great place to store your stuff! owner is friendly and helpful. they are building a new climate…read morecontrolled facility and will reserve a u it once ready

Unprofessional, I called multiple times to get a storage unit. The first time I called they had to…read morego to church and asked me to call back (this was the second time I called). I called first thing the next business day but mid sign up their computer rebooted and they asked me to call back. I called back 20 min later and the site was not back up. They said they'd call me back as soon as it was fixed. They never called and the unit I was trying to rent had been given to another person. Completely wasted my time.

Casita moved furniture and belongings out of a Pod and into a house. They were courteous and…read moreprofessional. They were respectful of our belongings and the house. No dings or scrapes. Furniture was lifted to reposition. They were efficient but not sloppy. Highly recommend.

I'd give it zero stars if I could. I booked two moves with Casita, going by their review. My move…read morewas booked at 1 o'clock. I needed to vacate my house and the person I was living with had to take the day off just for this move. I got a message saying that they would be late. And that it wouldn't be till approximately 3 o'clock. 3 o'clock came and went. I messaged them and called them at 3:20 and nobody picked up or replied. At 3:45 I messaged again to please contact me because at this point the person I'm living with had to pick up his daughter and it was going to be getting dark. Finally, I got a response via text, not the courtesy of a phone call, saying that none of the workers were picking up their phones and there was nothing that she could do about it. There was no offer to give a discount or schedule another day for there inconvenience. I canceled both moves, wasted an entire day along with my roommate losing a day of work. I'm going with somebody else who is reputable and cares about their customers and gaining more customers. I would advise against using this company. Customer service is horrible to not even pick up the phone and address the situation. Even if you didn't have any good news, the customer deserves to know what is going on. After I replied to cancel the whole thing and that I'd be writing a review, I STILL got no reply. Both of us wasted our entire day on a very time sensitive move and I was left scrambling trying to find somebody else. Thank God I found one. I can't say anything about the movers because I obviously never got a chance to use them, but the customer service is awful. Don't waste your time or money on this "business".

Long Moving & Storage is truly AMAZING! They were able to give me a fast and reasonable quote…read more(based on the idea that I would be doing some of the prep work myself to save time and money), and when I failed to do my part (oops!), they were quick to step right in and pull me through a stressful move. (THANK YOU!) I literally couldn't have done it without them! I always recommend this wonderful company to all of my friends and coworkers because I know that they won't let them down! These guys and gals can do it all! What an AWESOME local business!

Wow, wish I would have read these reviews before working with Long moving. Movers were great and…read moreamazing but Brandon was very abrasive on the phone.

I recently rented chairs for an event i was having and their Team was very responsive, and helped…read moreme choose the right chairs for the event. Also, due to my work schedule I was able to keep them an extra day at no cost. The Staff is very professional and I will be using them for another upcoming event in June.

Good selection of equipment, reasonable prices, trailers provided for heavy equipment and great…read morecustomer service. We've rented multiple times from here and NK Taylor Rental is now our preferred place to rent equipment for our outdoor projects.

Great job from start to finish. Crew was careful and efficient. Very personable and polite to me…read moreand my wife.

Professional, efficient, plus lowest rate we found after shopping around. CJ & his crew moved us…read morefrom 2-bedroom apartment in Mystic, CT to Boston in September 2022. Packed up crystal, appliances, TV, glass-topped table and dresser, and the usual bulky furniture perfectly. Everything arrived without a scratch. The company was very responsive to every emailed question in advance. Helped remove any unpacked boxes at the end. And so courteous & kind - made the moving experience much less stressful. Oh, and they arrived and finished at the times promised. Highly recommended.

Very friendly and helpful staff! Nice new facility. Showed me the different size units and showed…read moreme around the facility. They gave me a military % off the monthly fee and a free new storage lock for our unit. They also allow renters to use their moving truck for free 1x upon move in. Great place!

We stored my parents home goods here for several years. I moved them out this week. 10x30 unit is…read more$600 a month. There is a lovely lady with reddish/blonde/grey hair that works here. She was great to work with. Two things: 1.) I found a larger storage unit close to their home for $200 a month less. The new place is really well lit, and has lots of cameras. 2.) prime had a gate that is clearly not secure and open. I think that is something they need to fix asap. There was a young girl with dark hair, that we told about it and after being there daily for 7 days to empty the unit the gate is still open.

I have used Prime Storage for about 5 years and refer many people to them. They are the most…read morehelpful, friendly and reasonable company in RI! I highly highly recommend end them. I feel like I discovered a gem :). If you need storage in the area- you can not go wrong using Prime.

Knowledgeable, prompt attention, businesslike. Reliable. Were able to make a service call very…read morepromptly. Arrived on time. Everything you'd hope for from this business.

Top notch! This team is responsive and easy to work with. The front office was so easy to set up…read morepick up and explain how they operate. I felt very welcomed as a customer!