The employees of this facility are very rude and difficult to work with. They are unavailable if…read moreyou have any problems. They have one dumpster but will fine you if you use it. My family used this storage facility without knowing this. I would strongly recommend using any other facility. This place is a nightmare.

Storage prices are reasonable. The weekend staff is friendly and has good customer service skills,…read moreBUT the week DAY staff is not. They have been combative and rude, doesn't keep same rules for each customer and changes what they say/promises.

Great facility. Friendly and very helpful staff, organized, clean, feels safe when you are getting…read morein and out of your unit.

HORRIBLE!!!! My…read morehusband and I had reserved a U-Haul from 10:00-4:00 today to pick some stuff up from is childhood home that's being sold. This is the last day we can get into the house. So, he goes at 10:15 to pick up the truck and it's not there. The dude working says that someone hasn't returned the truck, and then told us that we could just call the Eddystone U-Haul to re-route our reservation. My husband asked where that is, and the guy says "YOU CAN JUST GOOGLE IT." By the way, that Eddystone location is CLOSED today. What kind of shitty person tells someone that they can't fulfill their reservation and then does absolutely, positively NOTHING to assist them. Now we're on the phone trying to call any open truck rental joint so we can get this stuff done today. 0 stars. We did NOT get what we were promised and the customer service here is PATHETIC. Thanks for nothing you stupid m'fers.

One of the shadiest experiences I've ever had with any business of any kind. DO NOT GO HERE. I…read morerequested a furniture dolly and furniture pads with my truck. They casually mentioned they didn't have the dolly or pads to give us. Okay, fine. But they still charged us for them. Upon returning the truck, I'm being charged $250 for not returning a furniture dolly, appliance dolly, and pads. Again, we were never GIVEN these items. Not to mention, they called me while I was still using the truck and left a nasty message on my phone about how I "promised" I'd have it back already. I was still booked for a few hours at that point. DO NOT LET THESE PEOPLE SCAM YOU. GO LITERALLY ANYWHERE ELSE.

I I had a problem with my rate going up 30.00. So I called and spoke to Don at Primos. He then went…read moreto his manager twice in my behalf and got in increased only a little over 4.00. Thank you Don for going the extra mile for me.

As someone else said here, the bathroom is filthy and is rarely cleaned. There is evidence of…read moreroach infestation as well as mice. When I brought this to the attention of the staff, I was told that that is impossible as they clean it regularly. That's simply false. The only thing I see the staff do regularly is look at their cell phones. Do yourself a favor and find a different storage facility. I'm