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    CubeSmart Self Storage

    2.9 (7 reviews)
    Closed 9:30 am - 12:30 pm, 1:00 PM - 6:00 PM
    Updated 2 months ago

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    3 years ago

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    Nick R.

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    1 year ago

    Really clean Storage Facility also Got a great deal upon renting the unit . PLanning to stay just a couple of months .

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    2 years ago

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    4 years ago

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    11 years ago

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    10 years ago

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    SmartStop Self Storage

    SmartStop Self Storage

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    In reference to my storage unit being burglarized on 02.22.2026, the Lancaster, CA Sheriffs…read moredepartment - burglary detective has just confirmed today 04/15/2026 that SmartStop does NOT have video cameras that cover the entire property. Their camera lenses are limited to the front entry gate only! Therefore their website advertisements regarding 24/7 video surveillance is false, deceptive and misleading. It is 100% UNACCEPTABLE. Now I will move on to seeing what the Attorney General and District Attorney can do about this. There needs to be a class action lawsuit filed against this company for deceptive business practices. So many victims of burglary and theft at this facility yet corporate have still FAILED to provide adequate security and secure locks. They should be ashamed of themselves. If they do not have customers, they will not earn a paycheck or generate revenue, so the least they can do is make every effort to protect their customers instead of hiding behind their ghost line phone number and sitting on their hands doing the bare minimum then having an "I don't care attitude" and a zillion lame excuses.

    My wife and I rented a unit at this facility and within a few few months the unit got broken into…read moretwice. No camera footage no security footage call the police make a report and they never showed up. Their attitude is sorry for your loss. Oh well!!!! $200 a month and hope for the best. . The smartest thing I did was move out of SmartStop

    U-Haul Moving & Storage of East Lancaster

    U-Haul Moving & Storage of East Lancaster

    (44 reviews)

    ZERO Stars for ZERO service, I walked into an empty office with the employee sitting behind the…read moredesk on her cell phone, I asked if I could please get some propane and without taking her eyes of her cellphone she told me sure I will be out there in a minute. I waited in the hot sun for 15 minutes before I decided to leave. Terrible customer service, management really needs to reevaluate their employees! Lost my business forever!!!

    Poor management. Made my reservation the night prior at 6:03pm since they close at 7pm, they had an…read morehour to stage my vehicle for 24/7 pickup. Arrived at 5am and no vehicle was prepped. Called customer service who said they see my reservation but no vehicle was prepared for me. Came back at 7am when they opened to get my vehicle. The associate told me they can't close at 7 if a reservation is pending, so he said he would have his management call me at 9am when she arrives. No call. I came back at 11am to return my truck, I missed my pickup window rendering the rental useless. Manager was in, but never called me. She gave me more of the same excuses: I made it after hours, I made it for another location, even accused me of altering the emails I'm showing her and the same ones here. Sadly no ownership of their mistakes. It happens, but don't lie and don't accuse customers of altering emails to cover your tracks. Will not be returning to this location. Customer service refunded me part of the rental because they have record of my reservation at 6:03 pm.

    Small Town Storage - Exterior office

    Small Town Storage

    (3 reviews)

    The onsite manager is rude and disrespectful her customer service is terrible. In all my life as a…read moreconsumer of products and services in any of Americas economic industries, never have I been treated so unfairly and what makes things worse is im actually a paying customer, so essentially I'm paying to be mistreated.

    Dont waste your time. super shady. id give a zero if I…read morecould. first off, I'm the middle of nowhere. Has people living in the semi trucks and storage lockers on the property. I used this place to temporarily store a Chevy Astro van. I provided all copy's of paid registration, moving permit, and ins, after paying for several months up front they "called" (they didn't really) and said they left several imaginary messages. I just so happened to call to check on an issue and they told me they only store vehicles registered for use in the st. for a non mobile van parked in their dirt lot parking. I explained the reg was paid and has insurance as provided. long story short they tell me I have a week to go get the van, Palmdale being some 70miles from LA, the girl said the owner would contact me about pro rating the fees paid, he didn't. I just decided to go get it and let me lawyer deal with them, as I got there they were attempting to break into the van to "move it" so they said. after they didn't hear back from me, I have call logs and left several messages with both girls that work there. for vehicles, that need to be at legal to park there and have insurance since they DO NOT have the required business insurance, just park it in the st. it's Palmdale. there's parking everywhere, making this place utterly useless. Then when they break in your car YOUR ins will go up not theirs. AVOID AT ALL COSTS!!!!!

    CubeSmart Self Storage - selfstorage - Updated May 2026

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