts I didn't have, like a front facing camera on my windshield that added $300 to the bill, and she asked, "Why do you care? We are submitting it to the insurance company. You are not paying". He said, "Shouldn't the job be done correctly? My wife's car has the wrong parts on it and you charged her for a brand new, correctly sized molding kit for the vehicle in question". Missy also said that it was up to the insurance company to set pricing for labor hours. My husband talked to our insurance agent and he said no, this is completely false. My husband called today and spoke to Jessica, who said we could set up an appointment for them to fix their repair job mistakes. We set up an appointment for today, Wednesday, September 3, from a window of noon to 3 PM. I waited down at my husband's work, which was the place of meeting, from 11:30 a.m. until 3 p.m. and no one showed up so I drove my husband's car back home. He waited there. He then got a text at 4:21 p.m. that their ETA was 15 minutes away so they arrived at 4:35 p.m. He was able to repair one side of the car's molding kit, but did not bring enough parts to repair the other side. The technician said that they had given him two driver's side molding kits instead of one driver side and one passenger side molding kit. We now have to bring the car back on Friday from 8:00 a.m. to 3:00 p.m. to get the other side repaired. The technician said that he would take care of the appointment and equipment. Appointment No. 3 My husband drove my car to his work today and the technician arrived at 9:30 AM to do the repairs. My car is finally finished and the work that was supposed to be done correctly on August 13 has finally been completed. It has taken us a lot of time and labor to get what we paid for in the beginning, a basic installation of a windshield and a molding kit. The moldings don't look as good as they did before I brought my car into Dave's, but they do look better than the first mis-sized moldings that they put on. There is no more shaking and rattling coming from the upper windshield area now when I drive either. In the past, I have had my windshield repaired in the parking lot of my employment while I worked by Safelite auto repair. I've never had an experience as horrific as this. The windshield was put in perfectly with correct parts within an hour time. It is not worth it to go to dave's Metro auto glass. You will pay for it with lost hours and lost dollars in the end. Save yourself the stress and running around required to just get what you overpaid for in the first place.

Damn Dave, you're legit my new favorite glass shop, not that I had a "favorite" glass shop before,…read morebut when it comes to chip repair, you're my new go to. With $30 (cash price) $40 (credit card) chip repair option, your service is a breath of fresh air between deciding to try to self repair with a kit that probably won't work amazingly well since I'm not a pro at glass repair and calling in a big national company and getting charged extra to help pay for their marketing campaigns. Caveat with Dave's chip repair, they're not mobile and they're available only Monday to Friday from 8 - 330 for walk in repairs, first come first served. My wait time was about 30 minutes today, so not a big annoyance for an auto repair. 5 stars for the reliable and reasonable cost repair, 4 stars for limited repair availability. They're available for mobile service on a full window replacement. I'll more than likely check back if ever I need one of those. Super glad I found Dave, hoping to never need him again. Unlikely because, well, we all live in the desert and you're just about guaranteed a window chip at one point or another down the line.

I looked for a good auto glass shop, my insurance was sending me by default to their competition…read morebut I refused to go, and after reading some horrible reviews, installation issues, horrendous non-existent customer service, there was no way I was taking my car there. Let me start by stating that Tara out of the Provo office was outstanding from the time we had email exchanges to the time I arrived and took care of my car. Not only was she amazing but so where the crew, diligent, professional, courteous and efficient. The reservation, the repair and replacement including calibration was done with expertise and extremely quickly even if my car had all the bells and whistles on it. All I can do honestly is praise the service and work they performed. Their prices were competitive, and best of all you are supporting a small locally owned family business that take huge pride in their work, something you do not see in big box organizations. If you look elsewhere good luck. Would I recommend them, hands down in a heartbeat. They fixed my fully loaded Audi Allroad, and I will be back to see them to get my other car windows tinted. You get service, really people, a great family oriented business and support your local community, what more can you ask for. Thank you Prime Autoglass, I 100% recommended them to everyone. I never post but after my experience I had to share with everyone.

Called, the owner immediately got my insurance company on a 3 way call, she booked my windshield…read morereplacement, I got $100 cash and a very nice young man (Tony) came and installed my new windshield! I'm just wondering why I got an email from "Safelite Auto Glass" asking me for a review?? Wierd!!

Fast and friendly service…read more Jackie provided different financing options and made sure I received a prompt appointment once approved. Thank you Jackie and Expert Auto Glass Repair for getting me back on the road!

Heath, I don't care if it's a real person or a spam bot I didn't sign up to get text messages,…read morephone calls, emails or anything! That means you're illegally farming email addresses and phone numbers to harass people that want nothing to do with you or your business. That's called illegal marketing, its also called harassment. And it will now be reported to the Better Business Bureau since you so blatantly don't care about laws or ethical marketing practices. Do you want to be harassed at 7 o'clock at night by some random company just because they were able to find your phone number online? Didn't think so Heath! But you have no problem requiring your employees harass other people, infuriating dozens because you might get one sale.. Deplorable!! You should be ashamed. Read the reviews Heath. People are sick of being harassed by lazy companies like yours. BUT YOU DONT CARE.

They are professional, courteous, and very, very knowledgeable. The cost for their services was…read morevery reasonable.

Friendly and communicative, walked me through the insurance process, did a great job, and took a…read morelittle extra time to remove some tar splatter from my car with some product that they had on hand. Would highly recommend

After three attempts across two different appointments, they could not properly tint my windshield…read more They blamed it on a vehicle manufacturer defect! They wanted me to come back a THIRD time to have one of their "better" installers do the work, but I accepted a refund and sincere apology instead. The first time I was in, the installer soaked my armrest so badly it made my shirt wet and caused damage to the arm rest material. A different company had zero problems and took a fraction of the time at a lower cost. I personally asked the installer for the different company if there was anything difficult and he looked at me confused. He said there was no problem tinting the windshield. Therefore, I feel like Xclusive lied to me and was using subpar installers. The only positive thing to share is that the tint on my side and back windows came out nicely.

Tried out a new glass company as we always want to keep things local as much as possible. Sometimes…read morethat can prove to be difficult when things go badly and companies don't do what they say. It ruins it for all smaller outfits but we took a chance again and glad we did. Xclusive auto glass was extremely easy to work with very communicative and professional. Technicians arrived on time and finished all vehicles in a timely manner though we had given them all day. Will definitely be recommending this company to anyone that asks or sees the clear difference in our new glass windshields

I am several days late in writing this review. Sylvia (i hope that is her name if I remembered…read morecorrectly) was the kindest and most friendliest of what customer representation looks like! T & S Auto Glass knows how to hire quality people and execute great service. Denote was my technician and he was also a good representation of professionalism and took care of installation, vacuuming all the glass and didn't leave any glasss in my drive way. He was clean, through and got me driving a hour after he arrived and replaced my window! I was referred to them by my Insurance, State Farm and they will now be my preferred choice for my households auto glass replacement. I had to have my back window replaced and I called T & S Auto glass and they got me on the schedule within 24 hours and the process was smooth and easy. They handled everything. No one paid me for this review it was on my own!

timely and they did NOT start with "i need your vin #…read more.. The customer service was exactly what I was looking for and the windshield crack was stopped in its track

I own an independent insurance agency, and it's very important for me to make sure my clients are…read morehappy and well taken care of whenever I refer them to a company to help fix their vehicle. I referred a client over to Warrior Auto Glass, and Carissa took excellent care of my client, and he was very happy. They use high qualify glass, and don't over charge the insurance carrier, which helps keep insurance costs down for all of us. I highly recommend this business for windshield repair and replacements.

This is the third time I have called on American Warrior…read more The second time in just one week. Carissa, who answers your call, is super to work with. She gets back to you quickly, provides answers to your questions, gives quotes on OEM and after-market products, and schedules appointments. On every occasion she got us appointments that worked great for me in regards to day and timing. I mean almost immediate appointments were scheduled after receiving some good news -a quote that was easily $100 lower than a competitors price for the passenger window. A few hundred dollar difference for the windshield too. I only learned that when I was mistakenly provided a windshield replacement and calibration quote from competitor when I had asked for price on passenger window. On both recent occasions the service actually came directly to my location. Ryan called as anticipated, notified me how far out he was and arrived within the time expected. From start to finish he got the damaged glass removed, replacements installed, finishing the repairs, then wrapping up by processing payment. Polite and professional all the way. For the windshield, it had been completed on Wednesday the prior week. Caleb, of the Calibration Crew, called to notify me he was on his way shortly after the installation was finished. He was given keys, took vehicle for a drive around the area and was prompt in completing the calibration process. This included in the price of replacement/repair. 5 * for Prompt, Same Day, Service and Competitive Pricing.

Amazing experience. I needed my windshield replaced quickly. Joe was very responsive and upfront…read morewith the pricing. I had an accurate quote within 10 min and it was much cheaper than Safelight. They came to my house to replace the windshield in the expected timeframe and even moved my toll tag and dash cam to my new windshield. Friendly and professional service. I would absolutely recommend and use them again.

Joseph came out to my vehicle for the repair. Great communicator and very cordial. He noticed a…read morefault with the replacement window and did not hesitate to get a new one. Repair was quick and easy, he answered a lot of questions and explained everything. This guy is a go to! I'm very happy to have given him this job.