I've always chosen Dillon Road Storage for all my U-Haul rental needs. They are usually not too…read morebusy and I'm in and out in about 10 minutes. The place is very clean and the staff is friendly.

Trigger warning! WARNING!!…read more I had an appointment to pick up my U-Haul trailer, for a three day rental. I was called 24 hours it in advance and asked to come one hour before closing. The business was not prepared to deal with the amount of customers that were present at the same time. When I showed up one hour before closing, all the parking spots were taken. So I pulled as close as I could to the east side of their small parking lot. I went in, I sat down and waited my turn. As Soon as the receptionist finished with her client, the male client left, and she started with her next client, female. Then he(the client whom just check out) returned, asking who drove the vehicle that I was in. I told him that as soon as I could that I would definitely move it for him, because there was no parking Spaces available. He started yelling at me, then someone else (female client) started yelling at me, then the people behind the counter stared yelling at me. Just to be clear I was the only person that was light skinned and blue eyed the entire building. I had to endure such a racial slurs says "white bitch"& "Privileged white bitch". I was told by the Male worker I was being Berate, for standing up for myself. I offered to move, which was denied. I offered to back completely out of the area, which was denied. Eventually the Male client who was screaming at me in the parking lot left. Before he left, he screamed at me. Calling me 'white' and other things. At this time I'm just stunned. I parked and went inside to ask the manager what the next step was. He told me that they refuse to do business with me. A female, being yelled at by a man and woman in the parking lot. I would like all the none Prejudice individuals of our community to understand that this is not a place That I would do business with. I'll pick up my U-Haul from anywhere else in the area except this place. So, what happens when, one person has no pre judgment, and the other does. ---- Update: Your response is just as I thought it would be. I'm still not interested in doing business with you.

We had to cancel our order which we paid for in full. We only received a partial refund. Emails and…read morephone calls asking for a full refund have gone unanswered, and we still have not received the entire amount. Will be reporting this company to the BBB.

I LOVED using this service. We had a 2-bedroom apartment that required 40+ boxes and the cost of…read morebuying disposable ones + labor of "building" them would have been a huge hassle in comparison to this. The delivery was on time, and everything was clean and super handy. They even give you labels and some essentials with the package we chose. I also really enjoyed that with renting we had a "time limit" of sorts to encourage us to unpack. Normally we sit around boxes for weeks (some months!) so this pushed us to get it done over a week and it was the best decision. We are much more quickly settled into the space. The team was so pleasant and lovely to work with. We realized we needed a few more days to unpack and they extended our time for a reasonable fee without any issues. Would definitely use this again and recommend to all!

Update to review: After reviewing our full service & experience my husband and I wanted to update…read moreour review to a excellent top notch 5 . To elaborate after analyzing my past experience with movers and for as much as they (Hanna and Derek) provided they truly deserve this rating! Local to Elizabeth & stellar customer service throughout the entire experience! ~~~~~~~~~~~~~~ Great customer service prior to booking & once onsite! Both Hanna and Derek were efficient & worked really well together. The communication & scheduling of this move was super easy via email as I had to reschedule and the accommodated. I also like that they offer check or cash 3-4% discount if you don't use a credit card, which in my case I could not take advantage of as I forgot. I found Careful movers when I asked Yelp for quotes and they were very competitive with their prices & guarantees! I would highly recommend them and use them again! Support local & motivated - top notch businesses is my goal so Im glad I did!!

Hannah & Laura were initially very responsive in quoting and scheduling my sister's recent move…read moreinto a senior living facility. After I agreed to their pricing, I asked Laura if they could move some additional furniture from the bsmt to the patio. She recommended I pay the crew some extra cash to do so, which saved my sister some money and was appreciated. When they were done the crew leader, Raul, gave me the invoice. I paid it immediately along with the extra cash and a tip. I double checked the invoice after the fact and noticed Raul had made an addition mistake and overcharged me. I notified Laura by text, email, and two voice msgs over the next week asking her to refund the overcharge. Laura never responded!! Raul, his assistant, and Mina did a very good job with the move, but Laura's lack of response is rude, inconsiderate, & unprofessional. I wouldn't use them again or recommend them!

First time moving cross-country and enjoyed the experience of using Adam's Moving. They loaded our…read morestuff up and then we received it 17-18 days later at our new address. The driver and moving crew for unloading were courteous and thoughtful, and while we waited for shipping, the customer service reps kept us updated on time frames.

We requested three quotes for our move to compare pricing and professionalism, ultimately choosing…read moreAdams Moving and Storage. After an initial virtual walkthrough, we were quoted approximately $5,200. Two days before the move, after we had already personally moved several items (backyard and garage) ourselves, they performed a "final" virtual walkthrough. Despite having less overall inventory to move (other than a few boxes and duffels), the price inexplicably jumped by $1,200. Because this happened 24 hours before our move date, we were backed into a corner and had no choice but to proceed. They changed the price without ever setting foot in our home. The move team arrived at 11am to move a five-bedroom house an hour and a half away. I expressed my frustration to the lead, Mike, until I realized that he was not the same person that pulled the bait and switch pricing. The moving crew was okay. There was definitely on member that was more conscientious than the others. My wife had labeled the rooms at the new house and let them know where items were to go, which was agreed upon ahead of time. As the night went on, they put items wherever they wanted, generally downstairs. There was no attention to any markings on the boxes. So far we've had a broken oscillating fan, a teacup given to our daughter from her grandmother that has passed away as well as a handful of small items. There were loose items that they just crammed into a couple of large boxes that ended up getting bent/damaged. I strongly advise avoiding this company.

I wouldn't rent from these people! They will try to tell you that the space isn't rentable even…read moreafter it's been cleaned out! Was told to come back and do it again. Diane and warren said I could use there trash can broom and dust pan! For what! I have uploaded pics please feel free to view them. They wanted me to pay a $50 cleaning fee since I didn't come back and do more and when I stated I had pics showing a clean unit all the sudden it was well we won't charge you but we are gonna put in your file refused to come back and clean unit. I think these people are just out to make a buck and rip people off which is a shame! How many have they stolen from and made them pay.

The owner has an incredibly bad attitude towards customers. He was rude to us as we cleaned out our…read morestorage area, and rude again when we explained that we wished to end our contract at the soonest opportunity according to billing and contract. Finally, and most ridiculously, there is a dumpster INSIDE the fence. We had two small bags of trash (as in small shopping bags. A water bottle, some paper towels, etc.) - we're not talking about throwing couch away here. We put them in the dumpster and he came out and yelled at us about a $500 fine pointing to the sign about public dumping. Instead of trying to explain, we imply removed the items from the dumpster and left. But, seriously? Throwing trash away as a paying customer is not public dumping - public dumping would be if I climbed the fence and dumped all of my trash there. We were inside the fence. So, you know, don't drink a diet coke and throw it out or blow your nose and throw your kleenex away! What a jack-hole this guy is.

Good Staff, Excellent Facilities, Great Location! Appalling…read morecommunication and lack of clear guidelines surrounding use of property by Edward Cau. Retaliatory claims, hot temper and shouting fits, and client harassment. We will never do business with the largest storage company in America because of Edward, personally. As opposed to handle the information we requested to remain upstanding clients of the property, as opposed to provide clarification to the policies and commitments we have as clients, he issued a move out notice. In stead of doing his Job as the manager, he retaliated and took the easy way out by issuing us a move out. This has been escalated to the DM and higher. Fortunately, there are good people within the company, so we have received notification of the policies and commitments surrounding the property from other employees. This further confirms our escalation and complaint on behalf of harassment and retaliatory claims when we have been nothing but ideal clients and assets to the property. Should this continue, we will seek legal remediation. Minus a star for the foot traffic and prying eyes that are innate in this area and the requirement to keep your unit open while working inside, despite Glendale PD advising against this. There's a diverse crowd of vagrants that wanders these parts, lock your belongings up and you should be okay when you're away. I've had a garage unit here and a few different indoor units. Since 2023 and/or prior. As long as you invest in heavy duty locks, you're fine. I've opted to stay away from ground floor units due to the variety of individuals that wander these parts. You never know what you may encounter. With the exception of the outdoor units, which are not ventilated to store vehicles and receive complaints from parking. I thought these were 24/7 access garage units? Not anymore apparently. Zero ventilation - please store your valuables INSIDE. Police presence is heavy; which is good to keep our stuff safe. Glendale PD will occasionally sit in the lot to complete their paperwork, etc. Feels safe with the extra patrols. They also occasionally show up at the hotel across the street. Very good people, Glendale PD. TLDR: Just don't do business with this location due to the Site Manager, Edward Cau. If you do, Invest in quality locks, ensure the safety of you and your belongings while on the property, be aware of the value of your items stored and you should be a okay. COMMUNICATE YOUR INTENTION FOR USE IN WRITING AHEAD OF TIME AND RECEIVE WRITING BACK . That way, if you encounter subsequent violations for spending too much time in the unit you pay for working on your business, you can find alternative remediation in addition to stop giving this place your support and money.

I rented here for 1-1/2 years starting in February 2023, and I recommend it highly. Staff are…read moreefficient, friendly, and helpful. I had some issues during move-out that required me to leave a trailer at the property overnight and vacate a day later than my notice, and they were very accommodating (thanks again Saul!). I moved to this location after I experienced a break-in at a Public Storage facility on Center St (not near this location). Unlike Public Storage, this place had more than adequate security camera coverage around the facility. The property was always kept clean (bathrooms were spotless) and well-maintained. Also unlike PS, there were plenty of dollies that were always staged near the entrance doors (i.e., I didn't need to wander around the halls looking for one). I'm not sure what triggered the couple of 1 and 2-star reviews here, but reading between the lines, it sounds like they were trying to use the facility in violation of Life Storage's policies. Don't do that, and this place will serve you well.

First time using Nest to Nest and wanting to support a new, local small business. They far exceeded…read moremy expectations. Timely, friendly and diligent crew with clear communication regarding what to move and where. Truly above and beyond. Working with James, the owner, was open and collaborative. Super flexible and helpful. Highly recommend!

From the owner: Veteran-Owned Moving company focused on serving the greater Denver area during their seasons of…read moretransition.

I have been renting here for a couple years, and it used to be amazing! So amazing that I've told…read moreover a dozen of my colleagues in the trades about it and they started renting there. Unfortunately there is a new woman running the place and she is terrible. The quality of the grounds has been declining since she took over. Large garbage items sit outside of units for days or weeks. The alleys don't get plowed every time it snows , and they stopped putting down salt (both things they did when the other gentleman managed the place), so it gets icy . I have to put my own salt down in front of my unit so I don't slip on ice when I'm trying to get heavy tools and materials before work. The biggest issue is security. One of the gates has been broken and left wide open at all times, for anyone walking down the street to see and come in at any hour. When I asked about this I got rude emails back. When I asked to speak to someone higher up than her, she refused to give me anyone's info.... Who do you talk to about a problem when the problem is the manager? When I mentioned to her that the quality of the facility was declining, she got petty and went back though records to "call me out" on things she perceives as issues. I was told there is a service call in, but the gate is left swung wide open at night, and has been for days, how long does it really take to get a locksmith out???? They make no effort to secure the facility when they are closed. As soon as I have time in my schedule I will be moving to a more secure facility, with friendlier staff. If this is how much this place has declined in just a few months, I don't want to sit around and see how bad it will really get. The owners should really think about finding someone better to manage this facility, especially at the prices they charge.

This place is fantastic so far!! We rented one of the retail locations up front and a storage unit…read moreand they are super clean and well maintained. The grounds are covered with cameras everywhere so we feel our possessions are secured and looked after. Easy access to the highway and shops just up the street for lunch. We're very happy with our choice.