Here we go again. My water softener stopped working about 3 weeks ago. My husband called on May 21…read moreto schedule service. He was told a service technician would be out on June 6th. My grandson was playing a tournament out of town, and we had to cancel our trip. On June 6th, about 12:45 I called to get an ETA and was told we were not scheduled until the 20th. The very nice woman said she would speak to her service manager and get back to me. 5 hours later on a Friday afternoon and no return call. I don't know why this company has such a problem servicing their product. You spend the extra money to but a quality product and there's no follow up. Sad. It would have been nice if they called before rescheduling my appointment, I could have gone to see my grandson.

We received the Moore Water & Air Filtration as well as air purification system last week. We are…read morevery pleased with the results of the clean air and water. The representative from Moore was very helpful and informative. We also started with the various soaps and they are wonderful. Thanks Bill & Donna Sanders

They have serviced our system performing annual maintenance for the last 4 years. This year the…read moretechnician did not show up during the window of time. An hour and 45 minutes after the end of the scheduled window, the owner called to say the tech was running late. He was still over an hour an a half away but he would be there. This would have put them at my home after 7:15pm (3.5 hours late). I asked them to reschedule. A few days later they called & rescheduled. Then they called to reschedule again. That time after rescheduling they did not show up during the window. I began looking for another company to work with when they called & wanted to "confirm" our appointment. I gave them another chance. I was assured I would be their first stop of the day & given a window of 9a -12p. The day the tech. finally showed up at 11am. He was unfriendly & did not communicate. Around 12:45pm he tells me that he found multiple leaks and that he didn't have parts to fix it so he left our water softener & reverse osmosis systems dissasembled & not working.I was told I would get a call later that day with a price for parts and a date when he could return to fix it but it would probably be a couple weeks before he could come back. That was the most he communicated with me in the entire nearly two hours he was in my home. He didn't explain to me what was broken/not working or why. Just that there was a leak. Two days later, after no contact from Aquasani/Rainsoft I called to inquire. The owner tells me the system is twice as old as they previously told us & he couldn't fix it BUT he could sell me a new system. Prior to their visit, I had zero issues with our systems they worked just fine. After what should have been routine maintenance by his tech, the system is not only not working but also disassembled & leaking. The owner refuses to admit they messed up our system or make it right. He only wants to sell us a new system.

After considering our water softener options we chose Aquasani because they offered a high quality…read moreproduct (softener with carbon filter) at half the cost of Culligan. A month after the installation, we are completely satisfied with the results. No more hard water deposits in the shower, sinks and tubs! It's like having a little maid in the basement who keeps our plumbing clean. The owners of the company answered our calls promptly, came when expected, installed our softener quickly and did a little extra work we needed for no extra charge. We highly recommend this company!

I'm guessing these reviews are from family, close friends and employees. Anyone I have talked to…read morethat has actually used them would never recommenda them. Patrick never showed when he said he would. Sometimes he would tell us he was coming and then not show up at all that day. There was a $1500 rebate on my contract that he was supposed to file for us and give us and never did. We have also contacted him because our heater runs cold and he won't come to fix it because he owes us money. So, if you are looking to loose money, looking to have no warranty, and looking for a contractor that makes appointments and does not keep them, then Patrick the owner of Rogersville Heating & Cooling is the place to go. (Facetiously speaking of course)

From the owner: Provide service, repair and installation of quality products designed to keep your home or…read morebusiness comfortable in any season. Appointments immediatly available. Diagnostic fee ($185.00) will be waived with same day repair or scheduled repair.

Good work. Dependable and great follow through with the job. Highly recommended. Thanksread more

From the owner: Water heaters and Water softeners all aspects of plumbing for commercial residential and multi…read morefamily housing

We had our bathroom completely replumbed, sewer lines, water lines, and vent lines by Cardinal…read morePlumbing. Dylan was on time and did a fantastic job. I would definitely recommend using Cardinal Plumbing.

From the owner: Cardinal Plumbing is family owned and operated. Offering plumbing services in residential homes. We…read morestrive to give you the best customer service, and quality work while also helping to educate you on what works best for you and your system. We also offer upfront pricing so you can feel comfortable and confident in your repairs.

I had a gas leak. Scott was here in no time to give me and estimate. I got other estimates but All…read moreHours got the job, in part to their friendly, helpful attitude. The next morning CW was here to run the new lines. After the inspector gave his ok and city utilities got my new meter in, All Hours got the heater and hot water heater back in service. Thanks for the quick service!

We have used this company several times and have appreciated their prompt response and good work…read more We've used them for emergencies...i.e. sewer backing up...and for scheduled jobs...i.e. putting in a new bathtub. The plumbers have been very professional, kind and do good work. We've been pleased with the plumbing fixes and have no further problems or leaks once fixed. Although not the cheapest, I think "you get what you pay for" and we've been pleased with the work.

We have been a member for over 20 years and for the last two years they can't seem to make their…read moreregular deliveries.

Just had a system installed and so far everything is working as advertised, the installation was…read moreaccomplished in minimum time and in a highly professional manner..

We have used Hewitt-Messenger well drilling at two of our homes and they have always performed…read moreexcellent! We had well problems to low water pressure. They have fixed our problems every time! Always on time and responsible!

Another Great Job! We were out of water. I thought it was…read morethe water filter. I called Hewitt-Messenger and they sent Ed. He said let me check the outdoor well system. He said it's either the pump or a wire short thats causing the problem. Ed and his helper came in a couple of das because of rain. They pulled the pump and spent about four hours repairing the wire that was shoriting out and fiixing things. We had water. They changed the water softner, which is in an attic, filter and filled the softner pellets. The repair bill was a lot cheaper then I had expected, big relief. What great professtional, affordable user friendly service. I would definitely recommend Hewitt- Messenger. I have used their service several times, no regrets. And, I will definitely use their services again!

My hat's off to Roto Rooter Plumbing Springfield and their associates for exceptionally good and…read moreprompt service provided in repairing our water heater in response to our distress call for help. Not only are their plumbers skilled at their job, they are warm, neatly dressed and personable technicians that represent their company exceptionally well. Would I recommend Roto Rooter: YES....without question. Bill Link

This is my second bad experience with Roto-Rooter. The second time I called Roto-Rooter to see if…read morethey would replace a Spicket on my back patio deck. A technician came out and after looking at it briefly said it would be $440 to be repaired. I asked what I was paying for the tech said it'll be $440. I said I'm not sure you understand what I'm saying I'd like to know what am I paying for as far as labor and the part for the replacement faucet. he said I'm not sure it's just $440. I said that sounds kind of expensive. Could you break it down for me? He said no I really can't break it down. I'm not sure I'd have to ask someone else. so I had to argue with him for about 15 minutes. finally I said, look I don't want to do business with you if you can't tell me what I'm paying for. so the tech finally went out to his truck called someone. Hen came back and said it's about 100 some dollars for the faucet and the rest is for the labor for the repair. so I found out that I would be paying a two hour minimum even if it took him a hour to repair. I'd be paying a two hour minimum labor at $150 an hour plus the price of the faucet. This is the exact experience I had with Roto-Rooter before. they hide their pricing. They want to charge you a high minimum labor rate per hour and not be honest with you upfront about what you're paying for. Don't use Roto-Rooter. They're not a reputable company.