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    Culligan Water - Springfield

    4.0 (3 reviews)

    Services - Culligan Water - Springfield

    Water delivery

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

    Salt delivery

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    1 year ago

    We have been a member for over 20 years and for the last two years they can't seem to make their regular deliveries.

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    6 years ago

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    7 years ago

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    Aquasani

    Aquasani

    (2 reviews)

    They have serviced our system performing annual maintenance for the last 4 years. This year the…read moretechnician did not show up during the window of time. An hour and 45 minutes after the end of the scheduled window, the owner called to say the tech was running late. He was still over an hour an a half away but he would be there. This would have put them at my home after 7:15pm (3.5 hours late). I asked them to reschedule. A few days later they called & rescheduled. Then they called to reschedule again. That time after rescheduling they did not show up during the window. I began looking for another company to work with when they called & wanted to "confirm" our appointment. I gave them another chance. I was assured I would be their first stop of the day & given a window of 9a -12p. The day the tech. finally showed up at 11am. He was unfriendly & did not communicate. Around 12:45pm he tells me that he found multiple leaks and that he didn't have parts to fix it so he left our water softener & reverse osmosis systems dissasembled & not working.I was told I would get a call later that day with a price for parts and a date when he could return to fix it but it would probably be a couple weeks before he could come back. That was the most he communicated with me in the entire nearly two hours he was in my home. He didn't explain to me what was broken/not working or why. Just that there was a leak. Two days later, after no contact from Aquasani/Rainsoft I called to inquire. The owner tells me the system is twice as old as they previously told us & he couldn't fix it BUT he could sell me a new system. Prior to their visit, I had zero issues with our systems they worked just fine. After what should have been routine maintenance by his tech, the system is not only not working but also disassembled & leaking. The owner refuses to admit they messed up our system or make it right. He only wants to sell us a new system.

    After considering our water softener options we chose Aquasani because they offered a high quality…read moreproduct (softener with carbon filter) at half the cost of Culligan. A month after the installation, we are completely satisfied with the results. No more hard water deposits in the shower, sinks and tubs! It's like having a little maid in the basement who keeps our plumbing clean. The owners of the company answered our calls promptly, came when expected, installed our softener quickly and did a little extra work we needed for no extra charge. We highly recommend this company!

    417 Pet Sitting

    417 Pet Sitting

    (13 reviews)

    I used their services for about 2 years without any major problems. Then I get a text out of the…read moreblue on a Sunday that they would not longer be able to visit my dogs for their afternoon potty break. That's all I had them do. The text said that they didn't have a worker who could make it to the Northside anymore and that I needed to find other arrangements. Funny that my location wasn't a problem for 2 years. Anyway, I was told this on a Sunday when I relied on their services in 2 days. I was able to scramble and luckily found a trustworthy family member to take over. So I ask them to please drop my house keys off. *Frankly, I had no desire to use them anymore because they became unreliable*. I'm then told my keys were mailed to my house the day before. WHY WOULD YOU MAIL HOUSE KEYS TO THE HOUSE THEY UNLOCK?! I asked if they were mailed certified and hoped they were so I would need to be home to receive them. It's been 7 hours since I asked and no reply yet. Basic common sense, don't mail house keys to the fricking house they unlock!

    DO NOT use this company. We say the great reviews and for the 1st time we decided they seemed…read morereliable enough to care for our furbabies. I was very VERY wrong. So the first person I talked to never even showed up for their consultation. Then I was assigned another one, Kat. At first she was very nice and I was very comfortable for her to care for my animals. I left notes around the house for her with toys and treats that were still in toy box when I got home. And the treats were never given out. She was also suppose to bring in the mail but instead it was left in the mail box and front porch. The only thing she did was scoop the boxes and fed the cats. I had bottled water literally right next to their fountain that only 1/2 gallon was used when we ere gone for 10 days? Then I tried to text Kat and nothing and then texted and called again nothing. I was in Florida and wasn't even sure anyone was taking care of them at this point. The worse part was when I called and spoke to Amanada.SHE HAD NO CUSTOMER SERVICE WHAT SO EVER!!! Never have I spoke to someone so rude. I wanted to know why their toys weren't put out or treats not given or the fact that there was bottled water for my cats that was never used and 2 of my Boys have problems with crystals in their urine so they can't have tap water. Thus the bottled water that was to be used. The litter boxes were just scooped and no new was put in top and there were 2 full unopened containers of litter right next to the boxes. So do yourself a favor and find someone else to care for your furry family members while you are gone out of town and not this horrible company.

    Culligan Water - Springfield - waterdelivery - Updated May 2026

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